Is Supersonic down - March, 2025?

Supersonic Outages and Status
Supersonic Logo

Supersonic.co.za is an online platform based in South Africa, offering reliable, high-speed fiber internet services. Noted for its user-friendly interface and broad range of packages, it's dedicated to providing users with unmatched connectivity solutions. Known for their lightening fast speeds and exceptional customer service, they're a go-to destination for residential and business internet needs.

Last check: Just Now |

URL Checked:

https://supersonic.co.za/

Last Down:

not recently

Response Time:

0.65 ms.

Supersonic outages reported by users in the last 24 hours

No Supersonic problems reported in the last 24 hours

This chart shows the number of Supersonic outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Supersonic User Reports

Check out the latest user reports on Supersonic, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Mar 16, 2025 - 07:59

    A visitor from Johannesburg, South Africa has reported a problem with No internet

  • ZA Flag Icon
    Mar 09, 2025 - 18:15

    A visitor from Johannesburg, South Africa has reported a problem with No internet

  • ZA Flag Icon
    Mar 06, 2025 - 03:43

    A visitor from Johannesburg, South Africa has reported a problem with No internet

  • ZA Flag Icon
    Mar 03, 2025 - 17:37

    A visitor from Cape Town, South Africa has reported a problem with No internet

  • ZA Flag Icon
    Mar 03, 2025 - 13:22

    A visitor from Johannesburg, South Africa has reported a problem with No internet

  • ZA Flag Icon
    Mar 02, 2025 - 21:18

    A visitor from Pretoria, South Africa has reported a problem with No internet

  • ZA Flag Icon
    Mar 02, 2025 - 16:22

    A visitor from Johannesburg, South Africa has reported a problem with No internet

Join Supersonic Discussion

Suggestions? Issues? Outages?
Please share your Supersonic experience with other users around the globe.

ZA Flag Icon

Merridy

Johannesburg, South Africa 5 days ago

Our wifi has stopped working

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jo

Johannesburg, South Africa 8 days ago

no internet fourways

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Johannesburg, South Africa 8 days ago

no internet fourways

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Johannesburg, South Africa 8 days ago

no internet fourways

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Morgan

Cape Town, South Africa 17 days ago

WiFi down. Tried rebooting. Nothing worked. Status shows a red F and a red 1. Connection shows red.

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Sarel

Johannesburg, South Africa 18 days ago

Vaalpark.Sasolburg

No Wifi AGAIN ...Same situation as last week...Off for 2 Days...How about NOT Paying for a the period of Service I am not getting?Contractors are diggi g trenches next to Main Road...same people that caused last weeks issues as Well

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Murray Moolman

Pretoria, South Africa 18 days ago

After 5 calls since 11 there is still a block out it show no bars. Still waiting for the technical to call. That is the reason cancel this support that does not kep there word and each person say something else what is wrong. Still no3 wifi

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Stephen

Johannesburg, South Africa 19 days ago

No interest

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Sunet

Johannesburg, South Africa 20 days ago

Supersonic wifi is down

ZA Flag Icon

Johannesburg, South Africa 20 days ago

Wifi is down in Fairland, JHB

ZA Flag Icon

Johannesburg, South Africa 20 days ago

WiFi is off in Fairland, JHB

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Shadley Cornwell Human

Sasolburg, South Africa 21 days ago

Wifi is off

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Cape Town, South Africa 25 days ago

No internet since Saturday

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Cape Town, South Africa 25 days ago

No internet. Router has a red light.

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Herman

Pretoria, South Africa 25 days ago

Minster net went dinw at 8pm, reboot router, reset router still no connection

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Johannesburg, South Africa 1 months ago

No internet

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elbon

Johannesburg, South Africa 1 months ago

Has been off since last night and was unable to even get to login to see what the problem is. Have tried everything using my phone as a hotspot

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Keamogetse Ntsime

Midrand, South Africa 1 months ago

No LTE connectivity in Rustenburg, North West

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Duma Kubheka

Johannesburg, South Africa 1 months ago

My WiFi has no Internet

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Noluvo Mlumiso

Sandton, South Africa 1 months ago

I'm reporting an outage in Port Elizabeth.

