Is Citiqprepaid down - April, 2025?

Citiqprepaid Outages and Status

Citiq Prepaid is a leading South African website dedicated to providing efficient prepaid metering solutions for electricity and water. They cater to various industries, delivering cost-effective and user-friendly devices for landlords, property managers, and homeowners. The website itself is user-friendly, interactive, with easy access to their products, services, pricing information and vast knowledge base. They value their customers, offering reliable support to ensure customer satisfaction.

URL Checked:

https://www.citiqprepaid.co.za/

Last Down:

not recently

Response Time:

0.5 ms.

Citiqprepaid outages reported by users in the last 24 hours

No Citiqprepaid problems reported in the last 24 hours

This chart shows the number of Citiqprepaid outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.

Recent Citiqprepaid User Reports

Check out the latest user reports on Citiqprepaid, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

Apr 27, 2025 - 18:25

A visitor from Miami, United States has reported a problem with Service
Apr 26, 2025 - 18:01

A visitor from Johannesburg, South Africa has reported a problem with Service
Apr 25, 2025 - 01:59

A visitor from Cape Town, South Africa has reported a problem with Service
Apr 15, 2025 - 17:54

A visitor from Pretoria, South Africa has reported a problem with General Issues
Apr 03, 2025 - 15:42

A visitor from Pretoria, South Africa has reported a problem with General Issues
Mar 30, 2025 - 22:07

A visitor from Johannesburg, South Africa has reported a problem with General Issues
Mar 26, 2025 - 19:42

A visitor from Durban, South Africa has reported a problem with General Issues

Join Citiqprepaid Discussion

Suggestions? Issues? Outages?
Please share your Citiqprepaid experience with other users around the globe.

Hidayah Mohamed

Miami, United States • 1 days ago

I cant buy elelctricity and I am running out on units only left with 8 units!

Johannesburg, South Africa • 2 days ago

Can't get units when buying electricity with Capitec Bank,but they still charged my account

Johannesburg, South Africa • 2 days ago

When using Capitec to buy electricity , it says my transaction may not be processed, and yet they charged me

Johannesburg, South Africa • 2 days ago

When using Capitec to buy electricity , it says my transaction may not be processed, and yet they charged me

Johannesburg, South Africa • 2 days ago

When using Capitec to buy electricity , it says my transaction may not be processed, and yet they charged me

Johannesburg, South Africa • 2 days ago

When using Capitec it says my transaction may not be processed, and yet they charged me

Gerrit

Cape Town, South Africa • 4 days ago

Cant buy water, saying service problem

Pretoria, South Africa • 13 days ago

Can not buy electricty on Capitec or GNb

Lucas Gates

Pretoria, South Africa • 25 days ago

Capitec app give warning not to buy prepaid electricity

Mpho

Johannesburg, South Africa • 29 days ago

My electricity is number's are rejected.

Werner van Tonder

Cape Town, South Africa • 3 months ago

My banking app, capitec, says i cannot buy prepaid units because citiq is experiencing issues.

Patson Sithole

Pretoria, South Africa • 4 months ago

Have installed Citiq Prepaid electricity meters on my property but can't get through to Citiq Prepaid to register the meters.

Patson Sithole

Pretoria, South Africa • 4 months ago

Have installed Citiq Prepaid electricity meters on my property but can't get through to Citiq Prepaid to register the meters.

Most common Citiqprepaid problems reported by users

44

Service

56

General Issues

Citiqprepaid Outage Locations

Location

Reports

Last Reported

Miami, Florida, US

1

1 days ago

Johannesburg, Gauteng, ZA

4

2 days ago

Cape Town, Western Cape, ZA

3

4 days ago

Durban, KwaZulu-Natal, ZA

1

1 months ago

Are you experiencing issues with Citiqprepaid right now?

Is citiqprepaid.co.za not working for you? If you are having issues with Citiqprepaid, please use one of the options below to report a problem with the service

citiqprepaid.co.za website response status history

Date and Time

Response Time

Status Code

Apr 28, 2025 - 19:45

0.5 ms.

200

Apr 28, 2025 - 13:44

0.38 ms.

200

Apr 28, 2025 - 07:25

0.37 ms.

200

Apr 28, 2025 - 02:16

0.39 ms.

200

Apr 27, 2025 - 13:59

162.08 ms.

200

Apr 27, 2025 - 08:37

0.43 ms.

200

Apr 27, 2025 - 01:59

163.41 ms.

200

This table shows the citiqprepaid.co.za outage requests and response browser checks executed automatically by the isdown.co.za service. All data in the table is in the Africa/Johannesburg time zone. If Citiqprepaid is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if citiqprepaid.co.za is not working

Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest citiqprepaid.co.za screenshot

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Frequently Asked Questions

We have recently sent browser requests to Citiqprepaid.co.za and it's up and running with status code 200 (UP) and a response time of 0.5 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Citiqprepaid.co.za, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

2XX - Successful - Website is up & reachable.
3XX - Redirect - The website is accessible, but the browser is redirected to another page.
4XX - Browser Error - The requested page is not available or doesn’t exist.
5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.