Is Supersonic down - March, 2025?

Supersonic.co.za is an online platform based in South Africa, offering reliable, high-speed fiber internet services. Noted for its user-friendly interface and broad range of packages, it's dedicated to providing users with unmatched connectivity solutions. Known for their lightening fast speeds and exceptional customer service, they're a go-to destination for residential and business internet needs.
URL Checked:
https://supersonic.co.za/
Last Down:
not recently
Response Time:
0.65 ms.
Supersonic outages reported by users in the last 24 hours
No Supersonic problems reported in the last 24 hours
This chart shows the number of Supersonic outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent Supersonic User Reports
Check out the latest user reports on Supersonic, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Mar 16, 2025 - 07:59
A visitor from Johannesburg, South Africa has reported a problem with No internet
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Mar 09, 2025 - 18:15
A visitor from Johannesburg, South Africa has reported a problem with No internet
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Mar 06, 2025 - 03:43
A visitor from Johannesburg, South Africa has reported a problem with No internet
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Mar 03, 2025 - 17:37
A visitor from Cape Town, South Africa has reported a problem with No internet
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Mar 03, 2025 - 13:22
A visitor from Johannesburg, South Africa has reported a problem with No internet
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Mar 02, 2025 - 21:18
A visitor from Pretoria, South Africa has reported a problem with No internet
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Mar 02, 2025 - 16:22
A visitor from Johannesburg, South Africa has reported a problem with No internet
Join Supersonic Discussion
Suggestions? Issues? Outages?Please share your Supersonic experience with other users around the globe.
Most common Supersonic problems reported by users
Service
General Issues
Wifi stopped working help
No internet
Supersonic Outage Locations
Location
Reports
Last Reported
Johannesburg, Gauteng, ZA
98
5 days ago
Cape Town, Western Cape, ZA
29
17 days ago
Sasolburg, Free State, ZA
1
21 days ago
New York, New York, US
1
1 months ago
Durban, KwaZulu-Natal, ZA
7
1 months ago
Prieska, Northern Cape, ZA
1
2 months ago
Polokwane, Limpopo, ZA
1
3 months ago
Port Elizabeth, Eastern Cape, ZA
2
4 months ago
São Paulo, São Paulo, BR
1
11 months ago
Are you experiencing issues with Supersonic right now?
Is supersonic.co.za not working for you? If you are having issues with Supersonic, please use one of the options below to report a problem with the service
supersonic.co.za website response status history
Date and Time
Response Time
Status Code
Mar 21, 2025 - 14:09
0.65 ms.
200
Mar 21, 2025 - 05:28
0.85 ms.
200
Mar 20, 2025 - 19:55
0.91 ms.
200
Mar 20, 2025 - 14:17
0.78 ms.
200
Mar 20, 2025 - 08:44
0.83 ms.
200
Mar 19, 2025 - 22:39
0.68 ms.
200
Mar 19, 2025 - 16:24
0.39 ms.
200
This table shows the supersonic.co.za outage requests and response browser checks executed automatically by the isdown.co.za service. All data in the table is in the Africa/Johannesburg time zone. If Supersonic is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if supersonic.co.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Merridy
Johannesburg, South Africa • 5 days agoOur wifi has stopped working
jo
Johannesburg, South Africa • 8 days agono internet fourways
Johannesburg, South Africa • 8 days ago
no internet fourways
Johannesburg, South Africa • 8 days ago
no internet fourways
Morgan
Cape Town, South Africa • 17 days agoWiFi down. Tried rebooting. Nothing worked. Status shows a red F and a red 1. Connection shows red.
Sarel
Johannesburg, South Africa • 18 days agoVaalpark.Sasolburg
No Wifi AGAIN ...Same situation as last week...Off for 2 Days...How about NOT Paying for a the period of Service I am not getting?Contractors are diggi g trenches next to Main Road...same people that caused last weeks issues as Well
Murray Moolman
Pretoria, South Africa • 18 days agoAfter 5 calls since 11 there is still a block out it show no bars. Still waiting for the technical to call. That is the reason cancel this support that does not kep there word and each person say something else what is wrong. Still no3 wifi
Stephen
Johannesburg, South Africa • 19 days agoNo interest
Sunet
Johannesburg, South Africa • 20 days agoSupersonic wifi is down
Johannesburg, South Africa • 20 days ago
Wifi is down in Fairland, JHB
Johannesburg, South Africa • 20 days ago
WiFi is off in Fairland, JHB
Shadley Cornwell Human
Sasolburg, South Africa • 21 days agoWifi is off
Cape Town, South Africa • 25 days ago
No internet since Saturday
Cape Town, South Africa • 25 days ago
No internet. Router has a red light.
