Is Citiqprepaid down - July, 2026?
Citiq Prepaid is a leading South African website dedicated to providing efficient prepaid metering solutions for electricity and water. They cater to various industries, delivering cost-effective and user-friendly devices for landlords, property managers, and homeowners. The website itself is user-friendly, interactive, with easy access to their products, services, pricing information and vast knowledge base. They value their customers, offering reliable support to ensure customer satisfaction.
URL Checked:
https://www.citiqprepaid.co.za/
Last Down:
not recently
Response Time:
0.36 ms.
Citiqprepaid outages reported by users in the last 24 hours
No Citiqprepaid problems reported in the last 24 hours
This chart shows the number of Citiqprepaid outages/problems reported by users in the past 24 hours. All data in the chart is in the Africa/Johannesburg time zone.
Recent Citiqprepaid User Reports
Check out the latest user reports on Citiqprepaid, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jul 07, 2026 - 00:04A visitor from Johannesburg, South Africa has reported a problem with Can't buy
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Jul 31, 2025 - 15:41
A visitor from Polokwane, South Africa has reported a problem with Can't buy
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May 21, 2025 - 20:57
A visitor from Cape Town, South Africa has reported a problem with Can't buy
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May 21, 2025 - 20:52
A visitor from Magabeni, South Africa has reported a problem with Can't buy
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May 21, 2025 - 20:39
A visitor from Cape Town, South Africa has reported a problem with Can't buy
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May 21, 2025 - 20:33
A visitor from Durban, South Africa has reported a problem with Service
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May 21, 2025 - 20:33
A visitor from Durban, South Africa has reported a problem with Service
Join Citiqprepaid Discussion
Suggestions? Issues? Outages?Please share your Citiqprepaid experience with other users around the globe.
Most common Citiqprepaid problems reported by users
Service
General Issues
Can't buy
Citiqprepaid Outage Locations
Location
Reports
Last Reported
Johannesburg, Gauteng, ZA
6
8 days ago
Polokwane, Limpopo, ZA
1
11 months ago
Cape Town, Western Cape, ZA
8
1 years ago
Magabeni, KwaZulu-Natal, ZA
8
1 years ago
Miami, Florida, US
1
1 years ago
Are you experiencing issues with Citiqprepaid right now?
Is citiqprepaid.co.za not working for you? If you are having issues with Citiqprepaid, please use one of the options below to report a problem with the service
citiqprepaid.co.za website response status history
Date and Time
Response Time
Status Code
Jul 15, 2026 - 01:19
0.36 ms.
200
Jul 14, 2026 - 18:28
0.3 ms.
200
Jul 14, 2026 - 12:04
0.35 ms.
200
Jul 14, 2026 - 03:37
0.34 ms.
200
Jul 13, 2026 - 09:09
0.34 ms.
200
Jul 12, 2026 - 21:23
0.3 ms.
200
Jul 12, 2026 - 04:05
0.31 ms.
200
This table shows the citiqprepaid.co.za outage requests and response browser checks executed automatically by the isdown.co.za service. All data in the table is in the Africa/Johannesburg time zone. If Citiqprepaid is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if citiqprepaid.co.za is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Rocco
Johannesburg, South Africa • 8 days agoSays Cityq is experiencing issues. Can’t buy electricity
North West
Pretoria, South Africa • 1 years agoStill not working
Cape Town, South Africa • 1 years ago
Your fcking service is down!!
Cayla
Cape Town, South Africa • 1 years agoCan't buy electricity. Sitting with the lights off.
T
Durban, South Africa • 1 years agoHow do we find out what the issue is with Citiq and what is the time line for this problem to be resolved
T
Durban, South Africa • 1 years agoHow do we find out what the issue is with Citiq and what is the time line for this problem to be resolved
T
Durban, South Africa • 1 years agoHow do we find out what the issue is with Citiq and what is the time line for this problem to be resolved
Jack
Durban, South Africa • 1 years agoCan't buy,says failed to validate meter number
Jack
Durban, South Africa • 1 years agoCan't buy,says failed to validate meter number
Jack
Durban, South Africa • 1 years agoCan't buy electricity
Cheryl
Durban, South Africa • 1 years agoCan't purchase electricity tokens
Cape Town, South Africa • 1 years ago
Cannot purchase prepaid electricity as the vendor is down.
Cape Town, South Africa • 1 years ago
Tenant login does not work
Kgalaletso
Johannesburg, South Africa • 1 years agoUnable to purchase prepaid, says supplier unavailable on multiple banking apps
Hidayah Mohamed
Miami, United States • 1 years agoI cant buy elelctricity and I am running out on units only left with 8 units!
Johannesburg, South Africa • 1 years ago
Can't get units when buying electricity with Capitec Bank,but they still charged my account
Johannesburg, South Africa • 1 years ago
When using Capitec to buy electricity , it says my transaction may not be processed, and yet they charged me
Johannesburg, South Africa • 1 years ago
When using Capitec to buy electricity , it says my transaction may not be processed, and yet they charged me
Johannesburg, South Africa • 1 years ago
When using Capitec to buy electricity , it says my transaction may not be processed, and yet they charged me
Johannesburg, South Africa • 1 years ago
When using Capitec it says my transaction may not be processed, and yet they charged me
Gerrit
Cape Town, South Africa • 1 years agoCant buy water, saying service problem
Pretoria, South Africa • 1 years ago
Can not buy electricty on Capitec or GNb
Lucas Gates
Pretoria, South Africa • 1 years agoCapitec app give warning not to buy prepaid electricity
Mpho
Johannesburg, South Africa • 1 years agoMy electricity is number's are rejected.
Werner van Tonder
Cape Town, South Africa • 1 years agoMy banking app, capitec, says i cannot buy prepaid units because citiq is experiencing issues.
Patson Sithole
Pretoria, South Africa • 1 years agoHave installed Citiq Prepaid electricity meters on my property but can't get through to Citiq Prepaid to register the meters.
Patson Sithole
Pretoria, South Africa • 1 years agoHave installed Citiq Prepaid electricity meters on my property but can't get through to Citiq Prepaid to register the meters.