Is Nedbank down - May, 2025?

Nedbank Outages and Status
Nedbank Logo

Nedbank.co.za is a website owned by Nedbank, South Africa's fourth largest banking group. It provides its customers with access to a range of services, including online banking, loans, investments, insurance, and other financial products. The website also offers helpful advice and resources to help customers make informed decisions about their finances.

Nedbank outages reported by users in the last 24 hours

No Nedbank problems reported in the last 24 hours

This chart shows the number of Nedbank outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Nedbank User Reports

Check out the latest user reports on Nedbank, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • AU Flag Icon
    May 10, 2025 - 02:49

    A visitor from Adelaide, Australia has reported a problem with Account Balances

  • AU Flag Icon
    May 09, 2025 - 11:45

    A visitor from Perth, Australia has reported a problem with Account Balances

  • ZA Flag Icon
    May 08, 2025 - 13:23

    A visitor from Somerset West, South Africa has reported a problem with Account Balances

  • ZA Flag Icon
    May 03, 2025 - 02:22

    A visitor from Johannesburg, South Africa has reported a problem with Account Balances

  • ZA Flag Icon
    Apr 29, 2025 - 01:39

    A visitor from Cape Town, South Africa has reported a problem with Account Balances

  • NZ Flag Icon
    Apr 26, 2025 - 02:20

    A visitor from Wellington, New Zealand has reported a problem with Account Balances

  • ZA Flag Icon
    Apr 25, 2025 - 14:48

    A visitor from Cape Town, South Africa has reported a problem with Account Balances

Join Nedbank Discussion

Suggestions? Issues? Outages?
Please share your Nedbank experience with other users around the globe.

AU Flag Icon

Eddie Roper

Adelaide, Australia 8 days ago

I cannot logon to my mobile banking app in Australia

ZA Flag Icon

Somerset West, South Africa 9 days ago

Error with initialisation of NedbankMoney app. Unable to open online banking app.

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Anonymous

Cape Town, South Africa 19 days ago

The app is not allowing you to log in. This seems to be a recurring issue with this app.

NZ Flag Icon

HL

Wellington, New Zealand 22 days ago

Unable to logon on mobile and desktop app. This has been for last 24 hours.
25 April 2025

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Suzette

Cape Town, South Africa 22 days ago

Not able to connect. Nedbank message saying something wrong on their side.

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Thobile

Midrand, South Africa 22 days ago

App not running

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Joe

Pretoria, South Africa 23 days ago

It is frustrating, both app and online does not log in

ZA Flag Icon

Roodepoort, South Africa 23 days ago

Server issue. Cannot log into money app

ZA Flag Icon

Cape Town, South Africa 23 days ago

The mobile app never goes beyond the login in state - it just loads and nothing happens

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Stuart

Pretoria, South Africa 23 days ago

Can't login

ZA Flag Icon

Cape Town, South Africa 23 days ago

The online banking site does not want to connect

ZA Flag Icon

Cape Town, South Africa 23 days ago

The app does not connect

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J Lombard

Prior Velho, Portugal 1 months ago

You say no problems reported but not true. Nearly every night I try and cannot login. Message says seems to be problem our side try again and keep trying for an our still no joy

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Willie

Pretoria, South Africa 1 months ago

Nedbank cards not accepted at Carousel Toll Plaza

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Elena

Johannesburg, South Africa 1 months ago

Have not been able to get in most of the day

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Lundi

Johannesburg, South Africa 1 months ago

Cannot access the nedbank. Ni excusable.They couldn't even notify us that they are aware of the problem.contacted the call centre .I was advised to check later

ZA Flag Icon

Brakpan, South Africa 1 months ago

Last day of the month and Nedbank app is down
Nedbank get your act together as customers are fed up with this poor service

ZA Flag Icon

Brakpan, South Africa 1 months ago

Last day of the month and Nedbank app is down
Nedbank get your act together as customers are fed up with this poor service

ZA Flag Icon

Brakpan, South Africa 1 months ago

Last day of the month and Nedbank app is down
Nedbank get your act together as customers are fed up with this poor service

