Is Woolworths down - January, 2025?
Woolworths.co.za is an online platform for the renowned South African retail company, Woolworths. Offering a broad range of products, it allows locals and international customers alike to shop for high-quality fashion, beauty, and homeware items. It also caters to grocery needs with a wide assortment of fresh food products. With its solid ecommerce infrastructure, Woolworths.co.za offers user-friendly navigation and efficient delivery service, making shopping an effortless experience.
Woolworths outages reported by users in the last 24 hours
No Woolworths problems reported in the last 24 hours
This chart shows the number of Woolworths outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent Woolworths User Reports
Check out the latest user reports on Woolworths, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 20, 2025 - 10:20A visitor from Cape Town, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart
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Jan 20, 2025 - 08:52
A visitor from Stellenbosch, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart
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Jan 19, 2025 - 21:07
A visitor from Johannesburg, South Africa has reported a problem with Service
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Jan 19, 2025 - 21:07
A visitor from Johannesburg, South Africa has reported a problem with Service
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Jan 19, 2025 - 21:07
A visitor from Johannesburg, South Africa has reported a problem with Service
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Jan 19, 2025 - 21:06
A visitor from Johannesburg, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart
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Jan 17, 2025 - 19:16
A visitor from Alberton, South Africa has reported a problem with Place items in cart. When I proceed to pay it says no items in my cart
Join Woolworths Discussion
Suggestions? Issues? Outages?Please share your Woolworths experience with other users around the globe.
Most common Woolworths problems reported by users
Service
General Issues
Not adding to cart
Place items in cart. When I proceed to pay it says no items in my cart
Woolworths Outage Locations
Location
Reports
Last Reported
Cape Town, Western Cape, ZA
104
2 days ago
Johannesburg, Gauteng, ZA
183
2 days ago
Nelspruit, Mpumalanga, ZA
6
5 days ago
Durban, KwaZulu-Natal, ZA
40
7 days ago
Port Elizabeth, Eastern Cape, ZA
13
1 months ago
Grimsby, England, GB
3
1 months ago
Lisbon, Lisbon, PT
8
1 months ago
Thohoyandou, Limpopo, ZA
2
2 months ago
Abu Dhabi, Abu Dhabi, AE
1
3 months ago
Kimberley, Northern Cape, ZA
1
3 months ago
Are you experiencing issues with Woolworths right now?
Is woolworths.co.za not working for you? If you are having issues with Woolworths, please use one of the options below to report a problem with the service
Tips if woolworths.co.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Yolande Steenkamp
Johannesburg, South Africa • 2 days agoCan’t place order. Shopping cart has several items in it but when I want to go to checkout it says there is “nothing” in my cart despite me “qualifying for free shipping” because I have 18 items in it.
Johannesburg, South Africa • 2 days ago
Shopping cart not loading but it says there are 17 items in cart. Can’t place order
Sheena
Alberton, South Africa • 4 days agoWon't allow me to add to my basket
Johannesburg, South Africa • 5 days ago
Keeps failing, cannot access app.
Ali
Johannesburg, South Africa • 5 days agoFrom error code 502 to 404
Insaaf G
Cape Town, South Africa • 5 days agoNever had any issues before. But today I am not able to open the app on my android phone.
Insaaf G
Cape Town, South Africa • 5 days agoI am unable to open the app on my android phone. It keeps saying to check internet connection and retry but every other app is working fine.
Pam
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam mac Gregor
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam mac Gregor
Sandton, South Africa • 5 days agoDefinitely something wrong with your online communication as well, as I just logged a problem about your app, from Durban and it says I logged it from "Sandton" ??
Pam mac Gregor
Sandton, South Africa • 5 days agoWas on Woolworths app then it shut down and now I cannot get back in it says, "Oops something went wrong", and retry. But it keeps coming back to that same screen
Alida
Johannesburg, South Africa • 5 days agoError 502
Destiny
Cape Town, South Africa • 5 days agoThe app doesn’t want to work and u placed a order
Nelspruit, South Africa • 5 days ago
Paid. No order confirmation of record of order.
Michelle
Johannesburg, South Africa • 5 days agoKeeps saying check internet connection - no internet problem on any other app.
Johannesburg, South Africa • 5 days ago
Can't log in...keeps stating I have an internet connection issue...which I don't.
Ntando
Durban, South Africa • 13 days agoWhy is everything OUT OF STOCK?
Nola
Cape Town, South Africa • 14 days agounable to actually process the order
Ndivhuwo Maliga
Pretoria, South Africa • 17 days agoWoolies app not adding on the cart
Ndivhuwo Maliga
Pretoria, South Africa • 17 days agoWoolies app not adding on the cart
Marushka
Paris, France • 18 days agoBeen trying from 9 this morning getting a time out error
Hamish Narsey
Pinetown, South Africa • 22 days agoWoolworths Financial services are offline for 5 days.
system unavailable - error code 3
Johannesburg, South Africa • 22 days ago
S02 error displayed.
Want Ice Cream
Cape Town, South Africa • 25 days agoStock display issue
Cassandra
Randburg, South Africa • 25 days agoWoolies dash has zero stock??
Kiki
Randburg, South Africa • 25 days agoIt appears Woolies dash has zero stock online !
Lettie Pienaar
Pretoria, South Africa • 25 days agoAll stock reflect out of stock unable to order to be delivered by dash
Inge
Paris, France • 1 months agoWhen I have to sign in tge next page only shows blank with X
Loy Serfontein
Paris, France • 1 months agoThe app will not let me sign in and it is not adding items to my basket.
