Is sars.gov.za down - April, 2025?

SARS Outages and Status
SARS Logo

SARS.gov.za is a website developed by the South African Revenue Service, providing information on taxation and other services related to financial matters. It provides tools, forms and other resources to assist taxpayers with their tax-related needs.

sars.gov.za outages reported by users in the last 24 hours

No SARS problems reported in the last 24 hours

This chart shows the number of SARS outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent SARS User Reports

Check out the latest user reports on SARS, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ES Flag Icon
    Apr 23, 2025 - 08:54

    A visitor from Pozuelo de Alarcón, Spain has reported a problem with No otp being sent

  • ES Flag Icon
    Apr 23, 2025 - 08:53

    A visitor from Pozuelo de Alarcón, Spain has reported a problem with No otp being sent

  • ZA Flag Icon
    Apr 15, 2025 - 15:06

    A visitor from Durban, South Africa has reported a problem with No otp being sent

  • ZA Flag Icon
    Mar 25, 2025 - 16:40

    A visitor from Johannesburg, South Africa has reported a problem with No otp being sent

  • ZA Flag Icon
    Feb 28, 2025 - 23:14

    A visitor from Cape Town, South Africa has reported a problem with No otp being sent

  • ZA Flag Icon
    Feb 28, 2025 - 22:50

    A visitor from Johannesburg, South Africa has reported a problem with No otp being sent

  • ZA Flag Icon
    Feb 28, 2025 - 22:43

    A visitor from Cape Town, South Africa has reported a problem with No otp being sent

Join SARS Discussion

Suggestions? Issues? Outages?
Please share your SARS experience with other users around the globe.

ES Flag Icon

Pozuelo de Alarcón, Spain 2 days ago

Opted for email OTP but it's being sent to old mobile

ZA Flag Icon

Lerato mohlala

Johannesburg, South Africa 1 months ago

I can't log in because I lost my other phone that has information. So I wanted to change my information contact number, email and password

ZA Flag Icon

Johannesburg, South Africa 2 months ago

I can’t seem to register

ZA Flag Icon

tiago

Johannesburg, South Africa 2 months ago

NOT ABLE TO REGISTER ON EFILING.Error message keeps coming up since yesterday.

ZA Flag Icon

Durban, South Africa 2 months ago

An error occurred can't log in

ZA Flag Icon

S

Cape Town, South Africa 3 months ago

I am trying to submit a tax return of a multi, multi millionaire and Efiling does not allow for a Calculation result or Submission. SARS have the audacity to move the due date up 4 or 5 days every year, whilst Tax Practitioners are working through Christmas an New Year. Yet SARS deem 15 December to 15 January as non-business days for SARS comfort and to allow staff to take a month (or even 6 weeks off based on some of the out of offices I have had from SARS). So working around the clock without a moment for leave and then attempt to submit a return, and the system is down!? How is the fair or efficient Tax Administration. Just a ploy to impose Admin Penalties. SARS have made business for honest, decent Tax Practitioners impossible as we ultimately take the abuse from clients who do not understand how difficult SARS make it to comply.

ZA Flag Icon

Johannesburg, South Africa 3 months ago

SARS site not opening this morning

ZA Flag Icon

Jean

Pretoria, South Africa 3 months ago

SARS site not opening

VN Flag Icon

Nha Trang, Vietnam 3 months ago

Can't file VAT return

ZA Flag Icon

Ashruf

Durban, South Africa 4 months ago

No access to my efiling ..getting error code

ZA Flag Icon

Johannesburg, South Africa 4 months ago

otp

ZA Flag Icon

Jones

Pretoria, South Africa 4 months ago

Sars app keeps crashing,I can't log in into my profile, please help!@@@

ZA Flag Icon

Holmes

Durban, South Africa 5 months ago

Can't login as website not available
Pinetown

ZA Flag Icon

Gwen

Johannesburg, South Africa 5 months ago

Cant get on website

ZA Flag Icon

shawn

Pretoria, South Africa 5 months ago

error code 523

ZA Flag Icon

Velddrif, South Africa 5 months ago

Still down, this is pathetic and then sars keep us firmly to due dates????

ZA Flag Icon

HG Maluleka

Pretoria, South Africa 5 months ago

seems like the domain is down

ZA Flag Icon

Yaseen Essa

Pretoria, South Africa 5 months ago

Unable to get into efiling.

ZA Flag Icon

guy

Randburg, South Africa 5 months ago

internal server error

ZA Flag Icon

Randburg, South Africa 5 months ago

internal server error

ZA Flag Icon

Anna M van Rooyen

Cape Town, South Africa 5 months ago

Unable to log in shows unexpected error message each time

ZA Flag Icon

Cape Town, South Africa 5 months ago

error message

ZA Flag Icon

Johannesburg, South Africa 5 months ago

Internal server error

ZA Flag Icon

Johannesburg, South Africa 5 months ago

Internal server error

ZA Flag Icon

Daleen

Cape Town, South Africa 5 months ago

Unable to log in - Internal server error message

ZA Flag Icon

East London

Bloemfontein, South Africa 5 months ago

SARS e-filing not logging in shows error on multiple users

ZA Flag Icon

Roodepoort, South Africa 5 months ago

Error message when logging in

ZA Flag Icon

Ash Magic.

