Is Nedbank down - May, 2025?

Nedbank.co.za is a website owned by Nedbank, South Africa's fourth largest banking group. It provides its customers with access to a range of services, including online banking, loans, investments, insurance, and other financial products. The website also offers helpful advice and resources to help customers make informed decisions about their finances.
Nedbank outages reported by users in the last 24 hours
No Nedbank problems reported in the last 24 hours
This chart shows the number of Nedbank outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent Nedbank User Reports
Check out the latest user reports on Nedbank, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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May 10, 2025 - 02:49
A visitor from Adelaide, Australia has reported a problem with Account Balances
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May 09, 2025 - 11:45
A visitor from Perth, Australia has reported a problem with Account Balances
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May 08, 2025 - 13:23
A visitor from Somerset West, South Africa has reported a problem with Account Balances
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May 03, 2025 - 02:22
A visitor from Johannesburg, South Africa has reported a problem with Account Balances
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Apr 29, 2025 - 01:39
A visitor from Cape Town, South Africa has reported a problem with Account Balances
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Apr 26, 2025 - 02:20
A visitor from Wellington, New Zealand has reported a problem with Account Balances
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Apr 25, 2025 - 14:48
A visitor from Cape Town, South Africa has reported a problem with Account Balances
Join Nedbank Discussion
Suggestions? Issues? Outages?Please share your Nedbank experience with other users around the globe.
Most common Nedbank problems reported by users
Bill Pay
Account Balances
Nedbank Outage Locations
Location
Reports
Last Reported
Somerset West, Western Cape, ZA
42
9 days ago
Johannesburg, Gauteng, ZA
87
15 days ago
Durban, KwaZulu-Natal, ZA
16
23 days ago
Manchester, England, GB
2
2 months ago
Phalaborwa, Limpopo, ZA
4
7 months ago
Auckland, Auckland, NZ
1
9 months ago
Scotts Valley, California, US
1
11 months ago
Elizabeth, New Jersey, US
2
1 years ago
Wallkill, New York, US
1
1 years ago
Emalahleni, Mpumalanga, ZA
1
1 years ago
Are you experiencing issues with Nedbank right now?
Is nedbank.co.za not working for you? If you are having issues with Nedbank, please use one of the options below to report a problem with the service
Tips if nedbank.co.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Eddie Roper
Adelaide, Australia • 8 days agoI cannot logon to my mobile banking app in Australia
Somerset West, South Africa • 9 days ago
Error with initialisation of NedbankMoney app. Unable to open online banking app.
Anonymous
Cape Town, South Africa • 19 days agoThe app is not allowing you to log in. This seems to be a recurring issue with this app.
HL
Wellington, New Zealand • 22 days agoUnable to logon on mobile and desktop app. This has been for last 24 hours.
25 April 2025
Suzette
Cape Town, South Africa • 22 days agoNot able to connect. Nedbank message saying something wrong on their side.
Thobile
Midrand, South Africa • 22 days agoApp not running
Joe
Pretoria, South Africa • 23 days agoIt is frustrating, both app and online does not log in
Roodepoort, South Africa • 23 days ago
Server issue. Cannot log into money app
Cape Town, South Africa • 23 days ago
The mobile app never goes beyond the login in state - it just loads and nothing happens
Stuart
Pretoria, South Africa • 23 days agoCan't login
Cape Town, South Africa • 23 days ago
The online banking site does not want to connect
Cape Town, South Africa • 23 days ago
The app does not connect
J Lombard
Prior Velho, Portugal • 1 months agoYou say no problems reported but not true. Nearly every night I try and cannot login. Message says seems to be problem our side try again and keep trying for an our still no joy
Willie
Pretoria, South Africa • 1 months agoNedbank cards not accepted at Carousel Toll Plaza
Elena
Johannesburg, South Africa • 1 months agoHave not been able to get in most of the day
Lundi
Johannesburg, South Africa • 1 months agoCannot access the nedbank. Ni excusable.They couldn't even notify us that they are aware of the problem.contacted the call centre .I was advised to check later
Brakpan, South Africa • 1 months ago
Last day of the month and Nedbank app is down
Nedbank get your act together as customers are fed up with this poor service
Brakpan, South Africa • 1 months ago
Last day of the month and Nedbank app is down
Nedbank get your act together as customers are fed up with this poor service
Brakpan, South Africa • 1 months ago
Last day of the month and Nedbank app is down
Nedbank get your act together as customers are fed up with this poor service
Kosa
Johannesburg, South Africa • 1 months agoNot working for the day so far, very irretating
Norm Stevens
Johannesburg, South Africa • 1 months agoOnline banking not working
Johannesburg, South Africa • 1 months ago
Online banking not working
JM du Plooy
Cape Town, South Africa • 1 months agoNedbank mobile App has been down all day - 31 March 2025
JM du Plooy
Cape Town, South Africa • 1 months agoNedbank mobile App has been down all day - 31 March 2025
Welkom, South Africa • 1 months ago
NOT WORKING
M
Johannesburg, South Africa • 1 months agoI can't do online transactions my app doesn't work/open
M
Johannesburg, South Africa • 1 months agoI can't do online transactions my app doesn't work/open
Johannesburg, South Africa • 1 months ago
I can't do online transactions my app doesn't work/open
Johannesburg, South Africa • 1 months ago
I can't do online transactions my app doesn't work/open
Natasha
Johannesburg, South Africa • 1 months agoMobile money app seem to be down. Been trying since 10am to log on.