Eugenie
Durban, South Africa • 1 months agoIt doesn't matter which clothing item I choose, everything is out of stock.
Brenda
Cape Town, South Africa • 1 months agoCannot log in via app and not via google either. Page frozen
Susan
Cape Town, South Africa • 1 months agoTook a while - placed order yesterday, not everything was delivered. order still showing as processing.
no invoice as yet or assistance on the app / e-mailed.
Dan
Cape Town, South Africa • 1 months agoCannot log in, reset, nothing due to "online response error connection closed"
Jill Lloyd
Port Elizabeth, South Africa • 1 months agoWebsite not working
Cape Town, South Africa • 1 months ago
ERR_EMPTY_RESPONSE
Woolworths website seems to be down.
Johannesburg, South Africa • 1 months ago
App wasn't working, tried to maybe use the website and that's also down.
Johannesburg, South Africa • 1 months ago
Can't login at all! Very frustrating
Blue Springs, United States • 1 months ago
ERR_EMPTY_RESPONSE
Stu
Cape Town, South Africa • 1 months agoWW site and Mobile app down
Johannesburg, South Africa • 1 months ago
site down...Error Response below
This page isn’t working
www.woolworths.co.za didn’t send any data.
ERR_EMPTY_RESPONSE
André
Johannesburg, South Africa • 1 months agoApps keep resetting when ordering on Dash. Shopper chat does not work, can’t track driver, app completely bombed out saying it can’t connnect
W
Cape Town, South Africa • 1 months agoWebsite seems to be down. Had problems during checkout and payment earlier.
Ariza Vermeulen
Pretoria, South Africa • 1 months agoEverything is out of stock
Nina
Johannesburg, South Africa • 1 months agoHave been trying to pay since 16:30 yesterday, but keep getting this message: "We've experienced a technical error. Please try again later". This is hugely frustrating!
Chris
Viljoenskroon, South Africa • 1 months agoItems not being added to cart and my over 70 items in the cart are missing, what is happening?
Cheryl
Pretoria, South Africa • 1 months agoPlease assist trying to do Christmas shopping
Kathryn Lewis
Grimsby, United Kingdom • 1 months agoTrying to pay account but cannot complete payment even after bank approval
Johannesburg, South Africa • 1 months ago
Not accepting my and when I try to set a new password, I still cannot login with the new password
Johannesburg, South Africa • 1 months ago
Hi. I’ve been trying to purchase your Black Friday deals this weekend and the app will not allow me to proceed to payment. Jane tried numerous times done Friday and the notification that pops up is about a technical error. Very disappointing!
Johannesburg, South Africa • 1 months ago
Cutest refreshing housekeeping hgipöhfbləogbçöj
Dsar6rryngi8
Pretoria, South Africa • 1 months ago
Woolworths app not working. None of the items are available to be put in cart. Additionally, you cannot proceed to checkout items.
Shannon
Johannesburg, South Africa • 1 months agoCannot place items in cart. Cart remains empty.
Naomi
Kempton Park, South Africa • 1 months agoApp not adding items to basket
Claremont Cape Town
Cape Town, South Africa • 1 months agoCan't add any items to the cart
Pinelands Cape Town
Cape Town, South Africa • 1 months agoCan't add any items to the cart
Frances Cape Town
Cape Town, South Africa • 1 months agoCan't add any items to the cart
Pinelands Cape Town
Cape Town, South Africa • 1 months agoCan't load any items in to the basket
Renée Bredberg
Cape Town, South Africa • 1 months agoDoesn't load any items in the basket
Pretoria, South Africa • 1 months ago
Cannot make any online payments on app or on website.
Kleinmond, South Africa • 1 months ago
I cannot seem to check out, payment is not working, it keeps loading
Lejeane
Johannesburg, South Africa • 1 months agoWon't add items to cart
Jeanette
Johannesburg, South Africa • 1 months agoWhy is there such an issue with adding things to the cart? Everytime I order I need to uninstall the app. It's very frustrating
Kempton Park, South Africa • 1 months ago
Cannot add anything to cart
Richards Bay, South Africa • 1 months ago
cant add anything to my cart???
Colette Murray
Cape Town, South Africa • 1 months agoCan't add anything to cart
Colette Murray
Cape Town, South Africa • 1 months agoCan't add anything to cart
Nazia Kazmi
Pretoria, South Africa • 1 months agoPls.sort the website out, it's very frustrating I can't add anything to cart.
Nazia Kazmi
Pretoria, South Africa • 1 months agoI Can't add anything to cart.
Caryn
Durban, South Africa • 1 months agoWhen I place items in my cart they don't appear in my cart and it tells me my cart is empty.
Cape Town, South Africa • 1 months ago
Click on item to place in cart.
Cart is however empty.
Joyce Ferreira
Johannesburg, South Africa • 1 months agoStill no resolution to this frustrating problem. WTH
Van H
Cape Town, South Africa • 1 months agoNot able to place anything in my shopping cart! Has been like this since Friday 22nd November.
FRANCOIS ARNOLDUS DU PREEZ
Lisbon, Portugal • 1 months agoCAN'T LOAD / ACCESS WOOLWORTHS WEBSITE
Sandra
Durban, South Africa • 1 months agoWoolworths Durban
I find the dresses then when I put them in the basket it doesn't register .Had this problem as well at the begining of the week .
Sandra
Durban, South Africa • 1 months agoWoolworths Durban
I find the dresses then when I put them in the basket it doesn't register .