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Mantice

Johannesburg, South Africa 1 months ago

My speed has been so very slow the past few days.
I called your helpline but wasted about R180 airtime placed on hold on hold on hold.
I can't even stream

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Durban, South Africa 1 months ago

Wifi says no internet access

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Nolubabalo

Johannesburg, South Africa 1 months ago

Why is yo service so bad always have nternet problems

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Jens

Sandton, South Africa 1 months ago

No internet I Grobelaarspark

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Christiaan

Cape Town, South Africa 2 months ago

Outage in Welgemoed (Bellville) for 3 days already and now support from Supersonic.

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Vicky

Durban, South Africa 2 months ago

No internet connection northdale pietermaritzburg

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Christiaan

Cape Town, South Africa 2 months ago

Fibre outage in Welgemoed, Bellville for almost 24 hours now? No answer at call center.

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M

Johannesburg, South Africa 2 months ago

No internet for 24 hours

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John Williams

Prieska, South Africa 2 months ago

Showing a red light on box help urgently

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Lee Madinane

Randburg, South Africa 2 months ago

No internet connection since last night Jhb south what is going on??

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Nikile Ntsababa

Johannesburg, South Africa 2 months ago

The wifi just stopped working around 2pm today. We have tried to reboot without success

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Sylvia

Johannesburg, South Africa 2 months ago

This is not the best way to start the new year. I have tried phoning a few times with no luck. What is going on? No internet since the 31st. And no communication either. Come on we pay good money for this. Sylvia from Heldevue Somerset West

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Cape Town, South Africa 2 months ago

No internet for almost 2 days now. No responce from Supersonic. Fantastic service, great way to start 2025

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Govin Pillay

Cape Town, South Africa 2 months ago

Supersonic starting the year of with Fibre down the whole day and no way of contacting them. Please tell me this is not what the rest of the year is going to be like.

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Cape Town, South Africa 2 months ago

No internet all day

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Shirley Smit

Cape Town, South Africa 2 months ago

Have been doen now for 12 hours. Port Elizabeth Lorraine

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Visitor Strand Cape Town

Cape Town, South Africa 2 months ago

No internet

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Adolph

Johannesburg, South Africa 2 months ago

From 12 noon there has been no internet connection.

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Nicol

Cape Town, South Africa 2 months ago

Bellville, Cape Town intermittent connection.

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Habib Forster

Banjul, Gambia 2 months ago

Fix your system please in Gambia

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Habib Forster

Banjul, Gambia 2 months ago

Fix your system please in Gambia

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Habib Forster

Banjul, Gambia 2 months ago

Fix your system please in Gambia

GM Flag Icon

Habib Forster

Banjul, Gambia 2 months ago

Fix your system please in Gambia

GM Flag Icon

Habib Forster

Banjul, Gambia 2 months ago

Fix your system please in Gambia

ZA Flag Icon

Mary

Johannesburg, South Africa 3 months ago

No internet

ZA Flag Icon

Johannesburg, South Africa 3 months ago

No internet in Crystal Park in Benoni from 21:00 please help.

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Michelle

Johannesburg, South Africa 3 months ago

No internet..sytem is down

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Johannesburg, South Africa 3 months ago

No internet since 6pm. Roodekrans

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Reinier Stoltz

Johannesburg, South Africa 3 months ago

The internet is out now since 6 am. Kindly help.
Id 8010215079089
SS000100022459

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Rene

Johannesburg, South Africa 3 months ago

No internet

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Jonathan Isaacson

Cape Town, South Africa 3 months ago

Wifi stopped working

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Johannesburg, South Africa 3 months ago

Wiffi off

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Jeff

Johannesburg, South Africa 3 months ago

No internet access... router has red light ... down for 48hours

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Adele

Johannesburg, South Africa 3 months ago

No wifi whole day

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Tom

Johannesburg, South Africa 3 months ago

No internet on lonehill. That red icon appears on the box :/

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Jacqueline Edwards

Johannesburg, South Africa 3 months ago

Hello we have no internet connection

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Durban, South Africa 3 months ago

Alarm light red on ont box and no Internet since 1pm today

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Michael

Johannesburg, South Africa 3 months ago

Hi. We have not had internet all day. Is this due to an outage?

