Is sanral.co.za down - June, 2025?

Sanral Outages and Status
Sanral Logo

Sanral.co.za is an informative website owned by the South African National Roads Agency Limited (SANRAL). It provides comprehensive content about SANRAL's services, including road infrastructure, toll operations, and road safety initiatives. Its user-friendly design makes it easy for visitors to find necessary information. The site also offers latest updates on traffic conditions, e-tolls, tenders, and the functionality to report road incidents.

sanral.co.za outages reported by users in the last 24 hours

No Sanral problems reported in the last 24 hours

This chart shows the number of Sanral outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Sanral User Reports

Check out the latest user reports on Sanral, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    May 27, 2025 - 04:43

    A visitor from Johannesburg, South Africa has reported a problem with Service

  • ZA Flag Icon
    May 24, 2025 - 19:49

    A visitor from Pretoria, South Africa has reported a problem with Service

  • ZA Flag Icon
    May 24, 2025 - 19:49

    A visitor from Pretoria, South Africa has reported a problem with Service

  • ZA Flag Icon
    May 24, 2025 - 19:49

    A visitor from Pretoria, South Africa has reported a problem with Service

  • ZA Flag Icon
    May 24, 2025 - 19:49

    A visitor from Pretoria, South Africa has reported a problem with Service

  • ZA Flag Icon
    May 19, 2025 - 20:36

    A visitor from Pretoria, South Africa has reported a problem with General Issues

  • ZA Flag Icon
    Apr 17, 2025 - 14:22

    A visitor from Johannesburg, South Africa has reported a problem with General Issues

Join Sanral Discussion

Suggestions? Issues? Outages?
Please share your Sanral experience with other users around the globe.

ZA Flag Icon

JAN DR

Johannesburg, South Africa 20 days ago

App stays in loop. Cannot recharge. What a joke. I see people reported this, but what does Sanral do?

ZA Flag Icon

De Raedt

Johannesburg, South Africa 20 days ago

Cannot login. Now I cannot pay.

ZA Flag Icon

Pretoria, South Africa 22 days ago

I can't recharge on the app

ZA Flag Icon

LTheron

Johannesburg, South Africa 1 months ago

Trying to create a new profile, keep getting an error that says my password is invalid (tried multiple different ones with increasing complexity).

AE Flag Icon

Abu Dhabi, United Arab Emirates 2 months ago

app does not respond and stay in a loop

ZA Flag Icon

Rhys

Durban, South Africa 2 months ago

Unable to access the Sanral app

ZA Flag Icon

TYRONE

Durban, South Africa 3 months ago

CANT LOGIN ON MY ACCOUNT PROFILE!!!!!!

ZA Flag Icon

Simon

Cape Town, South Africa 3 months ago

The whole URL is down

ZA Flag Icon

Samantha Smith

Johannesburg, South Africa 6 months ago

Username and password incorrect

ZA Flag Icon

Morena

Rosebank, South Africa 6 months ago

I downloaded the app today, 27.11.2024 - couldn't finish my registration process. When I try to complete the process, it says the username already exists

ZA Flag Icon

Annelize

Johannesburg, South Africa 6 months ago

SANRAL is offline

ZA Flag Icon

Randburg, South Africa 6 months ago

System not reachable

ZA Flag Icon

Annelize

Johannesburg, South Africa 6 months ago

See SANRAL is offline, try to load money

ZA Flag Icon

Pretoria, South Africa 6 months ago

Cannot log into app

ZA Flag Icon

Johannesburg, South Africa 7 months ago

I paid into my account R100 but it is not showing it.

ZA Flag Icon

Pretoria, South Africa 8 months ago

Cannot login

Most common Sanral problems reported by users

50

General Issues

50

Service

Sanral Outage Locations

Location

Reports

Last Reported

ZA Flag Icon

Johannesburg, Gauteng, ZA

15

20 days ago

AE Flag Icon

Abu Dhabi, Abu Dhabi, AE

1

2 months ago

ZA Flag Icon

Durban, KwaZulu-Natal, ZA

2

2 months ago

ZA Flag Icon

Cape Town, Western Cape, ZA

2

3 months ago

Are you experiencing issues with Sanral right now?

Is sanral.co.za not working for you? If you are having issues with Sanral, please use one of the options below to report a problem with the service

Tips if sanral.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest sanral.co.za screenshot
Rate your experience with Sanral uptime performance over the last 30 days

Frequently Asked Questions

If you are experiencing slow performance while using Sanral.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.