Is sars.gov.za down - September, 2025?
SARS.gov.za is a website developed by the South African Revenue Service, providing information on taxation and other services related to financial matters. It provides tools, forms and other resources to assist taxpayers with their tax-related needs.
sars.gov.za outages reported by users in the last 24 hours
No SARS problems reported in the last 24 hours
This chart shows the number of SARS outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent SARS User Reports
Check out the latest user reports on SARS, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Sep 04, 2025 - 15:19A visitor from Centurion, South Africa has reported a problem with Statement of account (There has been an error. Please try again or contact us if the problem persists)
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Sep 04, 2025 - 10:08
A visitor from Benoni, South Africa has reported a problem with Statement of account (There has been an error. Please try again or contact us if the problem persists)
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Sep 03, 2025 - 16:44
A visitor from Centurion, South Africa has reported a problem with Statement of account (There has been an error. Please try again or contact us if the problem persists)
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Sep 03, 2025 - 15:48
A visitor from Benoni, South Africa has reported a problem with No otp being sent
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Sep 03, 2025 - 15:45
A visitor from Benoni, South Africa has reported a problem with Statement of account (There has been an error. Please try again or contact us if the problem persists)
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Sep 03, 2025 - 12:38
A visitor from Midrand, South Africa has reported a problem with Statement of account (There has been an error. Please try again or contact us if the problem persists)
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Sep 03, 2025 - 12:28
A visitor from Cape Town, South Africa has reported a problem with Statement of account (There has been an error. Please try again or contact us if the problem persists)
Join SARS Discussion
Suggestions? Issues? Outages?Please share your SARS experience with other users around the globe.
Most common SARS problems reported by users
App
No otp being sent
Tp appointments
Statement of account (There has been an error. Please try again or contact us if the problem persists)
SARS Outage Locations
Location
Reports
Last Reported
Centurion, Gauteng, ZA
68
11 days ago
Cape Town, Western Cape, ZA
34
12 days ago
Empangeni, KwaZulu-Natal, ZA
30
21 days ago
Emalahleni, Mpumalanga, ZA
4
2 months ago
Port Elizabeth, Eastern Cape, ZA
2
3 months ago
Pozuelo de Alarcón, Madrid, ES
2
4 months ago
Crewe, England, GB
2
6 months ago
Nha Trang, Khánh Hòa Province, VN
1
8 months ago
Bloemfontein, Free State, ZA
1
10 months ago
Modimolle, Limpopo, ZA
1
1 years ago
Are you experiencing issues with SARS right now?
Is sars.gov.za not working for you? If you are having issues with SARS, please use one of the options below to report a problem with the service
Tips if sars.gov.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Centurion, South Africa • 11 days ago
EMP201 returns still unavailable. Is SARS even addressing the issue?
Cheryl
Benoni, South Africa • 11 days agoNo returns available - cannot lodge EMP201. With deadline looming, what are we supposed to do now?
Tax Practitioner
Benoni, South Africa • 11 days agoReturns cannot be requested on the system to submit EMP201 returns. Historic returns also unavailable. How are we supposed to submit EMP201 returns in time for deadline??
Deryn Garz
Centurion, South Africa • 12 days agoReturns cannot be requested on the system to submit EMP201 returns. Historic returns also unavailable.
Tax Practitioner
Benoni, South Africa • 12 days agoSARS - we are trying to get the EMP201 returns submitted and there are none that are appearing - what gives??
Cheryl
Benoni, South Africa • 12 days agoNo EMP201 returns being made available?? In fact no other returns as well......??
Tax Practitioner
Cape Town, South Africa • 12 days agoSARS efiling ... no returns are appearing.Even the history is blank.
Holding on forever to report it to SARS !!
Empangeni, South Africa • 21 days ago
Unable to log in sars app irrespective the correct password
Pretoria, South Africa • 25 days ago
I am trying to get tax clearance certificate and I keep getting the information below:
We are still verifying your information so please come back later to check.