ZA Flag Icon

Kosa

Johannesburg, South Africa 1 months ago

Not working for the day so far, very irretating

ZA Flag Icon

Norm Stevens

Johannesburg, South Africa 1 months ago

Online banking not working

ZA Flag Icon

Johannesburg, South Africa 1 months ago

Online banking not working

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JM du Plooy

Cape Town, South Africa 1 months ago

Nedbank mobile App has been down all day - 31 March 2025

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JM du Plooy

Cape Town, South Africa 1 months ago

Nedbank mobile App has been down all day - 31 March 2025

ZA Flag Icon

Welkom, South Africa 1 months ago

NOT WORKING

ZA Flag Icon

M

Johannesburg, South Africa 1 months ago

I can't do online transactions my app doesn't work/open

ZA Flag Icon

M

Johannesburg, South Africa 1 months ago

I can't do online transactions my app doesn't work/open

ZA Flag Icon

Johannesburg, South Africa 1 months ago

I can't do online transactions my app doesn't work/open

ZA Flag Icon

Johannesburg, South Africa 1 months ago

I can't do online transactions my app doesn't work/open

ZA Flag Icon

Natasha

Johannesburg, South Africa 1 months ago

Mobile money app seem to be down. Been trying since 10am to log on.

ZA Flag Icon

Johannesburg, South Africa 1 months ago

Mobile App not working, how long is this going o be down

ZA Flag Icon

Cape Town, South Africa 1 months ago

Mobile app is down

ZA Flag Icon

Client

Johannesburg, South Africa 1 months ago

Internet and mobile banking not working.

ZA Flag Icon

Pfarelo

Pretoria, South Africa 1 months ago

Am trying to log but it doesn't went through

ZA Flag Icon

Data Knights

Cape Town, South Africa 1 months ago

Amazing how it always reflects as no down time yet cannot process payments since this morning
message received does not match error

ZA Flag Icon

Johannesburg, South Africa 2 months ago

Been trying to login for hours stil no luck

ZA Flag Icon

Pretoria, South Africa 2 months ago

I csn’t login yo
My app

ZA Flag Icon

Cornel

Worcester, South Africa 2 months ago

Can't connect to Nedbank online banking

ZA Flag Icon

Cape Town, South Africa 2 months ago

Keeps on loading and can't log in

ZA Flag Icon

Johannesburg, South Africa 2 months ago

Cant log into app

ZA Flag Icon

ina

Durban, South Africa 3 months ago

no servive

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VS

Durban, South Africa 3 months ago

Nedbank Money App is Offline

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Pieter Pretorius

Johannesburg, South Africa 3 months ago

PLEASE ASSIST CARD ERROR - 1/0/3026

ZA Flag Icon

Jasmin Adams

Johannesburg, South Africa 3 months ago

Nedbank Online Bank and the Money App is down

ZA Flag Icon

unknown

Sandton, South Africa 3 months ago

cant login

ZA Flag Icon

Johannesburg, South Africa 3 months ago

Unable to log in

ZA Flag Icon

Cape Town, South Africa 3 months ago

Frustrating

ZA Flag Icon

Mark William Nixon

Port Elizabeth, South Africa 3 months ago

I cannot log in on my phone but I can log in on the laptop. Any advice regarding the phone?

ZA Flag Icon

Durban, South Africa 3 months ago

Can’t log on mobile and online

ZA Flag Icon

Johannesburg, South Africa 3 months ago

Cannot open Money App. Need to use it for online payments.

ZA Flag Icon

Howa bibi

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Howa bibi

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Annonymous

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Annonymous

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Annonymous

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Annonymous

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Durban, South Africa 3 months ago

I cannot log on

ZA Flag Icon

Johannesburg, South Africa 3 months ago

Mobile Money app is frozen and does not want to go into the login screen

ZW Flag Icon

Rafeek

Harare, Zimbabwe 3 months ago

Mobile app down cannot log in ...

ZA Flag Icon

Cape Town, South Africa 3 months ago

The mobile money app is down??