Sandra
Durban, South Africa • 1 months agoWoolworths Durban
I find the dresses then when I put them in the basket it doesn't register .
Duckie
Durban, South Africa • 1 months agoCannot add items to my cart
Duckie
Durban, South Africa • 1 months agoI cannot add items to my cart
Laurie Ellis
Lisbon, Portugal • 1 months agoJust can’t access website. Tried iPad. Phone. Laptop. Data, WiFi. Nothing doing
Tanya
Johannesburg, South Africa • 1 months agoItems not being added to the cart
Antoinette
Pretoria, South Africa • 1 months agoApp not working
Lizelle
Centurion, South Africa • 1 months agoBeen struggling for a while now with the app, can't add items to my cart
Cape Town, South Africa • 1 months ago
Can't add items
Johannesburg, South Africa • 1 months ago
Samton City Woolworths not accepting creidt card. It’s cash only!
MM de Lange
Cape Town, South Africa • 1 months agoMy woolworths app is not working
Johannesburg, South Africa • 1 months ago
Woolies Sandton not accepting cards
Joanne
Pretoria, South Africa • 1 months agoUn-installed and re-installed the app. Items are at least showing up in the cart now.
Joanne
Pretoria, South Africa • 1 months agoUn-installed and re-installed the app. Items are at least showing up in the cart now.
Johannesburg, South Africa • 1 months ago
On the dash app Items when selected aren't going into the cart.
Paola
Pretoria, South Africa • 1 months agoEverythin says NO STOCK even after logging out and back in again.
AND online store the same!
Kay
Cape Town, South Africa • 1 months agounable to check out
Cf
Pretoria, South Africa • 1 months ago2 days in a row. Cart remains empty
Cf
Pretoria, South Africa • 1 months ago2 days in a row. Cart remains empty
Pretoria, South Africa • 1 months ago
2 days in a row. Cart remains empty
Pretoria, South Africa • 1 months ago
2 days in a row. Cart remains empty
Pretoria, South Africa • 1 months ago
2 days in a row. Cart remains emoty
Elaine Simon
Stellenbosch, South Africa • 2 months agoItems not being added to cart
Mnr Drolwater
Cape Town, South Africa • 2 months agoPlace items in my cart when I go to my cart it's empty, re-installing the app doesn't work.
Sydney Wilcox
Cape Town, South Africa • 2 months agoCart still empty even though I ordered an item
Nic
Midrand, South Africa • 2 months agoUnable to get items into the cart
Midrand, South Africa • 2 months ago
Select items but it is not adding to the cart
Johannesburg, South Africa • 2 months ago
Place items in my cart when I go to my cart it's empty. Please advise
Col
Johannesburg, South Africa • 2 months agoNot adding to cart, tried re installing same issue
Meghan
Pretoria, South Africa • 2 months agoNo items being added, seems they don't care. I even tried logging a technical issue and there's no feedback
Shan
Johannesburg, South Africa • 2 months agoCannot add anything to my cart . So frustrating .
Johannesburg, South Africa • 2 months ago
Wont accept my otp number
Cape Town, South Africa • 2 months ago
Can't add anything to cart. Page jumps back to the homepage.
Dani
Johannesburg, South Africa • 2 months agoI have the same issue. Since October- when I select items - nothing gets added to my cart.
Glenda
Pretoria, South Africa • 2 months agoNothing.is added to.my cart, I have updated app, rebooted phone but nothing works.
Tina
Cape Town, South Africa • 2 months agoI cannot load anything to cart
Elizabeth Nobrega
Johannesburg, South Africa • 2 months agoItem is not being added to card while using Woolies app. Problem started 20th.Nov
East London, South Africa • 2 months ago
I have the same issue. Place items in cart, but cart doesn't update
East London, South Africa • 2 months ago
I have the same issue. Place items in cart, but cart doesn't update
M
Johannesburg, South Africa • 2 months agoEverything on the App shows Out of Stock!!
Zibuyile
Johannesburg, South Africa • 2 months agoWoolies app not allowing to shop since early November
Joanne
Pretoria, South Africa • 2 months agoNo items added to cart. Persistent problem - are they even working on this?
Paola G
Johannesburg, South Africa • 2 months agoIt's the second day in a row I'm trying to order woolworths online Dash but it's not working
Joyce Ferreira
Midrand, South Africa • 2 months agoI am trying to order from Dash. Adding items but cart remains empty!!!!
User
Cape Town, South Africa • 2 months agoApp won't add any chosen items to my cart. Super frustrating.
Cape Town, South Africa • 2 months ago
App won't add any chosen items to my cart. Super frustrating.
Cape Town, South Africa • 2 months ago
App won't add any chosen items to my cart. Super frustrating.
Brenda
Johannesburg, South Africa • 2 months agoNothing going into trolley
DSV Johannesburg
Woodmead, South Africa • 2 months agoWhere is a response from Woolworths on the Dash App not working?
DSV Johannesburg
Woodmead, South Africa • 2 months agoUnable to place items in my cart on the dash app
Cape Town, South Africa • 2 months ago
Problems adding items
Cape Town, South Africa • 2 months ago
Woolies Dash is not adding items to the cart
Rupert
Cape Town, South Africa • 2 months agoApp down after long wIt for an order
Jacqueline Claassen
Johannesburg, South Africa • 2 months agoUnable to place food items in cart on the app
Jon
Cape Town, South Africa • 2 months agoNo items being atted to cart
DSV Johannesburg
Woodmead, South Africa • 2 months agoUnable to shop and put food itens into my cart now
CF
Pretoria, South Africa • 2 months agoCannot place items in cart....just goes round and round. No action
Annemarie vd Bank
Johannesburg, South Africa • 2 months agoThe app does not allow you to put items in the cart.