J
Pretoria, South Africa • 28 days agoAccess Restricted
MOSIMA MAKWEYA
Johannesburg, South Africa • 28 days agoACCESS DENIED ON SARS WEBSITE FROM BOTH MY PHONE AND LAPTOP.Access Restricted
Johannesburg, South Africa • 1 months ago
Your return could not be issued at this time. Please try again later.
Johannesburg, South Africa • 1 months ago
Your return could not be issued at this time. Please try again later.
Nathan R
Cape Town, South Africa • 1 months agono SMS for OTP ... since Friday no sms received for the OTP, Nothing on Friday, Saturday, Sunday and Now Monday still no SMS received...
Ray
Mpumalanga, South Africa • 1 months agoThe OTP authenticator does not work
Ray
Mpumalanga, South Africa • 1 months agoThe OTP authenticator does not work
Ray
Mpumalanga, South Africa • 1 months agoThe OTP authenticator does not work
Ray
Mpumalanga, South Africa • 1 months agoThe OTP authenticator does not work
Dhaven
Mpumalanga, South Africa • 1 months agoNo OTP is sent on log in
Mark
Johannesburg, South Africa • 1 months agoReason for no local account does not scroll down on the returns page
Wayne
Johannesburg, South Africa • 1 months agoAfter logging on, there is an error on the OTP page and the OTP is not sent so you cannot log on.
Kathu, South Africa • 2 months ago
If you enter your password and username it tells you login error the whole time
David
Pietermaritzburg, South Africa • 2 months agoNo OPT being sent
CM
Groot-Brakrivier, South Africa • 2 months agoNo otp being sent
tracey
Durban, South Africa • 2 months agoerror message
Kim
Durban, South Africa • 2 months agoApp and Website- not loading- Just says ERROR
Johannesburg, South Africa • 2 months ago
Cant login
Emalahleni, South Africa • 2 months ago
Error message unable to lohin
Fiona Arenhold
Cape Town, South Africa • 2 months agoUnable to log in Error message
Johannesburg, South Africa • 2 months ago
I want to submit my EMP201, but do not get my OTP, now they said I had too many attempts. How can I pay manually?
Pretoria, South Africa • 2 months ago
The website is down and we cant submit EMP201, what should we do, are we getting extension
Zee Kay
Cape Town, South Africa • 2 months agoNot able to login - system says there's an error then logs out.
Francois La Cock
Johannesburg, South Africa • 2 months agoCan not process EMP201 returns!! SARS will give penalties for something outof my hands!
Francois La Cock
Johannesburg, South Africa • 2 months agoCan not process EMP201 returns!! SARS will give penalties for something outof my hands!
Francois La Cock
Johannesburg, South Africa • 2 months agoCan not process EMP201 returns!! SARS will give penalties for something outof my hands!
Lynn
Johannesburg, South Africa • 2 months agoError messages received on all platforms; internet efiling; sms; and whatsapp.
Lynn
Johannesburg, South Africa • 2 months agoError messages received on all platforms; internet efiling; sms; and whatsapp.
Lynn
Johannesburg, South Africa • 2 months agoError messages received on all platforms; internet efiling; sms; and whatsapp.
Lynn
Johannesburg, South Africa • 2 months agoError messages received on all platforms; internet efiling; sms; and whatsapp.
Riette Niemand
Midrand, South Africa • 2 months agoUsername not valid - Error has occured
Liezel
Southbroom, South Africa • 2 months agoWhen you finally manage to login, you have no access to any of the functions.
Can't submit EMP201 return as the menu isn't even visible.
Karishma
Durban, South Africa • 2 months agoCannot login to SARS website. Error message.
Cape Town, South Africa • 2 months ago
Gives an error when trying to access any functions.
kenyon
Johannesburg, South Africa • 2 months agoCannot log in via the website nor the app
Dawie
Fenton, United States • 2 months agoerror on login
Leonie
Stellenbosch, South Africa • 2 months agoSeems like SARS Efiling is either overrun with traffic or down. Keep on getting errors when attempting log in.