ZA Flag Icon

Sibongile

Johannesburg, South Africa 3 months ago

Unable to login

ZA Flag Icon

Shirley Le Roux

Johannesburg, South Africa 3 months ago

Online banking
Mobile app
Cards being declined

ZA Flag Icon

James Hodkinson

Johannesburg, South Africa 3 months ago

You have completed your Nedbank Digital registration on Apple - iPhone11,8. If this was not you please contact Nedbank on 0800 555 111

Can’t get into the account

ZA Flag Icon

Shilo

Johannesburg, South Africa 3 months ago

The app won't open

ZA Flag Icon

Louis Marais

Centurion, South Africa 3 months ago

Cannot log into nebank money app

ZA Flag Icon

Louis

Centurion, South Africa 3 months ago

Cannot log into nebank money app

ZA Flag Icon

Louis

Centurion, South Africa 3 months ago

Cannot log into nebank money app

ZA Flag Icon

Louis

Centurion, South Africa 3 months ago

Cannot log into nebank money app

ZA Flag Icon

Phila

Randburg, South Africa 3 months ago

Nedbank is down. Nothing works - cannot login via mobile, pc nothing.

ZA Flag Icon

Phila

Randburg, South Africa 3 months ago

Nedbank is down. Nothing works - cannot login via mobile, pc nothing.

ZA Flag Icon

Phila

Randburg, South Africa 3 months ago

Nedbank is down. Nothing works - cannot login via mobile, pc nothing.

ZA Flag Icon

Claire

Johannesburg, South Africa 3 months ago

Cant log onto online banking

ZA Flag Icon

Claire

Johannesburg, South Africa 3 months ago

Cant log onto online banking

ZA Flag Icon

Claire

Johannesburg, South Africa 3 months ago

Cant log onto online banking

ZA Flag Icon

Claire

Johannesburg, South Africa 3 months ago

Cant log online banking

ZA Flag Icon

Caren

Pretoria, South Africa 3 months ago

Cannot log into Nedbank on mobile or pc

ZA Flag Icon

Caren

Pretoria, South Africa 3 months ago

Cannot log into Nedbank on mobile or pc

ZA Flag Icon

Juan

Sandton, South Africa 3 months ago

NEDBANK online banking is down

ZA Flag Icon

Skeerpoort, NW

Johannesburg, South Africa 3 months ago

Cant log into my Nedbank online banking account

ZA Flag Icon

Johannesburg, South Africa 3 months ago

I cant long into my Nedbank business account

ZA Flag Icon

Waldo

Cape Town, South Africa 3 months ago

Appbdoesnt open and freezes

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Shahir Ramdass

Johannesburg, South Africa 3 months ago

Hi I am battling for the last 40 minutes to log on to Online Banking and I have been on hold for almost 5 minutes on the Help Line and my business Banker is not available

ZA Flag Icon

Taryn

Cape Town, South Africa 3 months ago

Was busy doing payments using the app.. then all of a sudden it hangs.. so I close the app to refresh and relogin.. and now I get an error msg saying oops there is a server error on their side.. I can try again later... REALLY?!!!! CAN I.. ?!!! FFS!!!!

ZA Flag Icon

Taryn

Cape Town, South Africa 3 months ago

Can login to nedbank app or online banking.. error msg pops up saying "oops, looks like there is a problem on their side"

ZA Flag Icon

Silvester

Pretoria, South Africa 4 months ago

Payments are left on pending for more than a day.
Instant payment has been pending from this morning 8.30AM and is still on pending. Something seems to be wrong on Nedbanks payment side.

CZ Flag Icon

Brno

Prostějov, Czechia 4 months ago

Can't log in

ZA Flag Icon

Kotsana

Johannesburg, South Africa 4 months ago

Hello when I try to open the app it doesn't want to open

CZ Flag Icon

Edward Dalton

Prague, Czechia 4 months ago

I am not being allowed to log in since yesterday. It just hangs.

ZA Flag Icon

Lucinda Suckling

Pretoria, South Africa 5 months ago

Nedbank app states that the server is down.
Unable to do internal transfer on laptop or nedbank app. reporting this at 9.48 am 16 December

ZA Flag Icon

David

Cape Town, South Africa 5 months ago

Not allowing money trasfers

ZA Flag Icon

Johannesburg, South Africa 5 months ago

Card payments not going through at dischem

ZA Flag Icon

Cape Town, South Africa 5 months ago

I can not login it says something is wrong been struggling since this afternoon

PT Flag Icon

A s Botes

Lisbon, Portugal 6 months ago

Mobile has not worked since yesterday either

ZA Flag Icon

Johannesburg, South Africa 6 months ago

Can't log in on online platform since this morning. LL

ZA Flag Icon

Mrs V Govender

Durban, South Africa 6 months ago

Hi I've been waiting from 5pm yesterday for a deposit to reflect on my account but nothing has come in yet

