Is Cybersmart down - July, 2025?
Cybersmart.co.za is a South African internet service provider which offers reliable and secure broadband internet services for both home and business users. It provides an extensive range of products and services aimed at helping its customers stay safe online. The company also provides educational resources to help the public better understand the potential risks associated with online activity.
Cybersmart outages reported by users in the last 24 hours
No Cybersmart problems reported in the last 24 hours
This chart shows the number of Cybersmart outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent Cybersmart User Reports
Check out the latest user reports on Cybersmart, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jun 11, 2025 - 20:02A visitor from Cape Town, South Africa has reported a problem with No connection
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Jun 07, 2025 - 15:37
A visitor from Cape Town, South Africa has reported a problem with No connection
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May 28, 2025 - 14:24
A visitor from Cape Town, South Africa has reported a problem with No connection
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May 28, 2025 - 14:14
A visitor from Cape Town, South Africa has reported a problem with No connection
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May 28, 2025 - 14:11
A visitor from Cape Town, South Africa has reported a problem with No connection
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May 28, 2025 - 14:07
A visitor from Kamhlushwa, South Africa has reported a problem with No connection
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May 22, 2025 - 19:54
A visitor from Pretoria, South Africa has reported a problem with No connection
Join Cybersmart Discussion
Suggestions? Issues? Outages?Please share your Cybersmart experience with other users around the globe.
Most common Cybersmart problems reported by users
Website Hosting
No connection
Cybersmart Outage Locations
Location
Reports
Last Reported
Cape Town, Western Cape, ZA
90
27 days ago
Kamhlushwa, Mpumalanga, ZA
1
1 months ago
Pretoria, Gauteng, ZA
29
1 months ago
Berea, KwaZulu-Natal, ZA
7
1 months ago
Westville, Eastern Cape, ZA
1
2 months ago
Thohoyandou, Limpopo, ZA
1
9 months ago
Are you experiencing issues with Cybersmart right now?
Is cybersmart.co.za not working for you? If you are having issues with Cybersmart, please use one of the options below to report a problem with the service
Tips if cybersmart.co.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Cindi
Cape Town, South Africa • 27 days agoPls help
Cindi
Cape Town, South Africa • 27 days agoCan't connect to my home wifi. Pls help 0825544933 thx cindi
Lyndol
Cape Town, South Africa • 1 months agoCan't connect to this network
Jaco Koen
Pretoria, South Africa • 1 months agoI hafe no internet
Francois Barnard
Groot-Brakrivier, South Africa • 1 months agoCan not connect to the POP server.
Can not log in to webmail, my account suddenly disappeared.
Whatsapp 'customer service's automated response is not helping.
The lack of communication and advice is concerning.
My business is without communication.
Cape Town, South Africa • 1 months ago
Not working
WTF
Kraaifontein, South Africa • 1 months agoStill nothing
kelly mansfield
Cape Town, South Africa • 1 months agohow are we supposed to run a business without internet -- No phones, no billing -- what to do next ?? move service provider??
when is this going to be resolved?
Phil
Cape Town, South Africa • 1 months agoStill down :(
15:50 - 2025/05/13
N Papadakis
Cape Town, South Africa • 1 months agoNo internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..
N Papadakis
Cape Town, South Africa • 1 months agoNo internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..
N Papadakis
Cape Town, South Africa • 1 months agoNo internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..
N Papadakis
Cape Town, South Africa • 1 months agoNo internet since yesterday 12 may 2025 1.00pm and still not connected 12.43 13 may 2025..
Trevor
Cape Town, South Africa • 1 months agoI understand that outages happen, but why is Cybersmart not communicating with us via sms or whatsapp ? They have all customers mobile numbers.
Tracy
Berea, South Africa • 1 months agoEmails have been up and down for the past 24 hours :(
Tracy
Berea, South Africa • 1 months agoEmails up and down since yesterday afternoon :(
Cape Town, South Africa • 1 months ago
Not so cybersmart after all ...
Loy
Gonubie, South Africa • 1 months agoWell we seem to be competing with with Government for outage lengths.
Nothing in Three Anchor Bay since midday yesterday.
