Is sanlam.co.za down - April, 2025?

Sanlam.co.za is an official website of Sanlam, a prominent South African financial services group. The site provides comprehensive information about their wide-ranging products and services, including insurance, investments, wealth management, and loans. User-friendly and straightforward, it's designed to accommodate both individual and corporate clients, helping them navigate through their financial journey with ease. The site also furnishes users with financial insights to guide decision-making.
sanlam.co.za outages reported by users in the last 24 hours
No Sanlam problems reported in the last 24 hours
This chart shows the number of Sanlam outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent Sanlam User Reports
Check out the latest user reports on Sanlam, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Apr 15, 2025 - 11:43
A visitor from Cape Town, South Africa has reported a problem with Service
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Mar 07, 2025 - 16:11
A visitor from Gaborone, Botswana has reported a problem with Service
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Mar 07, 2025 - 16:11
A visitor from Gaborone, Botswana has reported a problem with Service
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Mar 07, 2025 - 16:08
A visitor from Gaborone, Botswana has reported a problem with Contact centre
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Mar 03, 2025 - 16:14
A visitor from Cape Town, South Africa has reported a problem with Service
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Mar 03, 2025 - 15:42
A visitor from Johannesburg, South Africa has reported a problem with Contact centre
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Mar 03, 2025 - 10:06
A visitor from Middelburg, South Africa has reported a problem with Contact centre
Join Sanlam Discussion
Suggestions? Issues? Outages?Please share your Sanlam experience with other users around the globe.
Most common Sanlam problems reported by users
General Issues
Service
Contact centre
Sanlam Outage Locations
Location
Reports
Last Reported
Cape Town, Western Cape, ZA
5
13 days ago
Gaborone, Gaborone, BW
3
1 months ago
Johannesburg, Gauteng, ZA
11
1 months ago
Middelburg, Mpumalanga, ZA
1
1 months ago
Durban, KwaZulu-Natal, ZA
4
3 months ago
Lagos, Lagos, NG
1
5 months ago
Are you experiencing issues with Sanlam right now?
Is sanlam.co.za not working for you? If you are having issues with Sanlam, please use one of the options below to report a problem with the service
Tips if sanlam.co.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
D3805Berton@outlook.com
Cape Town, South Africa • 13 days agoTried to login several times.
None worked
OTP from Sanlam supposedly sent
No OTP's received -and NOT in spam
Service U.S.
cant say
Gaborone, Botswana • 1 months agoCan log in
Cant say
Gaborone, Botswana • 1 months agocan not register. keeps saying we can respond to your request now. try later
Antholique Lewaak
Middelburg, South Africa • 1 months agokeeps giving error message especially on withdrawal
Andrew van Ghent
Cape Town, South Africa • 1 months agoWon't go into fund stays on desktop then says error
Cape Town, South Africa • 1 months ago
Won't go further than desktop on my profile
Christo
Durban, South Africa • 3 months agoNo services are working, web, reset password, sms, sign in, phone service has a technical problem as well
Nomazulu
Johannesburg, South Africa • 3 months agoSystem keeps on glitching
Ms
Johannesburg, South Africa • 4 months agoWeb and app doesn’t work for online applications
Tlou
Pretoria, South Africa • 7 months agoMy app says error and whatsapp says not this time
Johannesburg, South Africa • 8 months ago
Try to logon keep getting "We're sorry that you can't log in right now.
Please try again later."
Durban, South Africa • 9 months ago
Sanlam reality and all other services are down