Lenez
Johannesburg, South Africa • 2 months agoCant add items to cart.
Anon
Cape Town, South Africa • 2 months agoCart remains empty despite selecting items
Linda
Johannesburg, South Africa • 2 months agoAdd items but cant pay
Estelle
Johannesburg, South Africa • 2 months agoAdd to my cart, nothing gets added
Johannesburg, South Africa • 2 months ago
Add to my cart, nothing gets added
Elize Viviers
Cape Town, South Africa • 2 months agoHi, the App is not putting products in the cart
Richards Bay
Durban, South Africa • 2 months agoStill can't place items in my cart on the app.
Cape Town, South Africa • 2 months ago
Not allowing me to add itens to my cart
Sharon
Thohoyandou, South Africa • 2 months agoAlmost a week now that I can't add items to my cart.
Jill Sennett
Johannesburg, South Africa • 2 months agoCannot place items in cart
Johannesburg, South Africa • 2 months ago
No internet connection whenever o want to access my cart. However, I can access everything else within the app.
Lizel Coetzer
Pretoria, South Africa • 2 months agoCant order anything on your app
Nolu
Johannesburg, South Africa • 2 months agoItems not adding to cart
Cape Town, South Africa • 2 months ago
Can not add items to cart. This is not the first time this happened.
Linda
Paarl, South Africa • 2 months agoCannot add items to cart.
Richards Bay
Durban, South Africa • 2 months agoCannot add items to my cart
Mia
Johannesburg, South Africa • 2 months agoAfter adding items to cart I am unable to checkout
Michelle
Cape Town, South Africa • 2 months agoWoolies App not adding items to cart from last week
Judy
Durban, South Africa • 2 months agoCannot add items to my cart. Cart remains empty.
Judy
Durban, South Africa • 2 months agoCannot add items to my cart. Cart remains empty.
Judy
Durban, South Africa • 2 months agoCannot add items to my cart. Cart remains empty.
Judy
Durban, South Africa • 2 months agoCannot add items to my cart. Cart remains empty.
Johannesburg, South Africa • 2 months ago
Struggling to add to cart. Tried on app as well as online.
Eloise
Pretoria, South Africa • 2 months agoEverything you click says out of stock.The App has not been working for days.
Very inconvenient
Debbie Oelofsen
Kempton Park, South Africa • 2 months agoApp not loading items to the cart. Has been down for days.
Customer
Johannesburg, South Africa • 2 months agoWhy do we report an issue but there's no feedback
Cheryl
Johannesburg, South Africa • 2 months agoWhen is the site going to work. It has been down for days now
Grant
Johannesburg, South Africa • 2 months agoThe dash part of the app will not add the items to the cart
Johannesburg
Johannesburg, South Africa • 2 months agoCannot load cart
Johannesburg
Johannesburg, South Africa • 2 months agoCannot load cart
Johannesburg
Johannesburg, South Africa • 2 months agoCannot load cart
Johannesburg
Johannesburg, South Africa • 2 months agoCannot load cart
Johannesburg, South Africa • 2 months ago
Cannot load cart
Johannesburg, South Africa • 2 months ago
Cannot load cart
SI Davidson
Cape Town, South Africa • 2 months agoI cannot load items to the cart this morning.
Durban, South Africa • 2 months ago
It won't place items in the cart
Christine Smith
Johannesburg, South Africa • 2 months agoPlease, why can't the problem be solved? It's 3 days already.
Still can't add to the cart!!!
Somerset West
Kraaifontein, South Africa • 2 months agoPlace items in cart. When I proceed to pay it says no items in my cart
Somerset West
Kraaifontein, South Africa • 2 months agoPlace items in cart. When I proceed to pay it says no items in my cart
Kraaifontein, South Africa • 2 months ago
Place items in cart. When I proceed to pay it says no items in my cart
Kraaifontein, South Africa • 2 months ago
Place items in cart. When I proceed to pay it says no items in my cart
Kraaifontein, South Africa • 2 months ago
Place items in cart. When I proceed to pay it says no items in my cart
Kraaifontein, South Africa • 2 months ago
Place items in cart. When I proceed to pay it says no items in my cart
Anna
Cape Town, South Africa • 2 months agoSunday, 17th November 2024.
I am unable to order food on the Woolworths app. I select the items I want to add to my cart but nothing happens.
Whst is the problem?
Ronelle
Cape Town, South Africa • 2 months agoNo adding of items can be done on the App
Ronelle
Cape Town, South Africa • 2 months agoNo adding to basket allowed!
Cape Town, South Africa • 2 months ago
Won't load to cart
Reshma Beharie
Durban, South Africa • 2 months agoTrying to add to the cart to shop, it just buffers and not add to the cart.
Christine Smith
Johannesburg, South Africa • 2 months agoNot adding to card. Third day now!
Marcelle
Johannesburg, South Africa • 2 months agoI cannot add items to basket.