Leonie
Stellenbosch, South Africa • 2 months agoSeems like SARS Efiling is either overrun with traffic or down. Keep on getting errors when attempting log in.
Leonie
Stellenbosch, South Africa • 2 months agoSeems like SARS Efiling is either overrun with traffic or down. Keep on getting errors when attempting log in.
GC Pretorius
Cape Town, South Africa • 2 months agoWe logging in on SARS eFIling , I have 3 minutes to fil in the OTP. However it take 2.9 minuts to receive the OTP via email. Thus three OTP's have expired before I can complete it!
Paul
Kraaifontein, South Africa • 2 months agoKeep getting an error
GERT C Pretorius
Cape Town, South Africa • 2 months agoI keep getting an error message - and unexpected error has occurred. We apologize for the inconvenience! (562739133)
Thembile Ngcobo
Durban, South Africa • 2 months agoSARS system is stalling. Is this a SARS technical error?
CHRIS ROETS
Kempton Park, South Africa • 2 months agoDEC LETTERS ON ESTATES ARE NOT BEING ATTENDED TO BY SARS. NO RESPONSES ANYTHING. IS THERE A MAJOR BACK LOG???
CHRIS ROETS
Kempton Park, South Africa • 2 months agoDEC LETTERS ON ESTATES ARE NOT BEING ATTENDED TO BY SARS. NO RESPONSES ANYTHING. IS THERE A MAJOR BACK LOG???
CHRIS ROETS
Kempton Park, South Africa • 2 months agoOTP ARE NOT WORKING TO UPDATE BANK DETAILS
Herman
Port Elizabeth, South Africa • 3 months agoStatement of account - There has been an error. Please try again or contact us if the problem persists
Rene Joubert
Johannesburg, South Africa • 4 months agoCant log in. Sars website not recognizing my log-in details
Graham Barrett
Durban, South Africa • 4 months agoeasyfile employer can't connect to server.
Neither can easyfile Thinclient
Pozuelo de Alarcón, Spain • 4 months ago
Opted for email OTP but it's being sent to old mobile
Lerato mohlala
Johannesburg, South Africa • 5 months agoI can't log in because I lost my other phone that has information. So I wanted to change my information contact number, email and password
Johannesburg, South Africa • 6 months ago
I can’t seem to register
tiago
Johannesburg, South Africa • 7 months agoNOT ABLE TO REGISTER ON EFILING.Error message keeps coming up since yesterday.
Durban, South Africa • 7 months ago
An error occurred can't log in
S
Cape Town, South Africa • 7 months agoI am trying to submit a tax return of a multi, multi millionaire and Efiling does not allow for a Calculation result or Submission. SARS have the audacity to move the due date up 4 or 5 days every year, whilst Tax Practitioners are working through Christmas an New Year. Yet SARS deem 15 December to 15 January as non-business days for SARS comfort and to allow staff to take a month (or even 6 weeks off based on some of the out of offices I have had from SARS). So working around the clock without a moment for leave and then attempt to submit a return, and the system is down!? How is the fair or efficient Tax Administration. Just a ploy to impose Admin Penalties. SARS have made business for honest, decent Tax Practitioners impossible as we ultimately take the abuse from clients who do not understand how difficult SARS make it to comply.
Johannesburg, South Africa • 8 months ago
SARS site not opening this morning
Jean
Pretoria, South Africa • 8 months agoSARS site not opening
Nha Trang, Vietnam • 8 months ago
Can't file VAT return
Ashruf
Durban, South Africa • 9 months agoNo access to my efiling ..getting error code
Johannesburg, South Africa • 9 months ago
otp
Jones
Pretoria, South Africa • 9 months agoSars app keeps crashing,I can't log in into my profile, please help!@@@
Holmes
Durban, South Africa • 9 months agoCan't login as website not available
Pinetown
Gwen
Johannesburg, South Africa • 9 months agoCant get on website
shawn
Pretoria, South Africa • 9 months agoerror code 523
Velddrif, South Africa • 9 months ago
Still down, this is pathetic and then sars keep us firmly to due dates????