Johannesburg, South Africa • 1 months ago
Mobile App not working, how long is this going o be down
Cape Town, South Africa • 1 months ago
Mobile app is down
Client
Johannesburg, South Africa • 1 months agoInternet and mobile banking not working.
Pfarelo
Pretoria, South Africa • 1 months agoAm trying to log but it doesn't went through
Data Knights
Cape Town, South Africa • 1 months agoAmazing how it always reflects as no down time yet cannot process payments since this morning
message received does not match error
Johannesburg, South Africa • 2 months ago
Been trying to login for hours stil no luck
Pretoria, South Africa • 2 months ago
I csn’t login yo
My app
Cornel
Worcester, South Africa • 2 months agoCan't connect to Nedbank online banking
Cape Town, South Africa • 2 months ago
Keeps on loading and can't log in
Johannesburg, South Africa • 2 months ago
Cant log into app
ina
Durban, South Africa • 3 months agono servive
VS
Durban, South Africa • 3 months agoNedbank Money App is Offline
Pieter Pretorius
Johannesburg, South Africa • 3 months agoPLEASE ASSIST CARD ERROR - 1/0/3026
Jasmin Adams
Johannesburg, South Africa • 3 months agoNedbank Online Bank and the Money App is down
unknown
Sandton, South Africa • 3 months agocant login
Johannesburg, South Africa • 3 months ago
Unable to log in
Cape Town, South Africa • 3 months ago
Frustrating
Mark William Nixon
Port Elizabeth, South Africa • 3 months agoI cannot log in on my phone but I can log in on the laptop. Any advice regarding the phone?
Durban, South Africa • 3 months ago
Can’t log on mobile and online
Johannesburg, South Africa • 3 months ago
Cannot open Money App. Need to use it for online payments.
Howa bibi
Durban, South Africa • 3 months agoI cannot log on
Howa bibi
Durban, South Africa • 3 months agoI cannot log on
Annonymous
Durban, South Africa • 3 months agoI cannot log on
Annonymous
Durban, South Africa • 3 months agoI cannot log on
Annonymous
Durban, South Africa • 3 months agoI cannot log on
Annonymous
Durban, South Africa • 3 months agoI cannot log on
Durban, South Africa • 3 months ago
I cannot log on
Johannesburg, South Africa • 3 months ago
Mobile Money app is frozen and does not want to go into the login screen
Rafeek
Harare, Zimbabwe • 3 months agoMobile app down cannot log in ...
Cape Town, South Africa • 3 months ago
The mobile money app is down??
Sibongile
Johannesburg, South Africa • 3 months agoUnable to login
Shirley Le Roux
Johannesburg, South Africa • 3 months agoOnline banking
Mobile app
Cards being declined
James Hodkinson
Johannesburg, South Africa • 3 months agoYou have completed your Nedbank Digital registration on Apple - iPhone11,8. If this was not you please contact Nedbank on 0800 555 111
Can’t get into the account
Shilo
Johannesburg, South Africa • 3 months agoThe app won't open
Louis Marais
Centurion, South Africa • 3 months agoCannot log into nebank money app
Louis
Centurion, South Africa • 3 months agoCannot log into nebank money app
Louis
Centurion, South Africa • 3 months agoCannot log into nebank money app
Louis
Centurion, South Africa • 3 months agoCannot log into nebank money app
Phila
Randburg, South Africa • 3 months agoNedbank is down. Nothing works - cannot login via mobile, pc nothing.
Phila
Randburg, South Africa • 3 months agoNedbank is down. Nothing works - cannot login via mobile, pc nothing.
Phila
Randburg, South Africa • 3 months agoNedbank is down. Nothing works - cannot login via mobile, pc nothing.
