Is ehome.dha.gov.za down - February, 2025?

Ehome.dha.gov.za Outages and Status
ehome.dha.gov.za Logo

Ehome.dha.gov.za is an online platform owned by the Department of Home Affairs in South Africa. It is designed to streamline and simplify public access to various services. This online portal allows users to apply for documents like passports and marriage certificates, all without leaving home. As an efficient, user-friendly site, it helps South African citizens quickly access the information and services they need.

ehome.dha.gov.za outages reported by users in the last 24 hours

Possible Ehome.dha.gov.za outages reported in the last 24 hours!

This chart shows the number of Ehome.dha.gov.za outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Ehome.dha.gov.za User Reports

Check out the latest user reports on Ehome.dha.gov.za, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Feb 14, 2025 - 07:14

    A visitor from Cape Town, South Africa has reported a problem with e-signature section not responding

  • ZA Flag Icon
    Feb 13, 2025 - 07:50

    A visitor from Port Elizabeth, South Africa has reported a problem with Service

  • ZA Flag Icon
    Feb 13, 2025 - 07:16

    A visitor from Port Elizabeth, South Africa has reported a problem with e-signature section not responding

  • ZA Flag Icon
    Feb 13, 2025 - 07:14

    A visitor from Cape Town, South Africa has reported a problem with e-signature section not responding

  • ZA Flag Icon
    Feb 12, 2025 - 23:06

    A visitor from Cape Town, South Africa has reported a problem with e-signature section not responding

  • ZA Flag Icon
    Feb 12, 2025 - 19:45

    A visitor from Cape Town, South Africa has reported a problem with e-signature section not responding

  • ZA Flag Icon
    Feb 12, 2025 - 18:21

    A visitor from Brits, South Africa has reported a problem with Service

Join Ehome.dha.gov.za Discussion

Suggestions? Issues? Outages?
Please share your Ehome.dha.gov.za experience with other users around the globe.

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Kelly

Cape Town, South Africa 10 hours ago

Unable to reach site

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Mo

Port Elizabeth, South Africa 1 days ago

Not working. Service unavailable

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.

Cape Town, South Africa 1 days ago

"please wait" loading in a loop and not logging in - SO ANNOYING

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Nomfundo

Addis Ababa, Ethiopia 2 days ago

Passport application status not updated on the app. when my husband tried go there personally, they are offline. today he went again, still offline. no response on emails. call centre number is useless. Home Affairs is USELESS

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Nomfundo

Addis Ababa, Ethiopia 2 days ago

e home affairs login webpage is not working

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Jaytee

Johannesburg, South Africa 2 days ago

Not able to register for DHA ehome site. Keeps hanging

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Karen Williams

Cape Town, South Africa 2 days ago

One cannot get further that your id to complete a form
it then times you out.

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Theresa Brits

Cape Town, South Africa 4 days ago

Hi
Signature section on ID & Passport sections not activated - not responding to any clicks on signature blocks as well as date & place sections.

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JJ

Johannesburg, South Africa 5 days ago

The online service is a fucking joke honestly

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JJ

Johannesburg, South Africa 5 days ago

The online service is a fucking joke honestly

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JJ

Johannesburg, South Africa 5 days ago

The online service is a fucking joke honestly

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JJ

Johannesburg, South Africa 5 days ago

The online service is a fucking joke honestly

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JJ

Johannesburg, South Africa 5 days ago

The online service is a fucking joke honestly

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JJ

Johannesburg, South Africa 5 days ago

The online service is a fucking joke honestly

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Steven

Johannesburg, South Africa 7 days ago

Login fails

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Patience

Cape Town, South Africa 8 days ago

I have tried many times over the past month to book a slot for my passport to be renewed. Everytime the site says no slots available, no matter what dates I put in. I was told to try midnight as there is a limited amount of slots. When I tried last night, the website was down. I have tried today again at 1am. The system is not giving me an otp to login. I thought booking through FNB Greenpoint would be easier, but I cannot even book a timeslot.

