Is sanlam.co.za down - July, 2026?

Sanlam Outages and Status
Sanlam Logo

Sanlam.co.za is an official website of Sanlam, a prominent South African financial services group. The site provides comprehensive information about their wide-ranging products and services, including insurance, investments, wealth management, and loans. User-friendly and straightforward, it's designed to accommodate both individual and corporate clients, helping them navigate through their financial journey with ease. The site also furnishes users with financial insights to guide decision-making.

sanlam.co.za outages reported by users in the last 24 hours

No Sanlam problems reported in the last 24 hours

This chart shows the number of Sanlam outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Sanlam User Reports

Check out the latest user reports on Sanlam, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Jun 26, 2026 - 20:58

    A visitor from Johannesburg, South Africa has reported a problem with Service

  • ZA Flag Icon
    Jun 26, 2026 - 06:56

    A visitor from Gansbaai, South Africa has reported a problem with Contact centre

  • ZA Flag Icon
    Jun 02, 2026 - 13:11

    A visitor from Koekenaap, South Africa has reported a problem with Service

  • NL Flag Icon
    May 12, 2026 - 10:30

    A visitor from Amsterdam, Netherlands has reported a problem with Contact centre

  • ZA Flag Icon
    Apr 03, 2026 - 11:45

    A visitor from Johannesburg, South Africa has reported a problem with Contact centre

  • ZA Flag Icon
    Mar 02, 2026 - 10:35

    A visitor from KwaDukuza, South Africa has reported a problem with Contact centre

Join Sanlam Discussion

Suggestions? Issues? Outages?
Please share your Sanlam experience with other users around the globe.

ZA Flag Icon

Robbie Nelson

Gansbaai, South Africa • 14 days ago

Cannot access Sanlam online

NL Flag Icon

Amsterdam, Netherlands • 1 months ago

404 page not found

Flag Icon

Joseph Muller

, • 3 months ago

I am trying logon for more than 10 days ,no response
to wy I can not logop

ZA Flag Icon

Gertruida

Johannesburg, South Africa • 3 months ago

Cant login into Sanlam profile

ZA Flag Icon

Randburg, South Africa • 8 months ago

RFW is down for log in to SC Portal

ZA Flag Icon

Randburg, South Africa • 8 months ago

Website is down for Retirement Fund

ZA Flag Icon

Sandton, South Africa • 9 months ago

Cant get portfolio balance

ZA Flag Icon

Sibonelo

Sebokeng, South Africa • 1 years ago

For the past 3 days now, OTP's are not working. And my profile doesn't load on the app for the same time

ZA Flag Icon

Andre

Johannesburg, South Africa • 1 years ago

Neither website no app progress beyond login screen - just spinning circle. Used multiple devices to test.

ZA Flag Icon

D3805Berton@outlook.com

Cape Town, South Africa • 1 years ago

Tried to login several times.
None worked
OTP from Sanlam supposedly sent
No OTP's received -and NOT in spam
Service U.S.

BW Flag Icon

cant say

Gaborone, Botswana • 1 years ago

Can log in

BW Flag Icon

Cant say

Gaborone, Botswana • 1 years ago

can not register. keeps saying we can respond to your request now. try later

ZA Flag Icon

Antholique Lewaak

Middelburg, South Africa • 1 years ago

keeps giving error message especially on withdrawal

ZA Flag Icon

Andrew van Ghent

Cape Town, South Africa • 1 years ago

Won't go into fund stays on desktop then says error

ZA Flag Icon

Cape Town, South Africa • 1 years ago

Won't go further than desktop on my profile

ZA Flag Icon

Christo

Durban, South Africa • 1 years ago

No services are working, web, reset password, sms, sign in, phone service has a technical problem as well

ZA Flag Icon

Nomazulu

Johannesburg, South Africa • 1 years ago

System keeps on glitching

ZA Flag Icon

Ms

Johannesburg, South Africa • 1 years ago

Web and app doesn’t work for online applications

ZA Flag Icon

Tlou

Pretoria, South Africa • 1 years ago

My app says error and whatsapp says not this time

ZA Flag Icon

Johannesburg, South Africa • 1 years ago

Try to logon keep getting "We're sorry that you can't log in right now.
Please try again later."

ZA Flag Icon

Durban, South Africa • 1 years ago

Sanlam reality and all other services are down

Most common Sanlam problems reported by users

7

General Issues

57

Service

36

Contact centre

Sanlam Outage Locations

Location

Reports

Last Reported

ZA Flag Icon

Johannesburg, Gauteng, ZA

20

14 days ago

ZA Flag Icon

Gansbaai, Western Cape, ZA

9

14 days ago

NL Flag Icon

Amsterdam, North Holland, NL

1

1 months ago

ZA Flag Icon

KwaDukuza, KwaZulu-Natal, ZA

5

4 months ago

KE Flag Icon

Nairobi, Nairobi County, KE

1

7 months ago

BW Flag Icon

Gaborone, Gaborone, BW

3

1 years ago

ZA Flag Icon

Middelburg, Mpumalanga, ZA

1

1 years ago

NG Flag Icon

Lagos, Lagos, NG

1

1 years ago

Flag Icon

, ,

1

ago

Are you experiencing issues with Sanlam right now?

Is sanlam.co.za not working for you? If you are having issues with Sanlam, please use one of the options below to report a problem with the service

Tips if sanlam.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

If you are experiencing slow performance while using Sanlam.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.
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