Cape Town, South Africa 5 months ago

Error message when logging in.

ZA Flag Icon

Muthu

Cape Town, South Africa 5 months ago

Error message
Does not allow to login!!

ZA Flag Icon

Celia

Howick, South Africa 5 months ago

When I log on, as soon as I go to the VAT page, I get the message "User is not logged on" on a blank white page.

ZA Flag Icon

Karien Pretorius

Johannesburg, South Africa 5 months ago

SARS e-Filing is down since yesterday just after 17:00 with no communication received from SARS via the SARS media e-mails. This is causing lots of taxpayers to be in a non-compliant status.

ZA Flag Icon

Pieter

Plettenberg Bay, South Africa 7 months ago

unknown error

ZA Flag Icon

Karen

Durban, South Africa 8 months ago

An unexpected error has occured. We apologise for the inconvenience! (398468181)

ZA Flag Icon

Kgotso Swate

Johannesburg, South Africa 8 months ago

An unexpected error has occured. We apologise for the inconvenience! (393582389)

ZA Flag Icon

Khutso

Pretoria, South Africa 9 months ago

I can not register for e filling

ZA Flag Icon

Belfast, South Africa 9 months ago

don't get accessto submit my form

ZA Flag Icon

Paul

Johannesburg, South Africa 9 months ago

SARS Website Down, Mobile App down, E Filing down,were they hacked or did a data breach occured, why are their internet services taken down?

ZA Flag Icon

Pretoria, South Africa 9 months ago

Getting Error Codes, just suddenly shuts down and system keeps crashing - this has been going on the whole day...also error messages like my login details cannot be verified??? Why is this happening just as we have to submit our Income tax Returns??

ZA Flag Icon

Linda

Alberton, South Africa 9 months ago

Getting an Internal Error Occurred when going on the Website.

ZA Flag Icon

Johannesburg, South Africa 9 months ago

Internal server error

ZA Flag Icon

V

Boksburg, South Africa 9 months ago

System keeps crashing

ZA Flag Icon

Jacqui Sonderegger

Durban, South Africa 9 months ago

Continuously getting "Error". System appears to be down.

ZA Flag Icon

Linden, South Africa 9 months ago

Error pop up with no details, blank, and just an OK to click on, won't get past password screen.

ZA Flag Icon

S Hinton

Pietermaritzburg, South Africa 9 months ago

Cant sign in says error then it says cant recognize user name .Yet updated retun this morning and saved

ZA Flag Icon

Marelize

Johannesburg, South Africa 9 months ago

Cant request return or open forms

ZA Flag Icon

marie

Port Elizabeth, South Africa 9 months ago

not working

ZA Flag Icon

Shibambo A

Pretoria, South Africa 9 months ago

Not working

ZA Flag Icon

Mandy

Cape Town, South Africa 9 months ago

Error message 2 days now. 4 and 5 July 2024.

ZA Flag Icon

Rachael

Johannesburg, South Africa 10 months ago

I cannot login it's seems like SARS is offline

ZA Flag Icon

Johannesburg, South Africa 11 months ago

I cant get to the login page from the efiling landing page

ZA Flag Icon

Eugene

Kempton Park, South Africa 11 months ago

2 factor authentication is faulty

ZA Flag Icon

Ric

Cape Town, South Africa 1 years ago

The website does not open

ZA Flag Icon

Lo

Pretoria, South Africa 1 years ago

I am unable to download my return, make changes and submit

ZA Flag Icon

ANON

Cape Town, South Africa 1 years ago

it just says requesting to process when trying to load the VAT

Most common SARS problems reported by users

90

App

10

No otp being sent

SARS Outage Locations

Location

Reports

Last Reported

ES Flag Icon

Pozuelo de Alarcón, Madrid, ES

2

2 days ago

ZA Flag Icon

Durban, KwaZulu-Natal, ZA

10

10 days ago

ZA Flag Icon

Johannesburg, Gauteng, ZA

41

1 months ago

ZA Flag Icon

Cape Town, Western Cape, ZA

22

1 months ago

GB Flag Icon

Crewe, England, GB

2

1 months ago

VN Flag Icon

Nha Trang, Khánh Hòa Province, VN

1

3 months ago

ZA Flag Icon

Bloemfontein, Free State, ZA

1

5 months ago

ZA Flag Icon

Belfast, Mpumalanga, ZA

2

9 months ago

ZA Flag Icon

Port Elizabeth, Eastern Cape, ZA

1

9 months ago

ZA Flag Icon

Modimolle, Limpopo, ZA

1

1 years ago

Are you experiencing issues with SARS right now?

Is sars.gov.za not working for you? If you are having issues with SARS, please use one of the options below to report a problem with the service

Tips if sars.gov.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with SARS uptime performance over the last 30 days

Frequently Asked Questions

If you are experiencing slow performance while using Sars.gov.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.