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Lee

Johannesburg, South Africa 3 months ago

Hello

I’m in the Northcliff area and we don’t have connectivity

ZA Flag Icon

Boksburg, South Africa 3 months ago

Dont expect reply from supersonic. They happy you paid your account. Dont expext inteenet service.

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Boksburg, South Africa 3 months ago

Seems supersonic does not operate anymore apart from collecting money

ZA Flag Icon

Boksburg, South Africa 3 months ago

Seems supersonic does not operate anymore apart from collecting money

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Boksburg, South Africa 3 months ago

Down for the last month. Deteriorating all the time to no service and no feedback. Ignorance is bliss. Collecting money for no service.

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John De Sousa

Polokwane, South Africa 3 months ago

Is the outage in Germiston area

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Tommy

Pretoria, South Africa 3 months ago

Internet down since Monday is supersonic still operating or?

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Tommy

Pretoria, South Africa 3 months ago

Internet down since Monday is supersonic still operating or?

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Chris

Johannesburg, South Africa 3 months ago

WiFi Stopped working in Odendaalsrus. OFS

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Pretoria, South Africa 3 months ago

Internet connection stopped working

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patrick Gerin SS0032437379

Johannesburg, South Africa 3 months ago

after the lightening 24/11/2024 at 6pm

Wifi stopped working

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Ella

Durban, South Africa 3 months ago

Internet down since yesterday. Durban Chatsworth. TSupersonic isnt available. They don't answr calls and whatsapp support line is under maintenance .

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Ella

Durban, South Africa 3 months ago

Internet down in Chatsworth since yesterday. Cant ge hold of Supersonic.
Phoned multiple times. They don't answer

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Disappointed Client

Johannesburg, South Africa 4 months ago

No internet access since Thursday night. ISP Whatsapp line not working, call centre not working. Ticket lodged but still no response or acknowledgement.

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Dean Hickson

Pretoria, South Africa 4 months ago

No internet connection on wi fi system.

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Chris

Johannesburg, South Africa 4 months ago

I could not watch Jake Paul vs Mike Tyson fight this Morning 3am Because The is no internet and my WiFi light is red.

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Siya

Cape Town, South Africa 4 months ago

My internet has been down for over a week. I can't even reach Supersonic customer service. What a mess. I've canceled my contract

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Michaela

Cape Town, South Africa 4 months ago

My internet light is red. Wifi hasn't been working for days. Please help urgently

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W. Morgan

Cape Town, South Africa 4 months ago

Currently no internet connection.

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Dhayalan Naidoo

Cape Town, South Africa 4 months ago

WiFi is on but no internet connection

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Madelaine Gomes

Port Elizabeth, South Africa 4 months ago

Our wifi stopped working in Milnerton and Supersonic does not answer their phone!

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Taryn

Port Elizabeth, South Africa 4 months ago

Router light red. Reset. Nothing working

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Phillip

Johannesburg, South Africa 5 months ago

No loss in pos but internet is not working at all. Klipspruit west area.

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Walda

Port Elizabeth, South Africa 5 months ago

I had a problem since the 10th, and assistance from support helped for 24 hours. The same issue occurred, a new ticket has been logged and no response has been received back from support, no reason has been provided for the outage, and no answer on the number to dial.
George Central.