Back to fountain pens !
And oh I forgot, postage stamps :)
PJ
Cape Town, South Africa • 1 months agoStill down :(
Michelle
Magabeni, South Africa • 1 months agoNo connection in kraaifontein
Kenridge
Cape Town, South Africa • 1 months agoNo internet
Lee
Claremont, South Africa • 1 months agoIntermittent Internet, poor speed
Cape Town, South Africa • 1 months ago
No connection
Johannesburg, South Africa • 1 months ago
I am in the Kenilworth area and still have no connection
K
Cape Town, South Africa • 1 months agoStill down in Cape Town
K
Cape Town, South Africa • 1 months agoStill down in Cape Town
K
Cape Town, South Africa • 1 months agoStill down in Cape Town
K
Cape Town, South Africa • 1 months agoStill down in Cape Town
Cape Town, South Africa • 1 months ago
K
Cape Town, South Africa • 1 months ago
Still down in Cape Town
K
Bury, United Kingdom • 1 months agoCan anyone please provide an update??
Bury, United Kingdom • 1 months ago
Can anyone please provide an update??
Bury, United Kingdom • 1 months ago
Can anyone please provide an update??
Cape Town, South Africa • 1 months ago
What's happening with the connection? There needs to be an update
Cape Town, South Africa • 1 months ago
No connection all day
Cape Town, South Africa • 1 months ago
No connection
Cape Town, South Africa • 1 months ago
still offline since this afternoon at 13:40, any update?
JP
Cape Town, South Africa • 1 months agoWhat's happening??
Phil
Cape Town, South Africa • 1 months agoSeems to be down
Cape Town, South Africa • 1 months ago
No internet the whole day !!
Visitor
Cape Town, South Africa • 1 months agoNo connection
Visitor
Cape Town, South Africa • 1 months agoNo connection
Cape Town, South Africa • 1 months ago
No interwebss
Cape Town, South Africa • 1 months ago
Cybersmart when is your service going to restored ?
Cape Town, South Africa • 1 months ago
Cybersmart down in Kenridge, Durbanville, Cape Town.
Working from home and it's been dowm for more than an hour...very frustating!
Visitor
Cape Town, South Africa • 1 months agoCyber smart is down
Xx xx
Cape Town, South Africa • 1 months agoCyber smart is down
Xx xx
Cape Town, South Africa • 1 months agoCyber smart is down
Xx xx
Cape Town, South Africa • 1 months agoCyber smart is down
Scott
Johannesburg, South Africa • 1 months agoInternet down on Cybersmaart
Charlie
Durban, South Africa • 1 months agoFTTA down Newlands peak
Lee
Johannesburg, South Africa • 1 months agoNo internet
NA
Somerset West, South Africa • 1 months agono internet
Wim du Plessis
Johannesburg, South Africa • 1 months agoWe have no internet
Lizelle
Cape Town, South Africa • 1 months agoNo Connection (Gardens)
Pretoria, South Africa • 2 months ago
No connection
Cape Town, South Africa • 4 months ago
Bordeaux not working
Mari
Cape Town, South Africa • 5 months agoNo connectivity
D
Cape Town, South Africa • 5 months agoNo internet on connection from around 1:48
Mariolise Williams
Mthatha, South Africa • 7 months agoEmails down. Can't login into Cpanel. Cybersmart severs seem to be down. No way to check.Cape Town, Milnerton area.
Mariolise Williams
Mthatha, South Africa • 7 months agoEmails down. Can't login into Cpanel. Cybersmart severs seem to be down. No way to check.
Cape Town, South Africa • 7 months ago
Mail server appears to be down - Anthony Cape Town
Charlie
Johannesburg, South Africa • 8 months agoNo connection
Jakes
Johannesburg, South Africa • 8 months agoFibre off
Johannesburg, South Africa • 8 months ago
No internet connection
Cape Town, South Africa • 8 months ago
The wifi is down since past 12
Cape Town, South Africa • 1 years ago
No connection
Cape Town, South Africa • 1 years ago
Connection issue for multiple users in Bordeaux, 239 Beach Road
Charlene
Pretoria, South Africa • 1 years agoInternet off