Lorraine
Kempton Park, South Africa • 2 months agoDash app is not working
Deemorris241@gmail.com
Cape Town, South Africa • 2 months agoCan't add items in basket. 2 days not Cape town. Bedfordview
Deemorris241@gmail.com
Cape Town, South Africa • 2 months agoCan't add items in basket. 2 days not Cape town. Bedford
Deemorris241@gmail.com
Cape Town, South Africa • 2 months agoCan't add items in basket. 2 days
Dee Morris
Cape Town, South Africa • 2 months agoGoods not being added to basket
Liz Lear
Johannesburg, South Africa • 2 months agoCannot add into basket. Annoying.
Chané
Johannesburg, South Africa • 2 months agoItems not adding to cart
Tersia
Sandton, South Africa • 2 months agoWhen I try to shop and l can't even get the cart to add items !!
Tersia
Sandton, South Africa • 2 months agoWhen I try to shop and l can't even get the cart to add items !!
Marcelle
Johannesburg, South Africa • 2 months agoWoolies app appears to be down
Rentia Haupt
Durban, South Africa • 2 months agoIt won't load anything in my cart. It's very frustrating and I have the newest app. Is there a problem?
Pam
Johannesburg, South Africa • 2 months agoItems do not load to basket
Frustrated
Johannesburg, South Africa • 2 months agoCan’t order on Woolies Dash at the moment - all of a sudden it doesn’t deliver to my area, despite the fact that I’ve been using Woolies Dash since inception
Barry Fieldgate
Johannesburg, South Africa • 2 months agoThe items you order do not show in your cart
Barry Fieldgate
Johannesburg, South Africa • 2 months agoWhen you order an item it does go to your cart. The app alway has issues.
Cape Town, South Africa • 2 months ago
App is hanging and shopping cart shows empty
Cape Town, South Africa • 2 months ago
App is hanging and shopping cart shows empty
Cape Town, South Africa • 2 months ago
App is hanging and shopping cart shows empty
Durban, South Africa • 2 months ago
App not working properly cannot do any shopping
Lisa
Midrand, South Africa • 2 months agoNot adding to cart
Kbuys
Cape Town, South Africa • 2 months agoNotning gets added to cart
Cape Town, South Africa • 2 months ago
Notning gets added to cart
Christine Ssmith
Johannesburg, South Africa • 2 months agoIt's the second day now that I can't order online from Woolworths! What's wrong with your app?
Keke
Pretoria, South Africa • 2 months agoApp not working. Not permitting to check out
Johannesburg, South Africa • 2 months ago
Cannot add items to cart
Debbie Oelofsen
Kempton Park, South Africa • 2 months agoItems not adding to cart
Cape Town, South Africa • 2 months ago
When is the app going to be restored? We still can't get any items into the cart. Lost revenue? Thank you
Cape Town, South Africa • 2 months ago
Cannot add items to cart
Cape Town, South Africa • 2 months ago
Also cannot add items
Sonja
Cape Town, South Africa • 2 months agoBeen trying the whole day cannot add items to cart
A
Richards Bay, South Africa • 2 months agoNot adding to cart
Johannesburg, South Africa • 2 months ago
Unable to load items in my cart
David Hofman
Cape Town, South Africa • 2 months agoStruggling to order food through app now for some reason.
It won't load items in my cart.
Sasha
Paarl, South Africa • 2 months agoJust hangs when I try to add item into cart
Janis
Cape Town, South Africa • 2 months agoDo my dash shop, when want to pay nothing on Cart
Johannesburg, South Africa • 2 months ago
Can't add items to cart
Eloise
Pretoria, South Africa • 2 months agoCan't add anything to the cart
Sim
Cape Town, South Africa • 2 months agoIt would seem the app has not been working for the last 2 days. Can not add items to cart.
Sim
Cape Town, South Africa • 2 months agoIt would seem the app has not been working for the last 2 days. Can not add items to cart.
Cape Town, South Africa • 2 months ago
It would seem the app has not been working for the last 2 days. Can not add items to cart.
Cape Town, South Africa • 2 months ago
It would seem the app has not been working for the last 2 days. Can not add items to cart.
Lauren
Johannesburg, South Africa • 2 months agoNot able to add items to cart. I am using the Dash delivery option...at least trying to. Huge inconvenience and defeats the intent of a Dash delivery
Jayne
Johannesburg, South Africa • 2 months agoWill they ever get this app sorted
Brenda Ricci
Cape Town, South Africa • 2 months agoTrying to add items to my cart without sucess!
KMC
Durban, South Africa • 2 months agoThe app is once again not working, the cart is not being updated with my selection. How much longer would we have to wait?
Elaine
Durban, South Africa • 2 months agoAs mentioned in the comments above, I haven't been able to use the app since yesterday afternoon. Tried to trouble shoot, even tried on a different device now but it's still stuck.
Elaine
Durban, South Africa • 2 months agoApologies for the double entry, done in error
Elaine
Durban, South Africa • 2 months agoI've been struggling since yesterday afternoon to use the Dash app. I've double checked to make sure my internet connection is ok which it is. Other devices/apps are running ok. I tried to call the helpline three times but can't get through to anyone, it keeps telling me options where to email queries. It says 'press 1 to speak to a consultant' but when I do that it keeps cutting me off. I submitted an email query via the app earlier today but no one has come back to me about that either.
Elaine
Durban, South Africa • 2 months agoI've been struggling since yesterday afternoon to use the Dash app. I've double checked to make sure my internet connection is ok which it is. Other devices/apps are running ok. I tried to call the helpline three times but can't get through to anyone, it keeps telling me options where to email queries. It says 'press 1 to speak to a consultant' but when I do that it keeps cutting me off. I submitted an email query via the app earlier today but no one has come back to me about that either.