ZA Flag Icon

Mrs V Govender

Durban, South Africa 6 months ago

Hi I've been waiting from 5pm yesterday for a deposit to reflect in my account but nothing has come in yet

ZA Flag Icon

Segomotso

Durban, South Africa 6 months ago

Nedbank cellphone banking is offline

ZA Flag Icon

Sandton, South Africa 6 months ago

Can't log in

ZA Flag Icon

Port Elizabeth, South Africa 7 months ago

This is the second day in a row that Business banking is down. Please people!

ZA Flag Icon

Nina

Midrand, South Africa 7 months ago

doesn't accept my usual login details

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Chantal

Doha, Qatar 7 months ago

Hi unable to login on online banking, was logged out from mobile app while chatting with on of your people, cant access since 1 Oct, shows there is 00.00 in account, but i know there is and sms shows the balance and small amout transferred to see if account is active, received sms of deposit and new balance, also show that card was delinked, how is this possible, tried relinking, no success...thus is frustrating

ZA Flag Icon

Eugene Mac Gear

Port Elizabeth, South Africa 7 months ago

My nedbank app is very slow, it used to be fat What can i do.

ZA Flag Icon

hettie du toit

Pretoria, South Africa 7 months ago

can not lock on to transactions

ZA Flag Icon

Johannes

Polokwane, South Africa 9 months ago

Can't login to the app

ZA Flag Icon

Ndumiso Mabuza

Boksburg, South Africa 9 months ago

I can't login to the app my app

NZ Flag Icon

Roy Malcolm Cobb

Auckland, New Zealand 9 months ago

Unable to login via laptop. I'm sent an OTP that when entered says" Sorry! there seems to be a problem. Try again later."
I can login viam my phone app.

NZ Flag Icon

Roy Malcolm Cobb

Auckland, New Zealand 9 months ago

Unable to login via laptop. I am sent an OTP but when entered I get a message " Sorry! there seems to be a problem on our side"

ZA Flag Icon

Robert Mulligan

Cape Town, South Africa 9 months ago

Can't access my mobile app

ZA Flag Icon

Monica Fernandes

Alberton, South Africa 10 months ago

cant log into my account

US Flag Icon

Eugene Olivier

Scotts Valley, United States 11 months ago

online banking from laptop just give us a spinning Green N but doesn't go anywhere

ZA Flag Icon

Betty Smith

Rietvalleirand, South Africa 1 years ago

Is Nedbank having problems as the Webpage is extremely slow in coming up.

ZA Flag Icon

Pryce

Johannesburg, South Africa 1 years ago

No one can login period

ZA Flag Icon

Spurgeon

Midrand, South Africa 1 years ago

My salary not reflecting in my account

ZA Flag Icon

FREDA CHIGUMADZI

Emalahleni, South Africa 1 years ago

Cant process transfers or ebill payments for SARS today

Most common Nedbank problems reported by users

40

Bill Pay

60

Account Balances

Nedbank Outage Locations

Location

Reports

Last Reported

ZA Flag Icon

Somerset West, Western Cape, ZA

42

9 days ago

ZA Flag Icon

Johannesburg, Gauteng, ZA

87

15 days ago

ZA Flag Icon

Durban, KwaZulu-Natal, ZA

16

23 days ago

GB Flag Icon

Manchester, England, GB

2

2 months ago

ZA Flag Icon

Phalaborwa, Limpopo, ZA

4

7 months ago

NZ Flag Icon

Auckland, Auckland, NZ

1

9 months ago

US Flag Icon

Scotts Valley, California, US

1

11 months ago

US Flag Icon

Elizabeth, New Jersey, US

2

1 years ago

US Flag Icon

Wallkill, New York, US

1

1 years ago

ZA Flag Icon

Emalahleni, Mpumalanga, ZA

1

1 years ago

Are you experiencing issues with Nedbank right now?

Is nedbank.co.za not working for you? If you are having issues with Nedbank, please use one of the options below to report a problem with the service

Tips if nedbank.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Nedbank uptime performance over the last 30 days

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Frequently Asked Questions

If you are experiencing slow performance while using Nedbank.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.