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Chantelle

Cape Town, South Africa 9 days ago

Is there a reason why we are not receiving sms from home affairs regarding our applications

And why our statuses are not up to date on the app

or why you need to wait almost 2 months for an ID card that will never arrive but they say 14 working days

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Centurion, South Africa 9 days ago

good morning, since last night , cant go on the site. stating The service is unavailable.

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Sandton, South Africa 9 days ago

nor working again

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anonomys

Pretoria, South Africa 9 days ago

unable to access e home affairs portal

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G man

Johannesburg, South Africa 10 days ago

dont have permission for this directory

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Hans Van Rooyen

Johannesburg, South Africa 11 days ago

There appear to be login problems to retrieve and pay for my ID Card and Passport Application online. IT would also appear there is a scheduling problem to find available time slots for photos and biometrics at bank branches and local home affairs offices.

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J

Vanderbijlpark, South Africa 11 days ago

Service not available.

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Chantelle

Johannesburg, South Africa 11 days ago

DHA ehome affairs "Service not available"

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Kerry

Cape Town, South Africa 11 days ago

The service is unavailable

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Nikolaas

Johannesburg, South Africa 13 days ago

Site down.
"Service not available"

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Adele

Centurion, South Africa 16 days ago

just get a 'please wait' message

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Alan

Cape Town, South Africa 16 days ago

Website down

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Pretoria, South Africa 16 days ago

Login process not working

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Timon

Cape Town, South Africa 16 days ago

Login-Process doesn't work.

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Al

Pretoria, South Africa 16 days ago

Website not opening

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Praven

Durban, South Africa 16 days ago

Home affairs e-service is down

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Surina

Johannesburg, South Africa 16 days ago

the service is unavailable

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lechelle

Johannesburg, South Africa 16 days ago

the websites say "this service is unavailable" how are we supposed to make booking/cancel bookings if the website is down???

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JP

Johannesburg, South Africa 17 days ago

Website still shows 'service unavailable' What is the issue?

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Pretoria, South Africa 17 days ago

Website shows "service unavailable"

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Shaun

Uitenhage, South Africa 17 days ago

Service unavailable

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LC

Johannesburg, South Africa 17 days ago

Error - The service is unavailable

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j

Durban, South Africa 17 days ago

error message, service is unavailable

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Peter

Johannesburg, South Africa 17 days ago

Website down

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pre

Johannesburg, South Africa 17 days ago

the ehomeaffairs site is down. Ive been trying to access since 12:05 am today. Please advise when it will be up and running

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Pretoria, South Africa 17 days ago

The website is unavailable

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Cape Town, South Africa 18 days ago

Can't get OTP

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Cape Town, South Africa 18 days ago

Can't get OTP

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Cape Town, South Africa 18 days ago

cant get OTP

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Cape Town, South Africa 18 days ago

OTP down. Cannot access the service

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Cape Town, South Africa 18 days ago

cannot access. OTP process not working

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Mandy

Pretoria, South Africa 18 days ago

Can't get OTP

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Stellenbosch, South Africa 19 days ago

Fix your website it never works!

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Chris

Cape Town, South Africa 20 days ago

Cannot complete a login

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Minette

Windhoek, Namibia 20 days ago

Not receiving my OTP.
Have been trying for 3 days now

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Schalk

Cape Town, South Africa 20 days ago

Down!

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Schalk

Cape Town, South Africa 20 days ago

Unable to log into e-Home-Affairs portal all day (and as recently as 17:30 pm, Fri, 24 Jan)

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Johannesburg, South Africa 21 days ago

Unable to login or process payment

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Carl

Cape Town, South Africa 21 days ago

"This service is unavailable " is the page one lands on when trying to access the home affairs online application portal

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Carl

Cape Town, South Africa 21 days ago

"This service is unavailable " is the page one lands on when trying to access the home affairs online application portal

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Carl

Cape Town, South Africa 21 days ago

"This service is unavailable " is the page one lands on when trying to access the home affairs online application portal

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Carl

Cape Town, South Africa 21 days ago

"This service is unavailable " is the page one lands on when trying to access the home affairs online application portal

