Is Cybersmart down - July, 2025?

Cybersmart Outages and Status
Cybersmart Logo

Cybersmart.co.za is a South African internet service provider which offers reliable and secure broadband internet services for both home and business users. It provides an extensive range of products and services aimed at helping its customers stay safe online. The company also provides educational resources to help the public better understand the potential risks associated with online activity.

Cybersmart outages reported by users in the last 24 hours

No Cybersmart problems reported in the last 24 hours

This chart shows the number of Cybersmart outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Cybersmart User Reports

Check out the latest user reports on Cybersmart, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • ZA Flag Icon
    Jun 11, 2025 - 20:02

    A visitor from Cape Town, South Africa has reported a problem with No connection

  • ZA Flag Icon
    Jun 07, 2025 - 15:37

    A visitor from Cape Town, South Africa has reported a problem with No connection

  • ZA Flag Icon
    May 28, 2025 - 14:24

    A visitor from Cape Town, South Africa has reported a problem with No connection

  • ZA Flag Icon
    May 28, 2025 - 14:14

    A visitor from Cape Town, South Africa has reported a problem with No connection

  • ZA Flag Icon
    May 28, 2025 - 14:11

    A visitor from Cape Town, South Africa has reported a problem with No connection

  • ZA Flag Icon
    May 28, 2025 - 14:07

    A visitor from Kamhlushwa, South Africa has reported a problem with No connection

  • ZA Flag Icon
    May 22, 2025 - 19:54

    A visitor from Pretoria, South Africa has reported a problem with No connection

Join Cybersmart Discussion

Suggestions? Issues? Outages?
Please share your Cybersmart experience with other users around the globe.

ZA Flag Icon

Cindi

Cape Town, South Africa 27 days ago

Pls help

ZA Flag Icon

Cindi

Cape Town, South Africa 27 days ago

Can't connect to my home wifi. Pls help 0825544933 thx cindi

ZA Flag Icon

Lyndol

Cape Town, South Africa 1 months ago

Can't connect to this network

ZA Flag Icon

Jaco Koen

Pretoria, South Africa 1 months ago

I hafe no internet

ZA Flag Icon

Francois Barnard

Groot-Brakrivier, South Africa 1 months ago

Can not connect to the POP server.
Can not log in to webmail, my account suddenly disappeared.
Whatsapp 'customer service's automated response is not helping.
The lack of communication and advice is concerning.
My business is without communication.

ZA Flag Icon

Cape Town, South Africa 1 months ago

Not working

ZA Flag Icon

WTF

Kraaifontein, South Africa 1 months ago

Still nothing

ZA Flag Icon

kelly mansfield

Cape Town, South Africa 1 months ago

how are we supposed to run a business without internet -- No phones, no billing -- what to do next ?? move service provider??
when is this going to be resolved?

ZA Flag Icon

Phil

Cape Town, South Africa 1 months ago

Still down :(
15:50 - 2025/05/13

ZA Flag Icon

N Papadakis

Cape Town, South Africa 1 months ago

No internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..

ZA Flag Icon

N Papadakis

Cape Town, South Africa 1 months ago

No internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..

ZA Flag Icon

N Papadakis

Cape Town, South Africa 1 months ago

No internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..

ZA Flag Icon

N Papadakis

Cape Town, South Africa 1 months ago

No internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..

ZA Flag Icon

Trevor

Cape Town, South Africa 1 months ago

I understand that outages happen, but why is Cybersmart not communicating with us via sms or whatsapp ? They have all customers mobile numbers.

ZA Flag Icon

Tracy

Berea, South Africa 1 months ago

Emails have been up and down for the past 24 hours :(

ZA Flag Icon

Tracy

Berea, South Africa 1 months ago

Emails up and down since yesterday afternoon :(

ZA Flag Icon

Cape Town, South Africa 1 months ago

Not so cybersmart after all ...

ZA Flag Icon

Loy

Gonubie, South Africa 1 months ago

Well we seem to be competing with with Government for outage lengths.
Nothing in Three Anchor Bay since midday yesterday.
Back to fountain pens !
And oh I forgot, postage stamps :)

ZA Flag Icon

PJ

Cape Town, South Africa 1 months ago

Still down :(

ZA Flag Icon

Michelle

Magabeni, South Africa 1 months ago

No connection in kraaifontein

ZA Flag Icon

Kenridge

Cape Town, South Africa 1 months ago

No internet

ZA Flag Icon

Lee

Claremont, South Africa 1 months ago

Intermittent Internet, poor speed

ZA Flag Icon

Cape Town, South Africa 1 months ago

No connection

ZA Flag Icon

Johannesburg, South Africa 1 months ago

I am in the Kenilworth area and still have no connection

ZA Flag Icon

K

Cape Town, South Africa 1 months ago

Still down in Cape Town

ZA Flag Icon

K

Cape Town, South Africa 1 months ago

Still down in Cape Town

ZA Flag Icon

K

Cape Town, South Africa 1 months ago

Still down in Cape Town

ZA Flag Icon

K

Cape Town, South Africa 1 months ago

Still down in Cape Town

ZA Flag Icon

Cape Town, South Africa 1 months ago

K

ZA Flag Icon

Cape Town, South Africa 1 months ago

Still down in Cape Town

GB Flag Icon

K

Bury, United Kingdom 1 months ago

Can anyone please provide an update??