Herman
Pretoria, South Africa • 25 days agoMinster net went dinw at 8pm, reboot router, reset router still no connection
Johannesburg, South Africa • 1 months ago
No internet
elbon
Johannesburg, South Africa • 1 months agoHas been off since last night and was unable to even get to login to see what the problem is. Have tried everything using my phone as a hotspot
Keamogetse Ntsime
Midrand, South Africa • 1 months agoNo LTE connectivity in Rustenburg, North West
Duma Kubheka
Johannesburg, South Africa • 1 months agoMy WiFi has no Internet
Noluvo Mlumiso
Sandton, South Africa • 1 months agoI'm reporting an outage in Port Elizabeth.
Mantice
Johannesburg, South Africa • 1 months agoMy speed has been so very slow the past few days.
I called your helpline but wasted about R180 airtime placed on hold on hold on hold.
I can't even stream
Durban, South Africa • 1 months ago
Wifi says no internet access
Nolubabalo
Johannesburg, South Africa • 1 months agoWhy is yo service so bad always have nternet problems
Jens
Sandton, South Africa • 1 months agoNo internet I Grobelaarspark
Christiaan
Cape Town, South Africa • 2 months agoOutage in Welgemoed (Bellville) for 3 days already and now support from Supersonic.
Vicky
Durban, South Africa • 2 months agoNo internet connection northdale pietermaritzburg
Christiaan
Cape Town, South Africa • 2 months agoFibre outage in Welgemoed, Bellville for almost 24 hours now? No answer at call center.
M
Johannesburg, South Africa • 2 months agoNo internet for 24 hours
John Williams
Prieska, South Africa • 2 months agoShowing a red light on box help urgently
Lee Madinane
Randburg, South Africa • 2 months agoNo internet connection since last night Jhb south what is going on??
Nikile Ntsababa
Johannesburg, South Africa • 2 months agoThe wifi just stopped working around 2pm today. We have tried to reboot without success
Sylvia
Johannesburg, South Africa • 2 months agoThis is not the best way to start the new year. I have tried phoning a few times with no luck. What is going on? No internet since the 31st. And no communication either. Come on we pay good money for this. Sylvia from Heldevue Somerset West
Cape Town, South Africa • 2 months ago
No internet for almost 2 days now. No responce from Supersonic. Fantastic service, great way to start 2025
Govin Pillay
Cape Town, South Africa • 2 months agoSupersonic starting the year of with Fibre down the whole day and no way of contacting them. Please tell me this is not what the rest of the year is going to be like.
Cape Town, South Africa • 2 months ago
No internet all day
Shirley Smit
Cape Town, South Africa • 2 months agoHave been doen now for 12 hours. Port Elizabeth Lorraine
Visitor Strand Cape Town
Cape Town, South Africa • 2 months agoNo internet
Adolph
Johannesburg, South Africa • 2 months agoFrom 12 noon there has been no internet connection.
Nicol
Cape Town, South Africa • 2 months agoBellville, Cape Town intermittent connection.
Habib Forster
Banjul, Gambia • 2 months agoFix your system please in Gambia
Habib Forster
Banjul, Gambia • 2 months agoFix your system please in Gambia
Habib Forster
Banjul, Gambia • 2 months agoFix your system please in Gambia
Habib Forster
Banjul, Gambia • 2 months agoFix your system please in Gambia
Habib Forster
Banjul, Gambia • 2 months agoFix your system please in Gambia
Mary
Johannesburg, South Africa • 3 months agoNo internet
Johannesburg, South Africa • 3 months ago
No internet in Crystal Park in Benoni from 21:00 please help.
Michelle
Johannesburg, South Africa • 3 months agoNo internet..sytem is down
Johannesburg, South Africa • 3 months ago
No internet since 6pm. Roodekrans
Reinier Stoltz
Johannesburg, South Africa • 3 months agoThe internet is out now since 6 am. Kindly help.
Id 8010215079089
SS000100022459
Rene
Johannesburg, South Africa • 3 months agoNo internet
Jonathan Isaacson
Cape Town, South Africa • 3 months agoWifi stopped working
Johannesburg, South Africa • 3 months ago
Wiffi off
Jeff
Johannesburg, South Africa • 3 months agoNo internet access... router has red light ... down for 48hours
Adele
Johannesburg, South Africa • 3 months agoNo wifi whole day
Tom
Johannesburg, South Africa • 3 months agoNo internet on lonehill. That red icon appears on the box :/
Jacqueline Edwards
Johannesburg, South Africa • 3 months agoHello we have no internet connection
Durban, South Africa • 3 months ago
Alarm light red on ont box and no Internet since 1pm today
Michael
Johannesburg, South Africa • 3 months agoHi. We have not had internet all day. Is this due to an outage?
Lee
Johannesburg, South Africa • 3 months agoHello
I’m in the Northcliff area and we don’t have connectivity
Boksburg, South Africa • 3 months ago
Dont expect reply from supersonic. They happy you paid your account. Dont expext inteenet service.