Claire
Johannesburg, South Africa • 3 months agoCant log onto online banking
Claire
Johannesburg, South Africa • 3 months agoCant log onto online banking
Claire
Johannesburg, South Africa • 3 months agoCant log onto online banking
Claire
Johannesburg, South Africa • 3 months agoCant log online banking
Caren
Pretoria, South Africa • 3 months agoCannot log into Nedbank on mobile or pc
Caren
Pretoria, South Africa • 3 months agoCannot log into Nedbank on mobile or pc
Juan
Sandton, South Africa • 3 months agoNEDBANK online banking is down
Skeerpoort, NW
Johannesburg, South Africa • 3 months agoCant log into my Nedbank online banking account
Johannesburg, South Africa • 3 months ago
I cant long into my Nedbank business account
Waldo
Cape Town, South Africa • 3 months agoAppbdoesnt open and freezes
Shahir Ramdass
Johannesburg, South Africa • 3 months agoHi I am battling for the last 40 minutes to log on to Online Banking and I have been on hold for almost 5 minutes on the Help Line and my business Banker is not available
Taryn
Cape Town, South Africa • 3 months agoWas busy doing payments using the app.. then all of a sudden it hangs.. so I close the app to refresh and relogin.. and now I get an error msg saying oops there is a server error on their side.. I can try again later... REALLY?!!!! CAN I.. ?!!! FFS!!!!
Taryn
Cape Town, South Africa • 3 months agoCan login to nedbank app or online banking.. error msg pops up saying "oops, looks like there is a problem on their side"
Silvester
Pretoria, South Africa • 4 months agoPayments are left on pending for more than a day.
Instant payment has been pending from this morning 8.30AM and is still on pending. Something seems to be wrong on Nedbanks payment side.
Brno
Prostějov, Czechia • 4 months agoCan't log in
Kotsana
Johannesburg, South Africa • 4 months agoHello when I try to open the app it doesn't want to open
Edward Dalton
Prague, Czechia • 4 months agoI am not being allowed to log in since yesterday. It just hangs.
Lucinda Suckling
Pretoria, South Africa • 5 months agoNedbank app states that the server is down.
Unable to do internal transfer on laptop or nedbank app. reporting this at 9.48 am 16 December
David
Cape Town, South Africa • 5 months agoNot allowing money trasfers
Johannesburg, South Africa • 5 months ago
Card payments not going through at dischem
Cape Town, South Africa • 5 months ago
I can not login it says something is wrong been struggling since this afternoon
A s Botes
Lisbon, Portugal • 6 months agoMobile has not worked since yesterday either
Johannesburg, South Africa • 6 months ago
Can't log in on online platform since this morning. LL
Mrs V Govender
Durban, South Africa • 6 months agoHi I've been waiting from 5pm yesterday for a deposit to reflect on my account but nothing has come in yet
Mrs V Govender
Durban, South Africa • 6 months agoHi I've been waiting from 5pm yesterday for a deposit to reflect in my account but nothing has come in yet
Segomotso
Durban, South Africa • 6 months agoNedbank cellphone banking is offline
Sandton, South Africa • 6 months ago
Can't log in
Port Elizabeth, South Africa • 7 months ago
This is the second day in a row that Business banking is down. Please people!
Nina
Midrand, South Africa • 7 months agodoesn't accept my usual login details
Chantal
Doha, Qatar • 7 months agoHi unable to login on online banking, was logged out from mobile app while chatting with on of your people, cant access since 1 Oct, shows there is 00.00 in account, but i know there is and sms shows the balance and small amout transferred to see if account is active, received sms of deposit and new balance, also show that card was delinked, how is this possible, tried relinking, no success...thus is frustrating
Eugene Mac Gear
Port Elizabeth, South Africa • 7 months agoMy nedbank app is very slow, it used to be fat What can i do.
hettie du toit
Pretoria, South Africa • 7 months agocan not lock on to transactions
Johannes
Polokwane, South Africa • 9 months agoCan't login to the app
Ndumiso Mabuza
Boksburg, South Africa • 9 months agoI can't login to the app my app
Roy Malcolm Cobb
Auckland, New Zealand • 9 months agoUnable to login via laptop. I'm sent an OTP that when entered says" Sorry! there seems to be a problem. Try again later."
I can login viam my phone app.
Roy Malcolm Cobb
Auckland, New Zealand • 9 months agoUnable to login via laptop. I am sent an OTP but when entered I get a message " Sorry! there seems to be a problem on our side"
Robert Mulligan
Cape Town, South Africa • 9 months agoCan't access my mobile app
Monica Fernandes
Alberton, South Africa • 10 months agocant log into my account
Eugene Olivier
Scotts Valley, United States • 11 months agoonline banking from laptop just give us a spinning Green N but doesn't go anywhere
Betty Smith
Rietvalleirand, South Africa • 1 years agoIs Nedbank having problems as the Webpage is extremely slow in coming up.
Pryce
Johannesburg, South Africa • 1 years agoNo one can login period
Spurgeon
Midrand, South Africa • 1 years agoMy salary not reflecting in my account
FREDA CHIGUMADZI
Emalahleni, South Africa • 1 years agoCant process transfers or ebill payments for SARS today