HG Maluleka
Pretoria, South Africa • 9 months agoseems like the domain is down
Yaseen Essa
Pretoria, South Africa • 9 months agoUnable to get into efiling.
guy
Randburg, South Africa • 9 months agointernal server error
Randburg, South Africa • 9 months ago
internal server error
Anna M van Rooyen
Cape Town, South Africa • 9 months agoUnable to log in shows unexpected error message each time
Cape Town, South Africa • 10 months ago
error message
Johannesburg, South Africa • 10 months ago
Internal server error
Johannesburg, South Africa • 10 months ago
Internal server error
Daleen
Cape Town, South Africa • 10 months agoUnable to log in - Internal server error message
East London
Bloemfontein, South Africa • 10 months agoSARS e-filing not logging in shows error on multiple users
Roodepoort, South Africa • 10 months ago
Error message when logging in
Ash Magic.
Cape Town, South Africa • 10 months agoError message when logging in.
Muthu
Cape Town, South Africa • 10 months agoError message
Does not allow to login!!
Celia
Howick, South Africa • 10 months agoWhen I log on, as soon as I go to the VAT page, I get the message "User is not logged on" on a blank white page.
Karien Pretorius
Johannesburg, South Africa • 10 months agoSARS e-Filing is down since yesterday just after 17:00 with no communication received from SARS via the SARS media e-mails. This is causing lots of taxpayers to be in a non-compliant status.
Pieter
Plettenberg Bay, South Africa • 1 years agounknown error
Karen
Durban, South Africa • 1 years agoAn unexpected error has occured. We apologise for the inconvenience! (398468181)
Kgotso Swate
Johannesburg, South Africa • 1 years agoAn unexpected error has occured. We apologise for the inconvenience! (393582389)
Khutso
Pretoria, South Africa • 1 years agoI can not register for e filling
Belfast, South Africa • 1 years ago
don't get accessto submit my form
Paul
Johannesburg, South Africa • 1 years agoSARS Website Down, Mobile App down, E Filing down,were they hacked or did a data breach occured, why are their internet services taken down?
Pretoria, South Africa • 1 years ago
Getting Error Codes, just suddenly shuts down and system keeps crashing - this has been going on the whole day...also error messages like my login details cannot be verified??? Why is this happening just as we have to submit our Income tax Returns??
Linda
Alberton, South Africa • 1 years agoGetting an Internal Error Occurred when going on the Website.
Johannesburg, South Africa • 1 years ago
Internal server error
V
Boksburg, South Africa • 1 years agoSystem keeps crashing
Jacqui Sonderegger
Durban, South Africa • 1 years agoContinuously getting "Error". System appears to be down.
Linden, South Africa • 1 years ago
Error pop up with no details, blank, and just an OK to click on, won't get past password screen.
S Hinton
Pietermaritzburg, South Africa • 1 years agoCant sign in says error then it says cant recognize user name .Yet updated retun this morning and saved
Marelize
Johannesburg, South Africa • 1 years agoCant request return or open forms
marie
Port Elizabeth, South Africa • 1 years agonot working
Shibambo A
Pretoria, South Africa • 1 years agoNot working
Mandy
Cape Town, South Africa • 1 years agoError message 2 days now. 4 and 5 July 2024.
Rachael
Johannesburg, South Africa • 1 years agoI cannot login it's seems like SARS is offline
Johannesburg, South Africa • 1 years ago
I cant get to the login page from the efiling landing page
Eugene
Kempton Park, South Africa • 1 years ago2 factor authentication is faulty
Ric
Cape Town, South Africa • 1 years agoThe website does not open
Lo
Pretoria, South Africa • 1 years agoI am unable to download my return, make changes and submit
ANON
Cape Town, South Africa • 1 years agoit just says requesting to process when trying to load the VAT