Gail
Port Elizabeth, South Africa • 2 months agoSays items in cart, when I go to pay it will not proceed to the cart. Have logged out and signed in again twice.
Minette
Johannesburg, South Africa • 2 months agoif you struggle to add to your chart. sign in and out of the app.
then it work.
thank you to a previous comment
Minette
Johannesburg, South Africa • 2 months agoif you struggle to add to your chart. sign in and out of the app.
then it work.
thank you to a previous comment
Minette
Johannesburg, South Africa • 2 months agoif you struggle to add to your chart. sign in and out of the app.
then it work.
thank you to a previous comment
Pat
Johannesburg, South Africa • 2 months agoI've been trying to shop online (dash) for the past 3 hours. It will not load items to card
Nadia
East London, South Africa • 2 months agoI can't add items to my cart. Already restarted phone.
Alice
Stellenbosch, South Africa • 2 months agoCan't add items to the basket
Penelope
Johannesburg, South Africa • 2 months agoHi Guys, just sign in and out of the app and restart it and it will work again in terms of items being loaded into the cart. It's an app update on the Woolies side.
Penelope
Johannesburg, South Africa • 2 months agoCan't add items to cart
Johannesburg, South Africa • 2 months ago
Can't add items to cart
Donna
Johannesburg, South Africa • 2 months agoNot adding items to cart
Joanne
Centurion, South Africa • 2 months agoNot adding items to cart
Jurams
Cape Town, South Africa • 2 months agoItems not being added to the cart
Jukskeipark
Johannesburg, South Africa • 2 months agoI can't add any item to my cart. I'll select a product, choose quantity but it does not appear in my cart
AnnevdMeulen
Johannesburg, South Africa • 2 months agoThe items I order are not being added to my cart
Tee
Cape Town, South Africa • 2 months agoWoolworths app not working
Port Elizabeth, South Africa • 2 months ago
App not opening up
Johannesburg, South Africa • 2 months ago
Can't add items to cart. Again.
Cheryl
Johannesburg, South Africa • 2 months agoIs the site down
Mariolize Doherty
Johannesburg, South Africa • 2 months agoKeeps giving me technical error, please try again later.
Holmes
Berea, South Africa • 2 months agoCart won't load for dash deliveries
Berea, South Africa • 2 months ago
Cart won't load for dash deliveries
Berea, South Africa • 2 months ago
Cart won't load for dash deliveries
Mrs Cheryll Sanders
Johannesburg, South Africa • 2 months agoCan't add to basket
Lee Morrissey
Cape Town, South Africa • 2 months agoPayment will not go through although ABSA says it is done
Madre
Plettenberg Bay, South Africa • 2 months agoeverything just shows out of stock the whole time
Olivia
Johannesburg, South Africa • 2 months agoIt's been over one week now the app is not working. When you place items in cart it says cart is empty....come on Woolworths what's going on.
Olivia
Johannesburg, South Africa • 2 months agoIt's been over one week now the app is not working. When you place items in cart it says cart is empty....come on Woolworths what's going on.
Johannesburg, South Africa • 2 months ago
It's been over one week now the app is not working. When you place items in cart it says cart is empty....come on Woolworths what's going on.
Kamala Nayager
Johannesburg, South Africa • 2 months agoNot adding to the cart
Bianca
Knysna, South Africa • 2 months agoCannot place any items into my cart on the woolworths app
Iris Girling
Pretoria, South Africa • 2 months agoCan't add to cart
Charity
Cape Town, South Africa • 2 months agoI can't add anything to my car
Cape Town, South Africa • 2 months ago
I can't add anything to my car
Cape Town, South Africa • 2 months ago
I can't add anything to my car
Pretoria
Johannesburg, South Africa • 2 months agoShows every single item on their site is sold out!
Johannesburg, South Africa • 2 months ago
Shows every single item on their site is sold out!
Pretoria, South Africa • 2 months ago
Cannot add to cart. Keeps buffering
Tersia
Cape Town, South Africa • 2 months agoWhen I select items my cart doesn't update
Khatija
Johannesburg, South Africa • 2 months agoEvery single item shows out of stock on my app. I even tried reinstalling the app but the problem persists
Johannesburg, South Africa • 2 months ago
I can't add anything to my cart, app is glitchy
Johannesburg, South Africa • 2 months ago
App not working
Johannesburg, South Africa • 2 months ago
Is there something wrong with the app? Selecting items, but nothing shows in cart
Johannesburg, South Africa • 2 months ago
Is there something wrong with the app? Selecting items, but nothing shows in cart
Shaun Cockerill
Pretoria, South Africa • 2 months agocan't place items in my cart - this web site for a large company is terrible
Shaun Cockerill
Pretoria, South Africa • 2 months agoPlaced items in my cart but they never reflect there cant shop on this app
Sally
Johannesburg, South Africa • 2 months agoCannot add items to cart...woolies lost a sale
Sally
Johannesburg, South Africa • 2 months agoCannot add items to cart...woolies lost a sale
Cape Town, South Africa • 2 months ago
Your woolworths dash app is not working
Johannesburg, South Africa • 2 months ago
Cannot add in my card
User pretoria
Secunda, South Africa • 2 months agoApp is slow and you cannot place items in your cart.
Chipmunk
Roodepoort, South Africa • 2 months agoWill not accept payment from any bank. Third time trying to purchase on app in a week and does not work. Also kept asking me to reselect my location last weekend.
Retreat, South Africa • 2 months ago
Why is the Woolies dash app still down???