Boksburg, South Africa • 3 months ago
Seems supersonic does not operate anymore apart from collecting money
Boksburg, South Africa • 3 months ago
Seems supersonic does not operate anymore apart from collecting money
Boksburg, South Africa • 3 months ago
Down for the last month. Deteriorating all the time to no service and no feedback. Ignorance is bliss. Collecting money for no service.
John De Sousa
Polokwane, South Africa • 3 months agoIs the outage in Germiston area
Tommy
Pretoria, South Africa • 3 months agoInternet down since Monday is supersonic still operating or?
Tommy
Pretoria, South Africa • 3 months agoInternet down since Monday is supersonic still operating or?
Chris
Johannesburg, South Africa • 3 months agoWiFi Stopped working in Odendaalsrus. OFS
Pretoria, South Africa • 3 months ago
Internet connection stopped working
patrick Gerin SS0032437379
Johannesburg, South Africa • 3 months agoafter the lightening 24/11/2024 at 6pm
Wifi stopped working
Ella
Durban, South Africa • 3 months agoInternet down since yesterday. Durban Chatsworth. TSupersonic isnt available. They don't answr calls and whatsapp support line is under maintenance .
Ella
Durban, South Africa • 3 months agoInternet down in Chatsworth since yesterday. Cant ge hold of Supersonic.
Phoned multiple times. They don't answer
Disappointed Client
Johannesburg, South Africa • 4 months agoNo internet access since Thursday night. ISP Whatsapp line not working, call centre not working. Ticket lodged but still no response or acknowledgement.
Dean Hickson
Pretoria, South Africa • 4 months agoNo internet connection on wi fi system.
Chris
Johannesburg, South Africa • 4 months agoI could not watch Jake Paul vs Mike Tyson fight this Morning 3am Because The is no internet and my WiFi light is red.
Siya
Cape Town, South Africa • 4 months agoMy internet has been down for over a week. I can't even reach Supersonic customer service. What a mess. I've canceled my contract
Michaela
Cape Town, South Africa • 4 months agoMy internet light is red. Wifi hasn't been working for days. Please help urgently
W. Morgan
Cape Town, South Africa • 4 months agoCurrently no internet connection.
Dhayalan Naidoo
Cape Town, South Africa • 4 months agoWiFi is on but no internet connection
Madelaine Gomes
Port Elizabeth, South Africa • 4 months agoOur wifi stopped working in Milnerton and Supersonic does not answer their phone!
Taryn
Port Elizabeth, South Africa • 4 months agoRouter light red. Reset. Nothing working
Phillip
Johannesburg, South Africa • 5 months agoNo loss in pos but internet is not working at all. Klipspruit west area.
Walda
Port Elizabeth, South Africa • 5 months agoI had a problem since the 10th, and assistance from support helped for 24 hours. The same issue occurred, a new ticket has been logged and no response has been received back from support, no reason has been provided for the outage, and no answer on the number to dial.
George Central.
Walda
Port Elizabeth, South Africa • 5 months agoI had a problem since the 10th, and assistance from support helped for 24 hours. The same issue occurred, a new ticket has been logged and no response has been received back from support, no reason has been provided for the outage, and no answer on the number to dial.
George Central.
Walda
Port Elizabeth, South Africa • 5 months agoI had a problem since the 10th, and assistance from support helped for 24 hours. The same issue occurred, a new ticket has been logged and no response has been received back from support, no reason has been provided for the outage, and no answer on the number to dial.
George Central.
A
Pretoria, South Africa • 5 months agoNo internet
David
Cape Town, South Africa • 5 months agoToday is day 3 with no internet and no communication. Please advise
Dedre
Cape Town, South Africa • 5 months agoPlease give information. Want to know what is happening
Naheem
Johannesburg, South Africa • 5 months agoMy wifi stopped working today is there an outage I tried phoning and message supersonic no feedback still
Colin Baird
Johannesburg, South Africa • 6 months agoPlease confirm reason for no internet connection in kempton park area residential customer thank you
percy
Midrand, South Africa • 6 months agoplease update your clients with update for known outages
percy
Midrand, South Africa • 6 months agoplease update your clients with update for known outages
percy
Midrand, South Africa • 6 months agoservice down for 8 hours with no update
Kevin Reichert
Johannesburg, South Africa • 6 months agoKosmosdal down since early hours of this morning
Edmundo Arguelles
Johannesburg, South Africa • 6 months agoNo internet No answer from Supersonic is Pathetic
Soweto, South Africa • 7 months ago
My vuma router is blinking red light, wats the problem
Johannesburg, South Africa • 7 months ago
Internet has been down since 4 am.
It shows that it's connected without internet access
Carmon
Cape Town, South Africa • 8 months agoNO INTERNET AT ALL - I have been waiting to speak to Tech Support for nearly an hour!! I have rebooted and turned my router off but still NOTHING
Cecil Gericke
São Paulo, Brazil • 11 months agoMy Supersonic internet went down this morning and is dtill down.