Is Woolworths down - November, 2024?

Woolworths Outages and Status
Woolworths Logo

Woolworths.co.za is an online platform for the renowned South African retail company, Woolworths. Offering a broad range of products, it allows locals and international customers alike to shop for high-quality fashion, beauty, and homeware items. It also caters to grocery needs with a wide assortment of fresh food products. With its solid ecommerce infrastructure, Woolworths.co.za offers user-friendly navigation and efficient delivery service, making shopping an effortless experience.

Woolworths outages reported by users in the last 24 hours

Possible Woolworths outages reported in the last 24 hours!

This chart shows the number of Woolworths outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Woolworths User Reports

Check out the latest user reports on Woolworths, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Nov 08, 2024 - 12:24

    A visitor from Knysna, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart

  • ZA Flag Icon
    Nov 08, 2024 - 10:40

    A visitor from Pretoria, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart

  • ZA Flag Icon
    Nov 07, 2024 - 21:00

    A visitor from Howick, South Africa has reported a problem with Service

  • ZA Flag Icon
    Nov 07, 2024 - 10:37

    A visitor from Pretoria, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart

  • ZA Flag Icon
    Nov 07, 2024 - 09:44

    A visitor from Cape Town, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart

  • ZA Flag Icon
    Nov 06, 2024 - 22:34

    A visitor from Secunda, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart

  • ZA Flag Icon
    Nov 06, 2024 - 21:25

    A visitor from Johannesburg, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart

Join Woolworths Discussion

Suggestions? Issues? Outages?
Please share your Woolworths experience with other users around the globe.

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Bianca

Knysna, South Africa 21 hours ago

Cannot place any items into my cart on the woolworths app

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Iris Girling

Pretoria, South Africa 22 hours ago

Can't add to cart

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Charity

Cape Town, South Africa 1 days ago

I can't add anything to my car

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Cape Town, South Africa 1 days ago

I can't add anything to my car

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Cape Town, South Africa 1 days ago

I can't add anything to my car

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Pretoria

Johannesburg, South Africa 1 days ago

Shows every single item on their site is sold out!

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Johannesburg, South Africa 1 days ago

Shows every single item on their site is sold out!

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Pretoria, South Africa 1 days ago

Cannot add to cart. Keeps buffering

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Tersia

Cape Town, South Africa 1 days ago

When I select items my cart doesn't update

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Khatija

Johannesburg, South Africa 2 days ago

Every single item shows out of stock on my app. I even tried reinstalling the app but the problem persists

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Johannesburg, South Africa 3 days ago

I can't add anything to my cart, app is glitchy

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Johannesburg, South Africa 4 days ago

App not working

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Johannesburg, South Africa 4 days ago

Is there something wrong with the app? Selecting items, but nothing shows in cart

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Johannesburg, South Africa 4 days ago

Is there something wrong with the app? Selecting items, but nothing shows in cart

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Shaun Cockerill

Pretoria, South Africa 4 days ago

can't place items in my cart - this web site for a large company is terrible

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Shaun Cockerill

Pretoria, South Africa 4 days ago

Placed items in my cart but they never reflect there cant shop on this app

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Sally

Johannesburg, South Africa 5 days ago

Cannot add items to cart...woolies lost a sale

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Sally

Johannesburg, South Africa 5 days ago

Cannot add items to cart...woolies lost a sale

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Cape Town, South Africa 5 days ago

Your woolworths dash app is not working

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Johannesburg, South Africa 6 days ago

Cannot add in my card

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User pretoria

Secunda, South Africa 6 days ago

App is slow and you cannot place items in your cart.

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Chipmunk

Roodepoort, South Africa 7 days ago

Will not accept payment from any bank. Third time trying to purchase on app in a week and does not work. Also kept asking me to reselect my location last weekend.

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Retreat, South Africa 7 days ago

Why is the Woolies dash app still down???

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Brendadry@global.co.za

Retreat, South Africa 8 days ago

Not able to shop on app. Nothing going into cart.