Brendadry@global.co.za
Retreat, South Africa • 2 months agoNot able to shop on app. Nothing going into cart.
Johannesburg, South Africa • 2 months ago
Can't put item in cart.Keep on loading
Helen
Cape Town, South Africa • 2 months agoNo items placed in cart
Johannesburg, South Africa • 2 months ago
Still can't add to cart
Durban, South Africa • 2 months ago
App not working cannot shop for delivery online ar all
Judith Harman
Cape Town, South Africa • 2 months agoCan't add items to the cart
Melissa
Port Elizabeth, South Africa • 2 months agoProducts not adding to cart
Rain
Cape Town, South Africa • 2 months agoItems won't add to cart. App very slow. 3 days now.
Marc
Johannesburg, South Africa • 2 months agoOn payment the cart empties and shows only the top is due.
Anna
Cape Town, South Africa • 2 months agoItems that have been selected are not in my cart for checkout.
Anna
Cape Town, South Africa • 2 months agoItems that have been selected are not in my cart for checkout.
Centurion, South Africa • 2 months ago
Items that have been selected are not moving to the cart for checkout.
Jackie
Port Elizabeth, South Africa • 2 months agoitems in my cart but when I try to pay it says R0.00 to pay for
Johannesburg, South Africa • 2 months ago
Place items in my cart and when I go to pay it says no items in my cart
Daffodil
Cape Town, South Africa • 2 months agoAll items are grey and crossed out unless I log in
Gemma
Centurion, South Africa • 2 months ago2nd time using Dash and what a fail. 60/60 here I come
Cape Town, South Africa • 2 months ago
Emptying my cart when trying to checkout
Julias Malimela
Cape Town, South Africa • 2 months agoCart emptying on checkout. Unable to complete purchase.
Johannesburg, South Africa • 2 months ago
Place items in cart. When I proceed to pay it says no items in my cart. It only shows the tip amount at checkout and when going back it removes everything from the cart. Been trying for 3 hours now.
Laura Durrant
Johannesburg, South Africa • 2 months agoKeeps emptying Cart as you try pay.
Pretoria, South Africa • 2 months ago
The app is not loading items into the cart. I have been trying all morning.
Durban, South Africa • 2 months ago
Trying to load items to my cart to no avail Grant from port Elizabeth
KassJ
Johannesburg, South Africa • 2 months agoWhen checking out only the tip amount reflects, not the shopping amount, when trying to pay the app says nothing in cart.
Neries
Ballitoville, South Africa • 2 months agoNot allowing me to add items to basket
Shenaaz
Johannesburg, South Africa • 2 months agoNo items in cart when checking out. Called customer services however from the comments they should have known about the issue already and made it seems as if I may have been the only customer with an issue.
Cape Town, South Africa • 2 months ago
No items are being added to the cart. Can't make any purchases
Wian
Cape Town, South Africa • 2 months agoApp does not want to log in,it says check internet connection but everything else works on my phone
G
Pretoria, South Africa • 2 months agoNot loading
Cape Town, South Africa • 2 months ago
App is down. Needed to order
Shaleen
Durban, South Africa • 2 months agoWoolworths app is down. Cannot open it
Danielle Anderson
Johannesburg, South Africa • 2 months agoSeems as if the App is down.
8:42 am
CFS
Johannesburg, South Africa • 2 months agoError connecting via the Woolworths online app. Checked permissions and restarted my device.
CFS
Johannesburg, South Africa • 2 months agoError Message "Oops something went wrong". Been like this for over 30 minutes now.
D Borha
Johannesburg, South Africa • 2 months agoNo internet
Johannesburg, South Africa • 2 months ago
Error message 'Oops not able to open app' since 5am
Johannesburg, South Africa • 2 months ago
Error message 'Oops not able to open app' since 5am
Pretoria, South Africa • 2 months ago
Does not open, oops something went wrong
Randburg, South Africa • 2 months ago
Not able to open app
PETER
Pretoria, South Africa • 2 months agoCan't access the App
Rahul
Johannesburg, South Africa • 2 months agoCan't get into the app. Error message "Oops something went wrong".
Abida Roskin
Johannesburg, South Africa • 2 months agoCan't access the app
Gill
Johannesburg, South Africa • 2 months agoNothing being added to cart.
Johannesburg, South Africa • 2 months ago
Nothing being added to cart.
Gill
Johannesburg, South Africa • 2 months agoChosen items not being added to cart
Dean Heath
Cape Town, South Africa • 2 months agoI choose an item, and it does not add to the shopping cart.
Keeps "buffering".
VERY frustrating!
Annette du Plooy
Lisbon, Portugal • 2 months agoWhat is wrong with the app? I cannot get access for weeks now.
Centurion, South Africa • 2 months ago
Wont go past address
Johannesburg, South Africa • 2 months ago
Your app and website don’t work. Trying to pay for my cart of the past 2 hours and I can’t due to the screen hanging. This has been going on for months. Please sort this out. It’s so frustrating. It’s making me not want to shop with Woolworths!
Johannesburg, South Africa • 2 months ago
Woolworths app and website not letting me pay for my goods! Hanging on payment screen. Ongoing issues for weeks now. Please sort this out Woolworths!
Johannesburg, South Africa • 2 months ago
Woolworths app and website not letting me pay for my goods! Hanging on payment screen. Ongoing issues for weeks now. Please sort this out Woolworths!