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Carl

Cape Town, South Africa 21 days ago

"This service is unavailable " is the page one lands on when trying to access the home affairs online application portal

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Chantelle

Johannesburg, South Africa 22 days ago

cannot log in struggling no otp's received to be able to log in

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Chantelle

Johannesburg, South Africa 22 days ago

cannot log in struggling no otp's received to be able to log in

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Chantelle

Johannesburg, South Africa 22 days ago

cannot log in struggling no otp's received to be able to log in

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Chantelle

Johannesburg, South Africa 22 days ago

cannot log in struggling no otp's received to be able to log in

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Chantelle

Johannesburg, South Africa 22 days ago

cannot log in struggling no otp's received to be able to log in

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Chantelle

Johannesburg, South Africa 22 days ago

cannot log in struggling no otp's received to be able to log in

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Chantelle

Johannesburg, South Africa 22 days ago

I requested otp's to log on to my account however i did not receive any otp and still struggling

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TJames

Newlands, South Africa 23 days ago

OTP delivery delays cause a reset and continuous loop of trying to login.

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Jordan Joubert

Vredenburg, South Africa 25 days ago

Not receiving OTP

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Johannesburg, South Africa 28 days ago

OTP doesn't send

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Cape Town, South Africa 28 days ago

Website not working: Message shows "The service is unavailable"

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Danie Burger

Durban, South Africa 28 days ago

The service is unavailable when I want to login.

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Retreat, South Africa 28 days ago

When I try to access the ehome website I get a message that the service is unavailable

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Christine

Amsterdam, The Netherlands 30 days ago

ehome.dha.gov.za site is down and not working. Not able to access...time 2025/01/14 21h24

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Diana

Johannesburg, South Africa 30 days ago

DHA websites and eHome affairs website are not working.

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Melanie McIntosh

Centurion, South Africa 1 months ago

After entering all logging details it just goes round and round nothing happens

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Michelle

Johannesburg, South Africa 1 months ago

It reads that the service is unavailable

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Leanie Huxham

Cape Town, South Africa 1 months ago

Trying to apply for minor passports. It doesn't save the information and even when 'save and exit' I have to complete the form again. Once the form is complete, I am unable to upload documents.

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Garreth Young

Johannesburg, South Africa 1 months ago

Unable to confirm a booking on the E-service tool. Comes up with a warning but no text in the box explaining what the issue is

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Ideon

Johannesburg, South Africa 1 months ago

Website slow and unable to login

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Johannesburg, South Africa 1 months ago

The service is unavailable.

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DHA EHome Sucks

Cape Town, South Africa 1 months ago

Down since after 19:00 last night

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Cape Town, South Africa 1 months ago

Doesn't load page - corner right hand side says " this service is unavailable" (DHA online bookings or e-services)

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Chantelle

Cape Town, South Africa 1 months ago

e-home affairs is down

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Muhammad

Durban, South Africa 1 months ago

Down. 2nd time this month

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nathalie

Cape Town, South Africa 1 months ago

e home affairs is down

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Cape Town, South Africa 1 months ago

Ehome is down.

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Pretoria, South Africa 1 months ago

Site is down

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Talia

Johannesburg, South Africa 1 months ago

Keep being sent new OTPs but none of them log me in.

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Louw

Cape Town, South Africa 1 months ago

No OTP number comes through

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Louw

Cape Town, South Africa 1 months ago

No OTP number comes through

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Louw

Cape Town, South Africa 1 months ago

No OTP number comes through

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Barend

Pretoria, South Africa 1 months ago

No login, just please wait, when trying

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Cape Town, South Africa 1 months ago

Cant sign in

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justine

Johannesburg, South Africa 1 months ago

cannot login profile when trying to reset password it keeps saying incorrect contact details but the details are correct

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Durban, South Africa 2 months ago

NO OTP RECIEVED

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Sarah Taylor

Centurion, South Africa 2 months ago

No OTP appears on my phone when I try to log in to see my passport application. I have asked many times and taken many hours. Please help!