GB Flag Icon

Bury, United Kingdom 1 months ago

Can anyone please provide an update??

GB Flag Icon

Bury, United Kingdom 1 months ago

Can anyone please provide an update??

ZA Flag Icon

Cape Town, South Africa 1 months ago

What's happening with the connection? There needs to be an update

ZA Flag Icon

Cape Town, South Africa 1 months ago

No connection all day

ZA Flag Icon

Cape Town, South Africa 1 months ago

No connection

ZA Flag Icon

Cape Town, South Africa 1 months ago

still offline since this afternoon at 13:40, any update?

ZA Flag Icon

JP

Cape Town, South Africa 1 months ago

What's happening??

ZA Flag Icon

Phil

Cape Town, South Africa 1 months ago

Seems to be down

ZA Flag Icon

Cape Town, South Africa 1 months ago

No internet the whole day !!

ZA Flag Icon

Visitor

Cape Town, South Africa 1 months ago

No connection

ZA Flag Icon

Visitor

Cape Town, South Africa 1 months ago

No connection

ZA Flag Icon

Cape Town, South Africa 1 months ago

No interwebss

ZA Flag Icon

Cape Town, South Africa 1 months ago

Cybersmart when is your service going to restored ?

ZA Flag Icon

Cape Town, South Africa 1 months ago

Cybersmart down in Kenridge, Durbanville, Cape Town.
Working from home and it's been dowm for more than an hour...very frustating!

ZA Flag Icon

Visitor

Cape Town, South Africa 1 months ago

Cyber smart is down

ZA Flag Icon

Xx xx

Cape Town, South Africa 1 months ago

Cyber smart is down

ZA Flag Icon

Xx xx

Cape Town, South Africa 1 months ago

Cyber smart is down

ZA Flag Icon

Xx xx

Cape Town, South Africa 1 months ago

Cyber smart is down

ZA Flag Icon

Scott

Johannesburg, South Africa 1 months ago

Internet down on Cybersmaart

ZA Flag Icon

Charlie

Durban, South Africa 1 months ago

FTTA down Newlands peak

ZA Flag Icon

Lee

Johannesburg, South Africa 1 months ago

No internet

ZA Flag Icon

NA

Somerset West, South Africa 1 months ago

no internet

ZA Flag Icon

Wim du Plessis

Johannesburg, South Africa 1 months ago

We have no internet

ZA Flag Icon

Lizelle

Cape Town, South Africa 1 months ago

No Connection (Gardens)

ZA Flag Icon

Pretoria, South Africa 2 months ago

No connection

ZA Flag Icon

Cape Town, South Africa 4 months ago

Bordeaux not working

ZA Flag Icon

Mari

Cape Town, South Africa 5 months ago

No connectivity

ZA Flag Icon

D

Cape Town, South Africa 5 months ago

No internet on connection from around 1:48

ZA Flag Icon

Mariolise Williams

Mthatha, South Africa 7 months ago

Emails down. Can't login into Cpanel. Cybersmart severs seem to be down. No way to check.Cape Town, Milnerton area.

ZA Flag Icon

Mariolise Williams

Mthatha, South Africa 7 months ago

Emails down. Can't login into Cpanel. Cybersmart severs seem to be down. No way to check.

ZA Flag Icon

Cape Town, South Africa 7 months ago

Mail server appears to be down - Anthony Cape Town

ZA Flag Icon

Charlie

Johannesburg, South Africa 8 months ago

No connection

ZA Flag Icon

Jakes

Johannesburg, South Africa 8 months ago

Fibre off

ZA Flag Icon

Johannesburg, South Africa 8 months ago

No internet connection

ZA Flag Icon

Cape Town, South Africa 8 months ago

The wifi is down since past 12

ZA Flag Icon

Cape Town, South Africa 1 years ago

No connection

ZA Flag Icon

Cape Town, South Africa 1 years ago

Connection issue for multiple users in Bordeaux, 239 Beach Road

ZA Flag Icon

Charlene

Pretoria, South Africa 1 years ago

Internet off

Most common Cybersmart problems reported by users

1

Website Hosting

99

No connection

Cybersmart Outage Locations

Location

Reports

Last Reported

ZA Flag Icon

Cape Town, Western Cape, ZA

90

27 days ago

ZA Flag Icon

Kamhlushwa, Mpumalanga, ZA

1

1 months ago

ZA Flag Icon

Pretoria, Gauteng, ZA

29

1 months ago

ZA Flag Icon

Berea, KwaZulu-Natal, ZA

7

1 months ago

ZA Flag Icon

Westville, Eastern Cape, ZA

1

2 months ago

ZA Flag Icon

Thohoyandou, Limpopo, ZA

1

9 months ago

Are you experiencing issues with Cybersmart right now?

Is cybersmart.co.za not working for you? If you are having issues with Cybersmart, please use one of the options below to report a problem with the service

Tips if cybersmart.co.za is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Cybersmart uptime performance over the last 30 days

Submit your complains here:

Via |

X

Via |

Facebook

Frequently Asked Questions

If you are experiencing slow performance while using Cybersmart.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.