Cheryll Sanders
Johannesburg, South Africa • 2 months agoVery slow cannot add items to my cart
Roodepoort, South Africa • 2 months ago
Not adding to cart for the past few days now...
G
Cape Town, South Africa • 2 months agoNot getting location
Cape Town, South Africa • 2 months ago
Not getting location
Cape Town, South Africa • 2 months ago
Not getting location
Cape Town, South Africa • 2 months ago
Not getting location
Di
Johannesburg, South Africa • 2 months agoCan not load anything in basket
Johannesburg, South Africa • 2 months ago
Dash dysfunctional since lasr week . Very annoying
Ellen Venter
Secunda, South Africa • 2 months agoNot working since Saturday in Nelspruit
Sandra
Johannesburg, South Africa • 2 months agoNot adding to cart.. so frustrating
Johannesburg, South Africa • 2 months ago
No card transactions, only cash.
Northriding and Olivedale area.
Johannesburg, South Africa • 2 months ago
No card transactions, only cash.
Northriding and Olivedale area.
Hayley
Johannesburg, South Africa • 2 months agoNo card transactions. Cash only! I guess for the stores that still do cash.
Pretoria, South Africa • 2 months ago
No card transactions
Marcelle
Pretoria, South Africa • 2 months agoCannot place an order
Johannesburg, South Africa • 2 months ago
App not working. Not allowing me to view cart.
Zainab
Lenasia, South Africa • 2 months agoNot adding to cart
CM
Lisbon, Portugal • 2 months agoApp just shows a blank screen. Cannot see any vouchers or so any browsing.
Kabi
Pretoria, South Africa • 2 months agoThe woolies dash app has some issues. It will not allow me to add items to the cart, since the 18th Of Oct.
But the non dash functionality is working
Cape Town, South Africa • 2 months ago
Unable to make payment to purchase on Woolworths Dash. Tried different cards. There are always issues!!! Checkers 60/60 the best!
R Layters
Cape Town, South Africa • 2 months agoUnable to make payment to purchase WW online
Sonja Ann de freitas
Cape Town, South Africa • 2 months agoitems won't add to cart as usual
Maryke
Johannesburg, South Africa • 2 months agoDash isn't working - cart stays empty
Roz
Cape Town, South Africa • 2 months agoDash issues. Problems with the cart not loading then with trying to pay. Checkers is starting to look really good right now.
Henriette
Cape Town, South Africa • 2 months agoDash isnt working 23 October 2024
Johannesburg, South Africa • 3 months ago
Cant add anything to my cart
Johannesburg, South Africa • 3 months ago
Dash isn't working
Natasha
Cape Town, South Africa • 3 months agoHi can't seem to add anything to my cart?
Luke. La Lucia
Durban, South Africa • 3 months agoFirstly a Dash delivery slot was only available tomorrow. Now repeatedly when I try to select the item or number of items, my cart is not updated.
Lily
Johannesburg, South Africa • 3 months agoWon’t accept my current delivery address even though they deliver at my address frequently
Annemarie van der Bank
Johannesburg, South Africa • 3 months agoThe app foes not allow me to add products to the basket. Fourth day in a row now.
Maria
Cape Town, South Africa • 3 months agoApp not working, cannot order, nothing gets saved to cart.
Judy
Cape Town, South Africa • 3 months agoCant order app down since yesterdat
Judy
Cape Town, South Africa • 3 months agoCant order app down since yesterdat
Judy
Cape Town, South Africa • 3 months agoCant order app down since yesterdat
Johannesburg, South Africa • 3 months ago
Does not allow you to add items to your cart so you can't make purchases
Edith
Cape Town, South Africa • 3 months agoCan't order
Cape Town, South Africa • 3 months ago
Can't order
Gem
Johannesburg, South Africa • 3 months agoCant check out and pay!
Johannesburg, South Africa • 3 months ago
Cant check out and pay!
Durban, South Africa • 3 months ago
Can’t open app in Durban
Monique
Johannesburg, South Africa • 3 months agocan't check out and pay
Z Gilbert
Johannesburg, South Africa • 3 months agoCan't log in to my app for two days now.
Johannesburg, South Africa • 3 months ago
unable to access financial services
Johannesburg, South Africa • 3 months ago
unable to access financial services
IJ Mommsen
Cape Town, South Africa • 3 months agoFinancial services do not work
k
Cape Town, South Africa • 3 months agoApp not working today 28 september
Karin Swart
Cape Town, South Africa • 3 months agoThe shopping app won't load and gives some message about maintenence. Neither will the website load. How can one now order some food to be delivered? Maintenence should be done overnight.
Port Elizabeth, South Africa • 3 months ago
please fix your server
Port Elizabeth, South Africa • 3 months ago
I can't login online or on the app
Si
Port Elizabeth, South Africa • 3 months agoCan't log in online or on the app
No
Johannesburg, South Africa • 3 months agoStill not able to log in or do anything on the app or website. It’s been over an hour now
So
Johannesburg, South Africa • 3 months agoApp not working, website not working, log-in impossible, can’t track orders that are supposed to be delivered an hour from now
None
Johannesburg, South Africa • 3 months agoWebsite not loading. App not allowing sign-in. No update on orders available.
no
Johannesburg, South Africa • 3 months agoApp kicked me off and doesn’t allow me back in. Error message. Can’t check on status of order placed on Thursday for delivery today. Never received confirmation email but order was active on the app until about 05:00 this morning.
Pierre Fourie
Lisbon, Portugal • 4 months agoI am not able to do any online shopping at Woolworths as your website is not available for the past weeks now.