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Gustav

Alberton, South Africa 2 months ago

Not receiving OTP - issue now persisting for 2 days

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BRIAN ROWLANDS

Cape Town, South Africa 2 months ago

No OTP being sent

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Justine Hansen

Cape Town, South Africa 2 months ago

Not receiving a OTP from this site - been trying for many hours today.
https://ehome.dha.gov.za/eHomeAffairsV3/SGAccount/LogOnOtp

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wendy

Benoni, South Africa 2 months ago

service not available, can not log in

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Cape Town, South Africa 2 months ago

The service is down

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Cape Town, South Africa 2 months ago

Unable to register. The website is telling.e to wait for longer than 10 minutes while trying to register as a new user

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Andrew Da Costa

Cape Town, South Africa 2 months ago

SMS OTP numbers not been sent cannot use site

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Isika

Lagos, Nigeria 2 months ago

The Ehome login page is showing the following error;

The requested URL could not be retrieved

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M

Pretoria, South Africa 2 months ago

"The service is unavailable." error when trying to log in

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MN

Cape Town, South Africa 2 months ago

I do not get an OTP

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MN

Cape Town, South Africa 2 months ago

I need to get a smart ID, but do not receive the OTP, what can I do?

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Ixopo, South Africa 2 months ago

"The service is unavailable" is the message the pops up when you go to the ehome.dha.go.za site. It's been like that since yesterday

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MF

Port Elizabeth, South Africa 2 months ago

One time pin not going to my cellphone as from 14 November 2024

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SS

Perth, Australia 3 months ago

Same issue for the last 5hrs "Wrong Captcha!"

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Johannesburg, South Africa 3 months ago

Server Error in '/eHomeAffairsV3' Application.
The resource cannot be found.
Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /eHomeAffairsV3/SGReset/ForgotPassword

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Samantha

Durban, South Africa 3 months ago

Login not working, it keeps saying incorrect Captcha

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J Maree

Centurion, South Africa 3 months ago

When you try access e home affairs you get a Http 404 the requested resources was not found error

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Jonathan

Johannesburg, South Africa 3 months ago

https://ehome.dha.gov.za/ehomeaffairsv3

Error 404

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D M

Sandton, South Africa 3 months ago

"not Found" error when trying to get to the eHome.dha.gov.za website

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Sal

Clarecastle, Ireland 3 months ago

404 not found

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Durban, South Africa 3 months ago

Unable to access website
Not found
Http error 404

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Johannesburg, South Africa 3 months ago

The login page is hanging

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Chadae D

Maputo, Mozambique 4 months ago

ehome.dha will not load application products for my passport renewal. It keeps circling forever and is stuck.

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Carrickmacross, Ireland 4 months ago

It's down

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D R P

Johannesburg, South Africa 5 months ago

Dead slow

Most common Ehome.dha.gov.za problems reported by users

65

General Issues

29

Service

6

e-signature section not responding

Ehome.dha.gov.za Outage Locations

Location

Reports

Last Reported

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Cape Town, Western Cape, ZA

49

10 hours ago

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Johannesburg, Gauteng, ZA

68

2 days ago

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Ballitoville, KwaZulu-Natal, ZA

14

9 days ago

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Bucharest, București, RO

2

2 months ago

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Celina, Texas, US

6

3 months ago

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Clarecastle, Munster, IE

1

3 months ago

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Frankfurt am Main, Hesse, DE

1

3 months ago

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Rijeka, Primorje-Gorski Kotar County, HR

1

3 months ago

MZ Flag Icon

Maputo, Cidade de Maputo, MZ

1

4 months ago

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Carrickmacross, Ulster, IE

1

4 months ago

Are you experiencing issues with Ehome.dha.gov.za right now?

Is ehome.dha.gov.za not working for you? If you are having issues with Ehome.dha.gov.za, please use one of the options below to report a problem with the service

Tips if ehome.dha.gov.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Ehome.dha.gov.za uptime performance over the last 30 days

Frequently Asked Questions

If you are experiencing slow performance while using Ehome.dha.gov.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.