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Johannesburg, South Africa 8 days ago

Can't put item in cart.Keep on loading

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Helen

Cape Town, South Africa 8 days ago

No items placed in cart

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Johannesburg, South Africa 9 days ago

Still can't add to cart

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Durban, South Africa 9 days ago

App not working cannot shop for delivery online ar all

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Judith Harman

Cape Town, South Africa 9 days ago

Can't add items to the cart

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Melissa

Port Elizabeth, South Africa 9 days ago

Products not adding to cart

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Rain

Cape Town, South Africa 9 days ago

Items won't add to cart. App very slow. 3 days now.

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Marc

Johannesburg, South Africa 9 days ago

On payment the cart empties and shows only the top is due.

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Anna

Cape Town, South Africa 9 days ago

Items that have been selected are not in my cart for checkout.

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Anna

Cape Town, South Africa 9 days ago

Items that have been selected are not in my cart for checkout.

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Centurion, South Africa 9 days ago

Items that have been selected are not moving to the cart for checkout.

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Jackie

Port Elizabeth, South Africa 9 days ago

items in my cart but when I try to pay it says R0.00 to pay for

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Johannesburg, South Africa 9 days ago

Place items in my cart and when I go to pay it says no items in my cart

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Daffodil

Cape Town, South Africa 9 days ago

All items are grey and crossed out unless I log in

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Gemma

Centurion, South Africa 9 days ago

2nd time using Dash and what a fail. 60/60 here I come

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Cape Town, South Africa 9 days ago

Emptying my cart when trying to checkout

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Julias Malimela

Cape Town, South Africa 9 days ago

Cart emptying on checkout. Unable to complete purchase.

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Johannesburg, South Africa 9 days ago

Place items in cart. When I proceed to pay it says no items in my cart. It only shows the tip amount at checkout and when going back it removes everything from the cart. Been trying for 3 hours now.

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Laura Durrant

Johannesburg, South Africa 9 days ago

Keeps emptying Cart as you try pay.

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Pretoria, South Africa 9 days ago

The app is not loading items into the cart. I have been trying all morning.

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Durban, South Africa 9 days ago

Trying to load items to my cart to no avail Grant from port Elizabeth

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KassJ

Johannesburg, South Africa 9 days ago

When checking out only the tip amount reflects, not the shopping amount, when trying to pay the app says nothing in cart.

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Neries

Ballitoville, South Africa 9 days ago

Not allowing me to add items to basket

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Shenaaz

Johannesburg, South Africa 9 days ago

No items in cart when checking out. Called customer services however from the comments they should have known about the issue already and made it seems as if I may have been the only customer with an issue.

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Cape Town, South Africa 9 days ago

No items are being added to the cart. Can't make any purchases

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Wian

Cape Town, South Africa 10 days ago

App does not want to log in,it says check internet connection but everything else works on my phone

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G

Pretoria, South Africa 10 days ago

Not loading

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Cape Town, South Africa 10 days ago

App is down. Needed to order

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Shaleen

Durban, South Africa 10 days ago

Woolworths app is down. Cannot open it

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Danielle Anderson

Johannesburg, South Africa 10 days ago

Seems as if the App is down.
8:42 am

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CFS

Johannesburg, South Africa 10 days ago

Error connecting via the Woolworths online app. Checked permissions and restarted my device.

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CFS

Johannesburg, South Africa 10 days ago

Error Message "Oops something went wrong". Been like this for over 30 minutes now.

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D Borha

Johannesburg, South Africa 10 days ago

No internet

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Johannesburg, South Africa 10 days ago

Error message 'Oops not able to open app' since 5am

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Johannesburg, South Africa 10 days ago

Error message 'Oops not able to open app' since 5am

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Pretoria, South Africa 10 days ago

Does not open, oops something went wrong

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Randburg, South Africa 10 days ago

Not able to open app

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PETER

Pretoria, South Africa 10 days ago

Can't access the App

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Rahul

Johannesburg, South Africa 10 days ago

Can't get into the app. Error message "Oops something went wrong".

