Is sars.gov.za down - December, 2024?

SARS Outages and Status
SARS Logo

SARS.gov.za is a website developed by the South African Revenue Service, providing information on taxation and other services related to financial matters. It provides tools, forms and other resources to assist taxpayers with their tax-related needs.

sars.gov.za outages reported by users in the last 24 hours

No SARS problems reported in the last 24 hours

This chart shows the number of SARS outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent SARS User Reports

Check out the latest user reports on SARS, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Dec 01, 2024 - 11:05

    A visitor from Durban, South Africa has reported a problem with App

  • ZA Flag Icon
    Dec 01, 2024 - 05:08

    A visitor from Johannesburg, South Africa has reported a problem with App

  • ZA Flag Icon
    Nov 30, 2024 - 22:06

    A visitor from Johannesburg, South Africa has reported a problem with App

  • ZA Flag Icon
    Nov 27, 2024 - 13:58

    A visitor from Bedfordview, South Africa has reported a problem with App

  • ZA Flag Icon
    Nov 24, 2024 - 14:18

    A visitor from Johannesburg, South Africa has reported a problem with App

  • ZA Flag Icon
    Nov 24, 2024 - 14:08

    A visitor from Durban, South Africa has reported a problem with App

  • ZA Flag Icon
    Nov 24, 2024 - 13:32

    A visitor from Johannesburg, South Africa has reported a problem with App

Join SARS Discussion

Suggestions? Issues? Outages?
Please share your SARS experience with other users around the globe.

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Ashruf

Durban, South Africa 3 days ago

No access to my efiling ..getting error code

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Johannesburg, South Africa 4 days ago

otp

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Jones

Pretoria, South Africa 4 days ago

Sars app keeps crashing,I can't log in into my profile, please help!@@@

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Holmes

Durban, South Africa 10 days ago

Can't login as website not available
Pinetown

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Gwen

Johannesburg, South Africa 10 days ago

Cant get on website

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shawn

Pretoria, South Africa 10 days ago

error code 523

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Velddrif, South Africa 10 days ago

Still down, this is pathetic and then sars keep us firmly to due dates????

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HG Maluleka

Pretoria, South Africa 10 days ago

seems like the domain is down

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Yaseen Essa

Pretoria, South Africa 10 days ago

Unable to get into efiling.

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guy

Randburg, South Africa 11 days ago

internal server error

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Randburg, South Africa 11 days ago

internal server error

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Anna M van Rooyen

Cape Town, South Africa 11 days ago

Unable to log in shows unexpected error message each time

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Cape Town, South Africa 1 months ago

error message

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Johannesburg, South Africa 1 months ago

Internal server error

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Johannesburg, South Africa 1 months ago

Internal server error

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Daleen

Cape Town, South Africa 1 months ago

Unable to log in - Internal server error message

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East London

Bloemfontein, South Africa 1 months ago

SARS e-filing not logging in shows error on multiple users

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Roodepoort, South Africa 1 months ago

Error message when logging in

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Ash Magic.

Cape Town, South Africa 1 months ago

Error message when logging in.

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Muthu

Cape Town, South Africa 1 months ago

Error message
Does not allow to login!!

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Celia

Howick, South Africa 1 months ago

When I log on, as soon as I go to the VAT page, I get the message "User is not logged on" on a blank white page.

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Karien Pretorius

Johannesburg, South Africa 1 months ago

SARS e-Filing is down since yesterday just after 17:00 with no communication received from SARS via the SARS media e-mails. This is causing lots of taxpayers to be in a non-compliant status.

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Pieter

Plettenberg Bay, South Africa 3 months ago

unknown error

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Karen

Durban, South Africa 3 months ago

An unexpected error has occured. We apologise for the inconvenience! (398468181)

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Kgotso Swate

Johannesburg, South Africa 4 months ago

An unexpected error has occured. We apologise for the inconvenience! (393582389)

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Khutso

Pretoria, South Africa 4 months ago

I can not register for e filling

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Belfast, South Africa 4 months ago

don't get accessto submit my form

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Paul

Johannesburg, South Africa 4 months ago

SARS Website Down, Mobile App down, E Filing down,were they hacked or did a data breach occured, why are their internet services taken down?

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Pretoria, South Africa 4 months ago

Getting Error Codes, just suddenly shuts down and system keeps crashing - this has been going on the whole day...also error messages like my login details cannot be verified??? Why is this happening just as we have to submit our Income tax Returns??

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Linda

Alberton, South Africa 4 months ago

Getting an Internal Error Occurred when going on the Website.

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Johannesburg, South Africa 4 months ago

Internal server error

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V

Boksburg, South Africa 4 months ago

System keeps crashing

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Jacqui Sonderegger

Durban, South Africa 4 months ago

Continuously getting "Error". System appears to be down.

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Linden, South Africa 4 months ago

Error pop up with no details, blank, and just an OK to click on, won't get past password screen.

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S Hinton

Pietermaritzburg, South Africa 4 months ago

Cant sign in says error then it says cant recognize user name .Yet updated retun this morning and saved

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Marelize

Johannesburg, South Africa 4 months ago

Cant request return or open forms

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marie

Port Elizabeth, South Africa 4 months ago

not working

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Shibambo A

Pretoria, South Africa 4 months ago

Not working

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Mandy

Cape Town, South Africa 4 months ago

Error message 2 days now. 4 and 5 July 2024.

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Rachael

Johannesburg, South Africa 5 months ago

I cannot login it's seems like SARS is offline

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Johannesburg, South Africa 6 months ago

I cant get to the login page from the efiling landing page

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Eugene

Kempton Park, South Africa 7 months ago

2 factor authentication is faulty

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Ric

Cape Town, South Africa 10 months ago

The website does not open

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Lo

Pretoria, South Africa 10 months ago

I am unable to download my return, make changes and submit

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ANON

Cape Town, South Africa 11 months ago

it just says requesting to process when trying to load the VAT

Most common SARS problems reported by users

100

App

SARS Outage Locations

Location

Reports

Last Reported

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Durban, KwaZulu-Natal, ZA

7

3 days ago

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Johannesburg, Gauteng, ZA

35

4 days ago

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Blandford Forum, England, GB

1

10 days ago

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Hermanus, Western Cape, ZA

18

11 days ago

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Bloemfontein, Free State, ZA

1

1 months ago

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Belfast, Mpumalanga, ZA

2

4 months ago

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Port Elizabeth, Eastern Cape, ZA

1

4 months ago

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Modimolle, Limpopo, ZA

1

8 months ago

Are you experiencing issues with SARS right now?

Is sars.gov.za not working for you? If you are having issues with SARS, please use one of the options below to report a problem with the service

Tips if sars.gov.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with SARS uptime performance over the last 30 days

Frequently Asked Questions

If you are experiencing slow performance while using Sars.gov.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.