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Walda

Port Elizabeth, South Africa 5 months ago

I had a problem since the 10th, and assistance from support helped for 24 hours. The same issue occurred, a new ticket has been logged and no response has been received back from support, no reason has been provided for the outage, and no answer on the number to dial.
George Central.

ZA Flag Icon

Walda

Port Elizabeth, South Africa 5 months ago

I had a problem since the 10th, and assistance from support helped for 24 hours. The same issue occurred, a new ticket has been logged and no response has been received back from support, no reason has been provided for the outage, and no answer on the number to dial.
George Central.

ZA Flag Icon

A

Pretoria, South Africa 5 months ago

No internet

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David

Cape Town, South Africa 5 months ago

Today is day 3 with no internet and no communication. Please advise

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Dedre

Cape Town, South Africa 5 months ago

Please give information. Want to know what is happening

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Naheem

Johannesburg, South Africa 5 months ago

My wifi stopped working today is there an outage I tried phoning and message supersonic no feedback still

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Colin Baird

Johannesburg, South Africa 6 months ago

Please confirm reason for no internet connection in kempton park area residential customer thank you

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percy

Midrand, South Africa 6 months ago

please update your clients with update for known outages

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percy

Midrand, South Africa 6 months ago

please update your clients with update for known outages

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percy

Midrand, South Africa 6 months ago

service down for 8 hours with no update

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Kevin Reichert

Johannesburg, South Africa 6 months ago

Kosmosdal down since early hours of this morning

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Edmundo Arguelles

Johannesburg, South Africa 6 months ago

No internet No answer from Supersonic is Pathetic

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Soweto, South Africa 7 months ago

My vuma router is blinking red light, wats the problem

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Johannesburg, South Africa 7 months ago

Internet has been down since 4 am.
It shows that it's connected without internet access

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Carmon

Cape Town, South Africa 8 months ago

NO INTERNET AT ALL - I have been waiting to speak to Tech Support for nearly an hour!! I have rebooted and turned my router off but still NOTHING

BR Flag Icon

Cecil Gericke

São Paulo, Brazil 11 months ago

My Supersonic internet went down this morning and is dtill down.

Most common Supersonic problems reported by users

21

Service

4

General Issues

28

Wifi stopped working help

47

No internet

Supersonic Outage Locations

Location

Reports

Last Reported

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Johannesburg, Gauteng, ZA

98

5 days ago

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Cape Town, Western Cape, ZA

29

17 days ago

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Sasolburg, Free State, ZA

1

21 days ago

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New York, New York, US

1

1 months ago

ZA Flag Icon

Durban, KwaZulu-Natal, ZA

7

1 months ago

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Prieska, Northern Cape, ZA

1

2 months ago

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Polokwane, Limpopo, ZA

1

3 months ago

ZA Flag Icon

Port Elizabeth, Eastern Cape, ZA

2

4 months ago

BR Flag Icon

São Paulo, São Paulo, BR

1

11 months ago

Are you experiencing issues with Supersonic right now?

Is supersonic.co.za not working for you? If you are having issues with Supersonic, please use one of the options below to report a problem with the service

supersonic.co.za website response status history

Date and Time

Response Time

Status Code

Mar 21, 2025 - 14:09

0.65 ms.

200

Mar 21, 2025 - 05:28

0.85 ms.

200

Mar 20, 2025 - 19:55

0.91 ms.

200

Mar 20, 2025 - 14:17

0.78 ms.

200

Mar 20, 2025 - 08:44

0.83 ms.

200

Mar 19, 2025 - 22:39

0.68 ms.

200

Mar 19, 2025 - 16:24

0.39 ms.

200

This table shows the supersonic.co.za outage requests and response browser checks executed automatically by the isdown.co.za service. All data in the table is in the Africa/Johannesburg time zone. If Supersonic is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if supersonic.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest supersonic.co.za screenshot
Rate your experience with Supersonic uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Supersonic.co.za and it's up and running with status code 200 (UP) and a response time of 0.65 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Supersonic.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.