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Abida Roskin

Johannesburg, South Africa 10 days ago

Can't access the app

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Gill

Johannesburg, South Africa 10 days ago

Nothing being added to cart.

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Johannesburg, South Africa 10 days ago

Nothing being added to cart.

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Gill

Johannesburg, South Africa 10 days ago

Chosen items not being added to cart

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Dean Heath

Cape Town, South Africa 10 days ago

I choose an item, and it does not add to the shopping cart.
Keeps "buffering".
VERY frustrating!

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Annette du Plooy

Lisbon, Portugal 10 days ago

What is wrong with the app? I cannot get access for weeks now.

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Centurion, South Africa 10 days ago

Wont go past address

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Johannesburg, South Africa 10 days ago

Your app and website don’t work. Trying to pay for my cart of the past 2 hours and I can’t due to the screen hanging. This has been going on for months. Please sort this out. It’s so frustrating. It’s making me not want to shop with Woolworths!

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Johannesburg, South Africa 10 days ago

Woolworths app and website not letting me pay for my goods! Hanging on payment screen. Ongoing issues for weeks now. Please sort this out Woolworths!

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Johannesburg, South Africa 10 days ago

Woolworths app and website not letting me pay for my goods! Hanging on payment screen. Ongoing issues for weeks now. Please sort this out Woolworths!

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Cheryll Sanders

Johannesburg, South Africa 11 days ago

Very slow cannot add items to my cart

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Roodepoort, South Africa 11 days ago

Not adding to cart for the past few days now...

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G

Cape Town, South Africa 11 days ago

Not getting location

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Cape Town, South Africa 11 days ago

Not getting location

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Cape Town, South Africa 11 days ago

Not getting location

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Cape Town, South Africa 11 days ago

Not getting location

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Di

Johannesburg, South Africa 11 days ago

Can not load anything in basket

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Johannesburg, South Africa 11 days ago

Dash dysfunctional since lasr week . Very annoying

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Ellen Venter

Secunda, South Africa 12 days ago

Not working since Saturday in Nelspruit

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Sandra

Johannesburg, South Africa 12 days ago

Not adding to cart.. so frustrating

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Johannesburg, South Africa 12 days ago

No card transactions, only cash.
Northriding and Olivedale area.

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Johannesburg, South Africa 12 days ago

No card transactions, only cash.
Northriding and Olivedale area.

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Hayley

Johannesburg, South Africa 12 days ago

No card transactions. Cash only! I guess for the stores that still do cash.

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Pretoria, South Africa 12 days ago

No card transactions

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Marcelle

Pretoria, South Africa 12 days ago

Cannot place an order

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Johannesburg, South Africa 12 days ago

App not working. Not allowing me to view cart.

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Zainab

Lenasia, South Africa 12 days ago

Not adding to cart

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CM

Lisbon, Portugal 14 days ago

App just shows a blank screen. Cannot see any vouchers or so any browsing.

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Kabi

Pretoria, South Africa 14 days ago

The woolies dash app has some issues. It will not allow me to add items to the cart, since the 18th Of Oct.
But the non dash functionality is working

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Cape Town, South Africa 15 days ago

Unable to make payment to purchase on Woolworths Dash. Tried different cards. There are always issues!!! Checkers 60/60 the best!

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R Layters

Cape Town, South Africa 15 days ago

Unable to make payment to purchase WW online

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Sonja Ann de freitas

Cape Town, South Africa 15 days ago

items won't add to cart as usual

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Maryke

Johannesburg, South Africa 16 days ago

Dash isn't working - cart stays empty

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Roz

Cape Town, South Africa 16 days ago

Dash issues. Problems with the cart not loading then with trying to pay. Checkers is starting to look really good right now.

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Henriette

Cape Town, South Africa 16 days ago

Dash isnt working 23 October 2024

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Johannesburg, South Africa 18 days ago

Cant add anything to my cart

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Johannesburg, South Africa 18 days ago

Dash isn't working

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Natasha

Cape Town, South Africa 18 days ago

Hi can't seem to add anything to my cart?

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Luke. La Lucia

Durban, South Africa 18 days ago

Firstly a Dash delivery slot was only available tomorrow. Now repeatedly when I try to select the item or number of items, my cart is not updated.

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Lily

Johannesburg, South Africa 18 days ago

Won’t accept my current delivery address even though they deliver at my address frequently

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Annemarie van der Bank

Johannesburg, South Africa 19 days ago

The app foes not allow me to add products to the basket. Fourth day in a row now.

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Maria

Cape Town, South Africa 19 days ago

App not working, cannot order, nothing gets saved to cart.

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Judy

Cape Town, South Africa 19 days ago

Cant order app down since yesterdat

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Judy

Cape Town, South Africa 19 days ago

Cant order app down since yesterdat

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Judy

Cape Town, South Africa 19 days ago

Cant order app down since yesterdat

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Johannesburg, South Africa 20 days ago

Does not allow you to add items to your cart so you can't make purchases

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Edith

Cape Town, South Africa 20 days ago

Can't order

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Cape Town, South Africa 20 days ago

Can't order

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Gem

Johannesburg, South Africa 23 days ago

Cant check out and pay!

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Johannesburg, South Africa 23 days ago

Cant check out and pay!

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Durban, South Africa 28 days ago

Can’t open app in Durban

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Monique

Johannesburg, South Africa 1 months ago

can't check out and pay

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Z Gilbert

Johannesburg, South Africa 1 months ago

Can't log in to my app for two days now.

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Johannesburg, South Africa 1 months ago

unable to access financial services

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Johannesburg, South Africa 1 months ago

unable to access financial services

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IJ Mommsen

Cape Town, South Africa 1 months ago

Financial services do not work

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k

Cape Town, South Africa 1 months ago

App not working today 28 september

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Karin Swart

Cape Town, South Africa 1 months ago

The shopping app won't load and gives some message about maintenence. Neither will the website load. How can one now order some food to be delivered? Maintenence should be done overnight.

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Port Elizabeth, South Africa 1 months ago

please fix your server

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Port Elizabeth, South Africa 1 months ago

I can't login online or on the app

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Si

Port Elizabeth, South Africa 1 months ago

Can't log in online or on the app

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No

Johannesburg, South Africa 1 months ago

Still not able to log in or do anything on the app or website. It’s been over an hour now

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So

Johannesburg, South Africa 1 months ago

App not working, website not working, log-in impossible, can’t track orders that are supposed to be delivered an hour from now

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None

Johannesburg, South Africa 1 months ago

Website not loading. App not allowing sign-in. No update on orders available.

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no

Johannesburg, South Africa 1 months ago

App kicked me off and doesn’t allow me back in. Error message. Can’t check on status of order placed on Thursday for delivery today. Never received confirmation email but order was active on the app until about 05:00 this morning.

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Pierre Fourie

Lisbon, Portugal 1 months ago

I am not able to do any online shopping at Woolworths as your website is not available for the past weeks now.

Most common Woolworths problems reported by users

33

Service

25

General Issues

10

Not adding to cart

32

Place items in cart. When I proceed to pay it says no items in my cart

Woolworths Outage Locations

Location

Reports

Last Reported

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Knysna, Western Cape, ZA

31

21 hours ago

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Pretoria, Gauteng, ZA

64

22 hours ago

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Howick, KwaZulu-Natal, ZA

14

1 days ago

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Secunda, Mpumalanga, ZA

4

2 days ago

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Port Elizabeth, Eastern Cape, ZA

4

9 days ago

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Lisbon, Lisbon, PT

6

10 days ago

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Abu Dhabi, Abu Dhabi, AE

1

1 months ago

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Kimberley, Northern Cape, ZA

1

1 months ago

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Southampton, England, GB

1

1 months ago

Are you experiencing issues with Woolworths right now?

Is woolworths.co.za not working for you? If you are having issues with Woolworths, please use one of the options below to report a problem with the service

Tips if woolworths.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Woolworths uptime performance over the last 30 days

Frequently Asked Questions

If you are experiencing slow performance while using Woolworths.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.